Located in Innere Stadt, this apartment is within a 5-minute walk of popular attractions such as Rathausplatz and University of Vienna. The 3.5-star apartment includes a kitchen, a dining area, and a sitting area.
At this apartment, guests have access to free WiFi in public areas.
The apartment is individually decorated and features a kitchen and 2 bathrooms. There's space to spread out with 2 bedrooms, a dining area, and a sitting area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker and a desk. Housekeeping is available once per stay.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact this property at least 1 week in advance to make check-in arrangements.
Access methods
Host will greet you
Pets
Service animals exempt from fees
Children and extra beds
Children 6 years old and younger stay free when using existing bedding
Free rollaway/extra beds are available
Free cribs/infant beds are available
Smoking
Smoking is not permitted
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Breakage deposit: EUR 250 per stay
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 10:00 PM and 2:00 AM
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 2:00 PM—-10:00 PM
Check-out: 11 AM
Minimum check-in age: 18
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
Guests must contact this property in advance to reserve high chair.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
The property is professionally cleaned.
Property is also known as
Palais Rathaus Welcome2Vienna Apartment Vienna
Palais Rathaus Welcome2Vienna Apartment
Palais Rathaus Welcome2Vienna Vienna
Palais Rathaus Welcome2Vienna
Palais Rathaus by Welcome2Vienna Vienna
Palais Rathaus by Welcome2Vienna Apartment
Palais Rathaus by Welcome2Vienna Apartment Vienna
Frequently asked questions
Are free cancellation options available at this apartment?
This apartment provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.
What is there to do near this apartment?
This apartment is situated in Innere Stadt, just steps from Rathausplatz and Vienna Christmas Market, and within a short walk of Hofburg Imperial Palace. You'll also find Vienna State Opera and Spanish Riding School less than a mile away.
Is there parking available at Palais Rathaus by Welcome2Vienna?
No, this apartment doesn't offer parking.
Is this apartment associated with a casino?
No, this apartment is not connected to a casino.
Will I find an indoor pool at this apartment?
No, there is no indoor pool at this apartment.
Are there hot tubs at Palais Rathaus by Welcome2Vienna?
No, this apartment doesn't have a spa tub.
Does this apartment offer breakfast?
No, this apartment doesn't offer breakfast.
Will this apartment allow pets to stay free of charge?
No, pets aren't allowed at this apartment though service animals are welcome.
Are there connecting rooms at Palais Rathaus by Welcome2Vienna?
No, this apartment doesn't feature connecting guestrooms.
What is the closest airport to this apartment?
The closest major airport to this apartment is Vienna International Airport (VIE), which is 12.7 mi away (28 minutes by car).
Are there rooms with balconies at Palais Rathaus by Welcome2Vienna?
No, you won't find apartments with balconies at Palais Rathaus by Welcome2Vienna.
Palais Rathaus by Welcome2Vienna Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 2 out of 2 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
7.0/10
Cleanliness
6.0/10
Staff & service
7.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
Traveled with group
Jul 25, 2019
Liked: Cleanliness
Disliked: Amenities
A/C did not work in one room. It was also hard to reach property owner
Verified traveler
Stayed 1 night in Jul 2019
6/10 Okay
Verified traveler
Business traveler, Traveled with family
Feb 13, 2019
Liked: Amenities
Disliked: Cleanliness
Amazing location, great view, quiet and close to everything. Apartment is spacious and very light. TV and WiFi work great. However, these are probably the only benefits of the place. Speaking about negatives:
- Apartment itself is quite dated and needs repainting.
- Bathroom smell - there is a distinctive and unpleasant smell from both of the bathrooms. It spreads to bedrooms which makes them not very comfortable place to sleep.
- Radiator/heater in the living room is extremely noisy – we had to resign from using it since it was very loud. As a result, we were not able to regulate temperature in the dining room.
- Tableware were not clean – we had to wash everything before using any of the plates, spoons or pans (had food residue from previous guests).
- There are small red ants (pharaoh) in the kitchen and bathrooms. We were very surprised to find them in our breakfast bread and as a result our children did not get their usual breakfast. Also, at the moment we do not know if they were also in bedrooms and if they infiltrated our luggage. This potentially could mean that we brought some of the ants to our home – an unwanted souvenir from Vienna.
These issues makes it difficult for us to consider a new stay in this apartment or recommend it to anyone else.