Reviews don’t do this place justice. Excellent place to stay.
The hotel was clean and well kept. Prior to booking we called to make sure things were available due to COVID. Upon arrival we found out the access to the beach was closed due to remodel, the breakfast buffet is only on the weekends. The large soaking tub in your room , is nothing more then a regular bathtub. The beds were comfortable. The grounds well kept. The building not so much. While the inside looked nice the exterior was kind of old and falling apart in the back and on the side. Staff was nice and helpful. The helped direct me to where I could work and where we should eat. Polite and respectful. Our room however had an extremely loud noise, like an airplane landing. Staff told me I was out of luck. It was quite loud and continued most of the night. Overall I was impressed with staff and friendliness but not the shape of the hotel
Honestly I only liked the location. Cleaning was horrible. Every day I had to to call for shampoo and soap
I love this hotel. It's location is right on the beach with good views. Staff is wonderful and always treated us very well.
This hotel was overpriced. The hallways need a/c they have in the lobby but outside your room is hot also needs an atm. The hotel is nice but it wasnt worth 191 dls i paid i would have paid 140
Location, location, location also seems to apply to holel selection. This hotel is located at the end of a reef and between two rock jetties (used to maintin the sandy beach). This means swimmers enjoy the calmer west half of the beach, snorkelers can check out the reef and beginners could even try surfing in the medium waves breaking around the eastern jetty. To me, the beach was mostly a view, I could sit in my room with a drink, the window open, the breeze blowing in and play video games. To each his/her own. The part I loved most about the hotel, is everything, worked. The remote worked, the water worked, the lights worked my laundry was immaculate and the building didn't fall down in the earthquate.
Fiesta Inn Veracruz Boca del Rio is a short stroll from Big Bola Casino and University of Veracruz. This 3.5-star hotel welcomes guests with 144 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7:00 AM to noon.
Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free local calls, safes, and ironing boards are also available.
At Fiesta Inn Veracruz Boca del Rio, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. If you plan to drive, free valet parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a business center, a computer station, and a terrace.
Reviews don’t do this place justice. Excellent place to stay.
The hotel was clean and well kept. Prior to booking we called to make sure things were available due to COVID. Upon arrival we found out the access to the beach was closed due to remodel, the breakfast buffet is only on the weekends. The large soaking tub in your room , is nothing more then a regular bathtub. The beds were comfortable. The grounds well kept. The building not so much. While the inside looked nice the exterior was kind of old and falling apart in the back and on the side. Staff was nice and helpful. The helped direct me to where I could work and where we should eat. Polite and respectful. Our room however had an extremely loud noise, like an airplane landing. Staff told me I was out of luck. It was quite loud and continued most of the night. Overall I was impressed with staff and friendliness but not the shape of the hotel
Lamento mucho todo lo que hemos ocasionado en su percepción de servicio, desde luego los tendremos en cuenta y puedo comentarle ya estamos trabajando para mejorar esto, próximamente entraremos en una fase importante de remodelación de la propiedad y espero pronto poder compartirles esta buena noticia. Esperamos recibirles pronto en Veracruz. Saludos cordiales.
Honestly I only liked the location. Cleaning was horrible. Every day I had to to call for shampoo and soap
Estimado Huésped, Gracias por su visita y espero pronto tenerle de regreso. Un cordial saludo.
Estimado Huésped, Gracias por su visita y le esperamos pronto.
I love this hotel. It's location is right on the beach with good views. Staff is wonderful and always treated us very well.
Dear Mr. B, Appreciate your feedback and we are looking forward to see you soon! Regards!
This hotel was overpriced. The hallways need a/c they have in the lobby but outside your room is hot also needs an atm. The hotel is nice but it wasnt worth 191 dls i paid i would have paid 140
Dear Sarai, Appreciate your feedback, of course we will take note about your experience and work to improve our service. We hope to see you soon in the future! Regards!
Location, location, location also seems to apply to holel selection. This hotel is located at the end of a reef and between two rock jetties (used to maintin the sandy beach). This means swimmers enjoy the calmer west half of the beach, snorkelers can check out the reef and beginners could even try surfing in the medium waves breaking around the eastern jetty. To me, the beach was mostly a view, I could sit in my room with a drink, the window open, the breeze blowing in and play video games. To each his/her own. The part I loved most about the hotel, is everything, worked. The remote worked, the water worked, the lights worked my laundry was immaculate and the building didn't fall down in the earthquate.
Estimado Huésped, Agradecemos sus comentarios y será un gusto recibirle pronto.
Es para mí un gusto poder contactarle y agradecerle por haber dedicado tiempo para hacernos llegar su opinión. Nos complace saber que nuestro servicio cumplió sus expectativas, sus comentarios nos motivan a seguir mejorando, y sin duda me han ayudado a revisar y a efectuar los ajustes necesarios para garantizar la calidad de servicio que usted se merece.¡Lo esperamos pronto!