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Hotel Imperial

3.0 star property
Colonial hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Imperial

Balcony
Exterior
Reception
Restaurant
Presidential Suite, City View | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700
  • Zócalo
    ‪1 min walk‬
  • Veracruz Harbour
    ‪3 min walk‬
  • Malecón de Veracruz
    ‪5 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

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Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite

  • 312 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 176 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, City View

Presidential Suite, City View | View from room

Presidential Suite, City View

  • City view
  • 462 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Deluxe Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Veracruz

Located in Malecon, Hotel Imperial is adjacent to Zócalo and within a 5-minute walk of other popular sights like Veracruz Harbour. This 37-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Zócalo - 1 min walk - 0.0 miles
  • Veracruz Cathedral - 2 min walk - 0.1 miles
  • Veracruz Harbour - 3 min walk - 0.2 miles
  • Malecón de Veracruz - 5 min walk - 0.3 miles
  • Veracruz Aquarium - 3 min drive - 1.6 miles

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪Sunset Coffee & Beers - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk

About this property

Hotel Imperial

Colonial hotel with a 24-hour front desk and a restaurant
Guests staying at Hotel Imperial enjoy free WiFi in public areas, laundry facilities, and a reception hall. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. This hotel also has a water dispenser.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Free local calls, desks, and free toiletries are also standard.

Languages

English, Spanish

Similar properties

Front of property

Hotel Mar y Tierra Veracruz

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,001 reviews
$39 nightly
The price is $47
Jun 2 - Jun 3
Total includes taxes and fees
Hotel Mar y Tierra Veracruz

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1794
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM—-9:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz

Frequently asked questions

What can I see within easy reach of Hotel Imperial?

This hotel is situated in Malecon, just steps from Zócalo and Veracruz Harbour. You'll also find Veracruz Cathedral and Malecón de Veracruz less than a mile away.

Is parking available on site at Hotel Imperial?

Yes, self parking is offered for free at the hotel.

Does Hotel Imperial have a casino on the premises?

No, Hotel Imperial doesn't have a casino.

Is there an indoor pool at Hotel Imperial?

No, there is no indoor pool at this hotel. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Hotel Imperial?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include minibars and city views.

Are there hot tubs at Hotel Imperial?

No, there isn't a spa tub at this hotel.

Does Hotel Imperial have a restaurant with a breakfast menu?

No, Hotel Imperial doesn't have a restaurant that serves breakfast.

Does Hotel Imperial allow pets to stay free of charge?

No, pets aren't allowed at Hotel Imperial.

Are there connecting rooms at Hotel Imperial?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Imperial?

The closest major airport to Hotel Imperial is General Heriberto Jara Intl. Airport (VER), which is 6.6 mi away (28 minutes by car).

Can I book a room with a balcony at Hotel Imperial?

Yes, some guestrooms at Hotel Imperial offer a balcony and may feature city views.

Hotel Imperial Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 99 out of 299 reviews
Rating 8 - Good. 84 out of 299 reviews
Rating 6 - Okay. 48 out of 299 reviews
Rating 4 - Poor. 26 out of 299 reviews
Rating 2 - Terrible. 42 out of 299 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Yesenia

Traveled with family
Disliked: Cleanliness
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Stayed 4 nights in Nov 2024

2/10 Terrible

Mariana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel imperial veracruz mexico

El hotel imperial en veracruz es una propiedad muy vieja necesita remodelación colchones y almohadas muy duras nesesita urgente una remodelación
Stayed 3 nights in Nov 2024

6/10 Okay

Amber

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

oralia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
Stayed 1 night in Jun 2024

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great foo ok overall i well recommended .
Stayed 1 night in Dec 2023

10/10 Excellent

Rey de jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice but is noise because the ubication, great place high recommended
Stayed 1 night in Nov 2023

10/10 Excellent

Lauren

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

FRANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Dionisio

Traveled with family
Disliked: Property conditions & facilities
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, charming stay

Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Stayed 2 nights in Nov 2022

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they gave my room to someone else and canceled my reservation and left me to sleep in my car because I couldn't find vacancy elsewhere. they DID NOT REFUND MY PAYMENT!! I AM VERY UPSET.
Stayed 2 nights in Jan 2022

8/10 Good

Maximino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome staff. We will definitely stay here again
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel was ok

Hotel was ok. But a bit outdated. Location is great
Stayed 3 nights in Jul 2019

2/10 Terrible

Jose, Highland Park, Illinois

Disliked: Staff & service
Poor attitude and responsiveness of manager. Very poor service to customers. Not accountability at all. Noisy place at night due to Street parties. If you want your vacation end up in a total disaster, stay in this hotel
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
The problem is that due to the renovation works, some areas are not finished in the rooms. It highly smells at humidity. The staff is great and always seeking to assist you.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Wonderful

For the price it is very good
Stayed 3 nights in Aug 2018

8/10 Good

rosarito, Oakland, CA

Liked: Cleanliness, staff & service, room comfort

Nice hotel close to the Port

Nice area, music playing til the wee hours but you couldnt hear it after falling asleep, AC, remodeled 1 year ago. Rooms available facing plaza. Outdoor/Indoors Restaurants right outside hotels. Church across the street. Public dancing for 1 hour in plaza (Danzones), walking distance to the malecon (port), boat tours available, shopping, lots of ice cream shops
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

in the middle of everything

Walk outside and run into the zocalo, the main plaza, downtown local & tourist shopping, the church, restaurants. Just around the corner from the Parroquia and the pier for more shopping, eating and people watching. Sometimes you can board & visit foreign ships. Back to the hotel, it's charming and super clean. Modernish and very charming. The personnel is solicitous and sweet, always going out of their way to be helpful.

2/10 Terrible

i have nothing, F

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

I arrived the 27 th of January the girl at the desk was on her cell was chatting , not speaking English I told her I have confirmation # she said que es esto I explain to her that means I paid the room and I like to see the room she brought me in the room I never see something like that in all my life I travelled in 46 country's I feld very low after two hours I came back took my luggage and I left I was trying to contact with Expidia .ca not Eble I was very angry I paid 321.00 $ for out ,,,,, any hope I will get my money back that's my question??????????

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST STAY EVER

The hotel has no quality control. The first room didn't have a door between the bathroom and the room, then the towel were dirty, all the carpets and the hotel is not clean, noise and with bad service. The toilet was broken and flooded the room. This is by far the worst hotel i have ever stayed. I don't recommend this hotel AT ALL.

4/10 Poor

Fred, Texas, USA

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad hotel in a great location

Poor access with no parking, and no help with luggage. Shower leaked badly all over the bathroom, and toilet did not flush properly. No place to sit except on the bed

8/10 Good

Verified traveler

Liked: Staff & service
Faded elegance. Staff speak little English no hot water most of time. Beds were good. AC worked. Our room at the back was quiet. We would stay there again.