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Four Points by Sheraton Victoria Gateway

3.5 star property

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Photo gallery for Four Points by Sheraton Victoria Gateway

A lobby with a stone wall, a fireplace, and a seating area with chairs and a coffee table.
Lobby
Breakfast, lunch, dinner served; American cuisine
Exterior
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air conditioning

Explore the area

View in a map
829 McCallum Road, Victoria, BC, V9B6W6
  • Place, Thetis Lake
    ‪5 min drive‬
  • Place, The Langford Station Off-Leash Area
    ‪6 min drive‬
  • Place, University of Victoria
    ‪26 min drive‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(92 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(52 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool | Indoor pool

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Corner

7.6 out of 10
Good
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony, Corner (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 55-inch LED TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 539 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Victoria

Four Points by Sheraton Victoria Gateway is located within a few miles (5 km) of Thetis Lake and Langford Lanes. This 117-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Thetis Lake - 5 min drive - 3.0 miles
  • The Langford Station Off-Leash Area - 6 min drive - 1.5 miles
  • Government Street - 15 min drive - 9.0 miles
  • Fisherman's Wharf Marina - 24 min drive - 11.0 miles
  • University of Victoria - 26 min drive - 11.1 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Coffee Shack - ‬3 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪MR MIKES SteakhouseCasual - ‬7 min walk

About this property

Four Points by Sheraton Victoria Gateway

At Four Points by Sheraton Victoria Gateway, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect 55-inch LED TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for CAD 35 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton Victoria Gateway?

Four Points by Sheraton Victoria Gateway provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Victoria Gateway?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Victoria Gateway on May 31, 2026 start from $195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Four Points by Sheraton Victoria Gateway?

This hotel is located in Victoria, close to Bear Mountain Golf Club, Hatley Castle, and Goldstream Provincial Park. You'll also find Langford Lanes and Elements Casino within a short drive.

Is parking available on site at Four Points by Sheraton Victoria Gateway?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Four Points by Sheraton Victoria Gateway include a casino?

No, Four Points by Sheraton Victoria Gateway doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Victoria Gateway?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Four Points by Sheraton Victoria Gateway a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an indoor pool, and 2 bars/lounges.

Are there hot tubs at Four Points by Sheraton Victoria Gateway?

No, but this hotel does have a steam room.

Does Four Points by Sheraton Victoria Gateway feature a restaurant that includes a breakfast menu?

Yes, Four Points by Sheraton Victoria Gateway serves a cooked-to-order breakfast for a surcharge each morning at Metropolitan Grill & Bar.

Will Four Points by Sheraton Victoria Gateway allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Four Points by Sheraton Victoria Gateway for a fee of CAD 35 per pet, per day.

Are there connecting rooms at Four Points by Sheraton Victoria Gateway?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Four Points by Sheraton Victoria Gateway?

The closest major airport to Four Points by Sheraton Victoria Gateway is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 9.1 mi away (24 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 20 mi away (34-minute drive).

Are there rooms with balconies that I can book at Four Points by Sheraton Victoria Gateway?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and city views.

Does Four Points by Sheraton Victoria Gateway host weddings?

Take advantage of the wedding venue at Four Points by Sheraton Victoria Gateway if you plan to say "I do" during your trip.

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Stayed 1 night in Feb 2026

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay, great staff very pleasant and helpful, great house keeping, quiet location. Pool and hot tub needs an overhaul, does not feel or look clean.
Stayed 4 nights in Jan 2026

8/10 Good

Krystal

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Overall happy with my stay - everything was as expected. Staff were kind, room was clean & the hotel is in a really accessible area with lots of options for dining.
Stayed 4 nights in Feb 2026

8/10 Good

Glyn

Traveled with partner
Liked: Cleanliness
Clean and comfortable room
Stayed 1 night in Feb 2026

10/10 Excellent

Nickalaus

Stayed 1 night in Feb 2026

2/10 Terrible

Gordon

Stayed 1 night in Feb 2026

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. We stayed 2 nights and had been placed on the same floor as a team and directly across from the elevators. Woken really early to running all over, playing on elevators and yelling. We let it go. Second morning, hours before check out woken by staff very loudly banging a vacuum around right in front of our door and room beside us. Let the front desk know and with zero expression, “well your room is paid up so you’re ready to go.” First time staying. There are hours between check out/in, there is no reason staff should be waking customers. Staff at check in was nice, check out girl shouldn’t be working in customer service. It would’ve been fine even with an ounce of care. They ruined our weekend away being abruptly and loudly woken each day we stayed. We stay at a lot of hotels. Worst customer service. It’s too bad. The room was good and bed very comfortable.
Stayed 2 nights in Feb 2026

10/10 Excellent

Patrick

Stayed 1 night in Feb 2026

6/10 Okay

David

Traveled with group
booking was modified by the hotel rooms were ok with some shower issues, difficult to change reservation when we needed to, confusion between Expedia and the hotel, but did get it done.
Stayed 5 nights in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Feb 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outside and inside the hotel was very clean. Room was clean and very modern looking. Beds were very comfortable and bathroom was veey nice. I like the small area in the lobby where you could purchase all kinds of snacks and many travel necessities you may have forgotten at home. I will stay here again when Im in Victoria next.
Stayed 1 night in Feb 2026

10/10 Excellent

cameron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great pool area. Very knowledgeable staff. Friendly as well. Clean rooms We will be back
Stayed 2 nights in Jan 2026

10/10 Excellent

Wilf

Stayed 1 night in Jan 2026

8/10 Good

Yusuf

Clean and upscale
Stayed 2 nights in Jan 2026

10/10 Excellent

Karl

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The blanket on the bed felt much better than other hotels in the same price point. We did have an issue getting into our room as the card wasn't properly registered but it was fixed immediately. We were able to go to the pool. It was nicely heated. We also the tried the pub found on lower lower level. The service was slow but that was because only one person was doing the serving. We don't blame him for his unfortunate circumstance. When he was serving us, he was excellent. Shout out to Payel for being a great server to us. Overall our one night stay was great.
Stayed 1 night in Jan 2026

8/10 Good

Daigneault

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly, the rooms were clean, but one thing I would like to note is maybe they should have a microwave. For the cost of the room I’m surprised they didn’t have that.
Stayed 4 nights in Jan 2026

6/10 Okay

Matt

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, clean hotel room. I would advise to not stay on the side of the hotel that is next to the Costco loading bay, unless you want to wake up very early to the sound of nonstop trucks backing up and unloading.
Stayed 1 night in Jan 2026

10/10 Excellent

Judith

Stayed 1 night in Jan 2026

10/10 Excellent

yanning

Stayed 1 night in Jan 2026

8/10 Good

Anoop

Stayed 1 night in Jan 2026

8/10 Good

cameron

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location. Clean. Helpful for late check in. Will stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Brigitte

Business traveler
Liked: Cleanliness, property conditions & facilities
Beds are comfy. Room is clean.
Stayed 4 nights in Jan 2026

6/10 Okay

Rachhpal

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable at
Stayed 3 nights in Jan 2026

4/10 Poor

James

Liked: Cleanliness, amenities
Traffic noise from trucks through the night. Bathroom getting pretty tired.
Stayed 1 night in Jan 2026

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