Hotel Mercure Secession Wien4.0 out of 5.0
Recent guest reviews
This was our second visit to this hotel and it left us a little disappointed. The staff only carried out the duties as expected. I would not rate the service highly. The hotel is in a perfect location for all sites. The room was clean although not very well laid out. Two persons with luggage left very little space to move around. Although a cheaper hotel compared to some, you alway expect a little extra with ammenities/service etc.
Room 322, 18th & 19th December. Having been booked into sub-standard accommodation by our agent, and having travelled from the Mercure in Bratislava, we checked in here for two nights. We asked for a quiet room and were given 322 which is towards the back of the hotel, and indeed we didn’t hear a sound during our stay. Our room door opened into a corridor with the WC and bathroom off, followed by another door to the room itself which was of a good size, clean and well equipped. We chose not to have breakfast in the hotel. In the bar a .5l beer is €3.90. The hotel is very well located, being about 50m on from the Secession exit to Metro station Karlsplatz. I would be happy to stay here again should I ever return to Vienna.
Excellent base for tourist visit to Vienna (more tourist tips below). We stayed for 4 nights Sunday-Thursday in December for first visit to Vienna. We had room 406 which is at the back and so really quiet. Bath/shower was fine even though not thermostatic. Shaver points sockets too small for UK shaver plug but we have adapters so not a problem. Breakfast is self service and comprehensive with euro meat/cheese selection as well as cereals, breads and hot plates with scrambled egg, bacon & sausage. The front of the hotel is directly onto the 'outer' of the two sort of ring roads around the inner city, the inner being the Ringstrasse which is about 200m further in. Both roads are busy but flow remarkably smoothly at all times (compared to UK cities!). The breakfast room is directly facing this street on the first floor but the double glazing keeps all the noise out. Access from the airport is easy by train; we took the 'slow' S70 commuter line from the airport station to Wein Mitte station and then changed to the U4 underground line for two stops to Karlplatz. The tickets are 2.20 (normal inner ticket) + 1.70 (outer zone supplement) so 3.90 per person; the ticket machine had obviously had a software change from the ones on YouTube videos and we ended up going back to the OBB ticket office (in the airport concourse on the right immediately before you go down the slope to the station area). There they told us we could not buy the '8-day' pass we had intended as it is only available in the city, so we got individual combined tickets as above - getting them from the clerk meant they were already valid and did not need stamping to validate them which you have to do with the ones from the machines. As it turned out it was a good thing we didnt get the 8-day pass (2 people can use it for 4 days by double stamping, and it doesn't have to be used on sequential days) as we found we could walk everywhere from the hotel - the only further tickets we bought, apart from return to the airport, was to go to Schonbrun Palace which is a bit far to walk! On arrival at Karlplatz on the U4, it was not obvious which exit to take - the underground concourse is enormous and stretches from Secession (where the hotel is) to the Staatsoper (opera house). The exit you need for the hotel is labelled SECESSION and is slightly to the right of the exit onto the Karlplatz park and is quite a long plain corridor - there is a lift at the end as well as steps. From there it is straight across a single pedestrian crossing and the hotel is up on the right 50m away (the lack of google street view in Austria makes pre-planning a bit more difficult than other countries!). The must-do eating experience is off course Sacher-torte, which is available everywhere (including the hotel breakfast) but the original at Hotel Sacher was definitely the best in our opinion - we tried Demel first and it was very good but not the same. Both were packed and queueing on the Sunday afternoon at 4pm, but we went at about 3pm on weekdays and got a table almost immediately. Another recommended cafe is Cafe Museum just across the road the hotel, but really you are spoilt for choice - all very civilised (but not cheap!). We ate in 3 restaurants on our 4 nights - first and last night both at Heuer in Karlplatz itself. It is not clearly marked - name is on the door but the building has a different name plastered all over it; anyway it is the nearest of the two modern low square boxes you come to at the corner of the park nearest the hotel. Modern and crowded, we were lucky to get a seat both times at 6.30-7pm! All restaurants (if any good) were packed by then. The other two nights we went to Silberwirt and Zum Alten Fassl, both recommended by the Lonely Planet pocket guide, and all were excellent and packed with locals (on the second night couldn't get in at Zum so booked for next night, then went to Silerbert in next street where they did have one table). Both these two are a 10-15min walk from the hotel, through the Naschmarkt initially where you find dozens of small restaurants as well. Sightseeing-wise, the Hofburg and Schonbrun are both impressive; Schloss Belevedere is mainly painting exhibitions; but the free tour of the Rathaus is to be recommended (passport or driving licence needed for the (free) audio guide in English (tour is in German) (if you have earphones take them as all the audio guides at the various sights have sockets). We didn't get to the opera proper but did the guided tour in the week (again quite a queue at the weekend but no problem mid week). Bon voyage.
Great small hotel in the Vienna downtown with excellent service. Quite atmosphere, fiendly staff and really good location. All key Vienna attractions on walking distance. Ideal for December visit in the period of Xmas markets.
We stayed for three nights at the mercure secession hotel Vienna, the hotel has a good location approx. 5min walk from karlsplatz underground station (u1), approx. 20min walk to all tourist sites. When we arrived we were greeted by very friendly & helpful staff, we were given our room keys (325) there are two lifts but they stop at different parts of the floors, so you need to get in the right one as there is no access to certain rooms from the different lifts. The room although smallish was adequate for our needs, the bathroom has a walk in shower. Very clean. Rooms serviced daily. We found the room got very hot quickly (two large radiators) but at least you could turn them off, not like some hotels where the heating is on all the time. Breakfast was served in a smallish room choose your time slot carefully as the room fills up quickly between 8.30 & 9am, we went at 8.45 one day and it was chaotic no tables, food running out and staff who were slow to replenish food stocks, they seemed more interested in clearing the tables, which is ok but why have a table if there's no food to put on them!!! The food was usual continental, meat cheese etc scrambled egg. tea coffee & juices, one issue was the toaster a two slice toaster that was so slow you probably could have toasted your bread quicker with a candle. Perhaps the hotel could invest in a better style of toaster (conveyer type). Apart from the breakfast issue, a good hotel to explore Vienna from, I would stay here again.
Reception Friendly Effective Parking garage Not for big cars Expensive Room Nice furniture, especially for people who like dark, wooden furniture Very clean Cleaning service excellent Fridge Did not work, drinks luke warm Nice coffee making set Shower Not constant temperature: from cold to hot Shower head: not for tall people, unstable, one has to stand whre the shower wants you to stand, in a corner. Breakfast Excellent
This is a nice and clean hotem. The hotel is next to the Nash market. The team is kind the the rooms are pacious. The underground station is not vey close, a short walk is needed. A few of the main attractions are in a 20 minutes walking radius.
The hotel is convenient to the city for both business and pleasure. Public transport is reachable within 5 minutes walk. Room was cosy and the bed comfortable. Bathroom amenities very good. Internet speed was OK. Staff all very friendly and the breakfast buffet excellent.
Spent 5 nights there and the great asset is the very centeral location at an acceptable price as well as a very quiet room (not on the street). So close to Cafe Museum for breakfast, Naschmarkt for dinner and the Addicted to Rock bar for a beer ...plus thd opéra, the museums. ...
My wife and I decided on a visit to Vienna so once a review of hotel locations decided on Mercure. This turned out to be the right decision as from the moment we entered to a smiling face until we left 5 days later the choice was RIGHT. Great room, helpful staff.......location 1st class. We can recommend this hotel.
- Walking distance to Secession Building and Vienna State Opera
- Free WiFi in rooms and public areas
- 24-hour business center
Located in Mariahilf, Hotel Mercure Secession Wien is adjacent to Secession Building and within a 10-minute walk of other popular attractions like Vienna State Opera. This 70-room, 4-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a 24-hour business center. Centrally located in Vienna, the hotel is also a short walk from Albertina and Museum of Natural History.
Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
All 70 soundproofed rooms feature minibars, coffee makers, and safes. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Phones and desks are also standard.
Guests of Hotel Mercure Secession Wien enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. If you drive, self parking is EUR 21 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 50 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 698 reviews