Hotel Ulúa

2.5 star property

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Photo gallery for Hotel Ulúa

Interior detail
Lobby sitting area
Double Room | Free cribs/infant beds, free WiFi
Reception
Interior detail

Reviews

5.6 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

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16 de septiembre #581, Col. Faros, Veracruz, VER, 91709
  • Place, Malecón de Veracruz
    ‪5 min walk‬
  • Place, Zócalo
    ‪10 min walk‬
  • Place, Veracruz Harbour
    ‪12 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪29 min drive‬

Room options

Double Room Single Use

  • Sleeps 2
  • 1 Queen Bed

Double Room

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Veracruz

Located in Malecon, Hotel Ulúa is within a 5-minute walk of Malecón de Veracruz and within 15 minutes of other popular attractions like Veracruz Harbour. This 9-room hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Malecón de Veracruz - 5 min walk - 0.3 miles
  • Naval Historical Museum - 7 min walk - 0.4 miles
  • Regatas Beach - 8 min walk - 0.5 miles
  • Zócalo - 10 min walk - 0.6 miles
  • Veracruz Harbour - 12 min walk - 0.7 miles

Getting around

  • Veracruz Central Station - 16 min walk
  • General Heriberto Jara Intl. Airport (VER) - 27 min drive

Restaurants

  • ‪Jochos De La Naval - ‬5 min walk
  • ‪Jarrita De Oro - ‬4 min walk
  • ‪Samborcito - ‬2 min walk
  • ‪Cafe Moretto - ‬3 min walk
  • ‪Restaurante Alborada - ‬4 min walk

About this property

Hotel Ulúa

Hotel Ulúa features free WiFi in public areas, spa services, and laundry facilities. Self parking is available for MXN 50 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and flat-screen TVs with cable channels. Free local calls are also available.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and detox wraps.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Detox wraps
  • Massage

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MXN 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Ulúa Veracruz
Ulúa Veracruz
Ulúa
Hotel Ulúa Hotel
Hotel Ulúa Veracruz
Hotel Ulúa Hotel Veracruz

Frequently asked questions

What can I see within easy reach of Hotel Ulúa?

This hotel is situated in Malecon within a short 4-minute walk of Malecón de Veracruz and also 11 minutes on foot from Veracruz Harbour. You'll also find Veracruz Aquarium and Plaza Las Americas Shopping Mall within a short drive.

Is there parking available at Hotel Ulúa?

Yes, parking is offered for MXN 50 per day.

Is a spa located at Hotel Ulúa?

Spa services at the hotel include detox wraps and massages.

Does Hotel Ulúa feature a casino?

No, Hotel Ulúa doesn't have a casino.

Will I find an indoor pool at Hotel Ulúa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Ulúa?

Couples staying at this hotel will appreciate amenities like massages and a 24-hour front desk plus some guestrooms include free WiFi.

Are there hot tubs at Hotel Ulúa?

No, there isn't a spa tub at this hotel.

Does Hotel Ulúa have a restaurant that serves breakfast?

No, Hotel Ulúa doesn't have a restaurant that serves breakfast.

Does Hotel Ulúa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Ulúa though service animals are welcome.

Are there connecting rooms at Hotel Ulúa?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Ulúa?

The closest major airport to Hotel Ulúa is General Heriberto Jara Intl. Airport (VER), which is 6.2 mi away (27 minutes by car).

Are there rooms with balconies at Hotel Ulúa?

No, you won't find guestrooms with balconies at Hotel Ulúa.

Hotel Ulúa Reviews

Reviews

5.6
Rating 10 - Excellent. 9 out of 64 reviews
Rating 8 - Good. 14 out of 64 reviews
Rating 6 - Okay. 15 out of 64 reviews
Rating 4 - Poor. 7 out of 64 reviews
Rating 2 - Terrible. 19 out of 64 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Carol

Stayed 2 nights in Mar 2024

10/10 Excellent

James, Wuppertal

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that works your reception is amazing and very welcoming... She is a shining star for sure
Stayed 1 night in Nov 2023

6/10 Okay

Rolando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hote Ulua

Muy buena ubicación. Sin embargo, la habitación es demasiado pequeña, no muy cómoda. No tenían la reservación cuando llegamos y el WiFi no funcionaba. Sin embargo el persona es muy amable a pesar.
Stayed 2 nights in Jul 2018

10/10 Excellent

Jose

Stayed 2 nights in Jan 2026

2/10 Terrible

teresa

Responsabilidad pésima del hotel cancelaron mi reservación al momento que me presenté .Sin avisar antes y después marcaron que si ocuparía la reservación no hubo una solución adecuada.
Stayed 1 night in Dec 2025

2/10 Terrible

Armando

Business traveler
Liked: Staff & service
Disliked: Amenities
La habitación estaba muy descuidada, no había agua caliente, el baño se notaba mal en general, no se podía dormir, mucho ruido por los sistema de ventilación y aparentemente la bomba de agua, no había estacionamiento, el personal amable pero rebasado por lo precario del lugar
Stayed 1 night in Dec 2025

2/10 Terrible

Ingrid

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones no son lo mejor, las fotos no son nada a comparación de lo que es.
Stayed 1 night in Nov 2025

4/10 Poor

Alejandro

Liked: Staff & service
Lugar pequeño
Stayed 2 nights in Oct 2025

2/10 Terrible

Pedro Damian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar estaba sucio, la atención del personal muy mala y el ambiente desagradable desde el inicio. Para colmo, a la 1:30 de la madrugada tenían la música a todo volumen, lo cual hizo imposible descansar. No lo recomiendo en absoluto.
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan Enrique

Stayed 2 nights in Jul 2025

2/10 Terrible

Marcia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me dio la impresión de que estaba sucio
Stayed 1 night in Jun 2025

2/10 Terrible

Gilberto

Stayed 1 night in Jun 2025

10/10 Excellent

teresa

Stayed 1 night in Feb 2025

10/10 Excellent

teresa

Stayed 1 night in May 2025

8/10 Good

teresa

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo que el hotel está sobre una avenida muy transitada por autobuses, camiones, turisbus, todo lo cual hace la ubicación muy ruidosa.. obvio es comprensible ya que es zona centro histórico y semana santa.. por demás, todo bien.
Stayed 1 night in Apr 2025

2/10 Terrible

Bernardo

Disliked: Staff & service, property conditions & facilities
NO ME GUSTO, MUY FEO EL LUGAR
Stayed 1 night in Feb 2025

8/10 Good

Claudia

Traveled with partner
Liked: Staff & service, amenities
Barato pero muy sencillo
Stayed 1 night in Jan 2025

6/10 Okay

Jocelyn

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Mireya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Es una habitación
Stayed 1 night in Nov 2024

8/10 Good

RAUL

Stayed 1 night in Sep 2024

6/10 Okay

Ing.Mario Arturo

Traveled with family
Disliked: Cleanliness

Falta mantenimiento

Muy bien ubicado, le falta limpieza al cuarto mucha humedad falta de suministros de aseo en cuarto y hay que retirar del mismo muebles ya muy dañados y mejorar en mucho apariencia del mismo
Stayed 1 night in Sep 2024

4/10 Poor

Luis eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Mauricio

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Luz Maria

Stayed 1 night in Dec 2023