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Recent guest reviews

The hotel was clean and well kept. Prior to booking we called to make sure things were available due to COVID. Upon arrival we found out the access to the beach was closed due to remodel, the breakfast buffet is only on the weekends. The large soaking tub in your room , is nothing more then a regular bathtub. The beds were comfortable. The grounds well kept. The building not so much. While the inside looked nice the exterior was kind of old and falling apart in the back and on the side. Staff was nice and helpful. The helped direct me to where I could work and where we should eat. Polite and respectful. Our room however had an extremely loud noise, like an airplane landing. Staff told me I was out of luck. It was quite loud and continued most of the night. Overall I was impressed with staff and friendliness but not the shape of the hotel

Honestly I only liked the location. Cleaning was horrible. Every day I had to to call for shampoo and soap

I love this hotel. It's location is right on the beach with good views. Staff is wonderful and always treated us very well.

This hotel was overpriced. The hallways need a/c they have in the lobby but outside your room is hot also needs an atm. The hotel is nice but it wasnt worth 191 dls i paid i would have paid 140

Location, location, location also seems to apply to holel selection. This hotel is located at the end of a reef and between two rock jetties (used to maintin the sandy beach). This means swimmers enjoy the calmer west half of the beach, snorkelers can check out the reef and beginners could even try surfing in the medium waves breaking around the eastern jetty. To me, the beach was mostly a view, I could sit in my room with a drink, the window open, the breeze blowing in and play video games. To each his/her own. The part I loved most about the hotel, is everything, worked. The remote worked, the water worked, the lights worked my laundry was immaculate and the building didn't fall down in the earthquate.

I stayed with my daughter, son-in-law and 2 grandchildren (2 & 1)for my last 2 days of a two-week visit with them. We found the hotel to be a very good value. The rooms were immaculate and comfortable, the food in the restaurant was excellent and all of the staff was very friendly and helpful. The restaurant staff went out of their way to get us some food when we arrived in between breakfast and lunch. My son-in-law and daughter did most of the communicating so I don't know if anyone speaks English which might be a problem for people who don't speak Spanish. The pool was great, perfect for the kids. The hotel is quite a way down the beach which is good and bad. Far enough away from the busy center, but too far to walk to the Aquarium (which cost $60 pesos one way and $50 the other by taxi). The Aquarium was first class, even better than the one we have in Boston! We also went to the Children's Museum which I thought was very good, providing kids with the opportunity to play with real life items, such as a fire engine, grocery store, doctor's office, etc. Two "problems" we encountered with the hotel were minor, I had to prove to them that I had paid through Orbitz. Never ran into that issue before. And, at first we were told that we had to wait until 4:30 to get to our rooms. Somehow that got worked out but we couldn't get adjoining rooms. Overall, we all found this a very pleasant and friendly place to stay and a good value for the money.

Blvd Manuel Avila Camacho S/n Boca del Rio VER

Hotel highlights

  • Free WiFi in public areas
  • Free valet parking
  • Onsite dining
  • Outdoor pool

Fiesta Inn Veracruz Boca del Rio places you within 2 miles (3 km) of popular sights like Plaza Las Americas Shopping Mall and World Trade Center Veracruz. This 3.5-star hotel welcomes guests with 144 rooms and conveniences like an outdoor pool, free valet parking, and a conference center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7:00 AM to noon.


Rooms

All of Fiesta Inn Veracruz Boca del Rio's 144 air-conditioned rooms provide free local calls, safes, and ironing boards. Guests can expect to find TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Rooms also include desks.


Property features

At Fiesta Inn Veracruz Boca del Rio, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. If you plan to drive, free valet parking is available. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Other amenities at this beach hotel include a business center, a computer station, and a terrace.

Room options

Superior Room 2 Doubles

2 Double Beds | Sleeps 4

Superior Room King

1 King Bed | Sleeps 4

Junior Suite

1 King Bed | Sleeps 4

Deluxe Room, 1 King Bed, Oceanfront

1 King Bed | Sleeps 4

Guest reviews for Fiesta Inn Veracruz Boca del Rio

Everyone (5) Family (4) Other (1)
3
Family

The hotel was clean and well kept. Prior to booking we called to make sure things were available due to COVID. Upon arrival we found out the access to the beach was closed due to remodel, the breakfast buffet is only on the weekends. The large soaking tub in your room , is nothing more then a regular bathtub. The beds were comfortable. The grounds well kept. The building not so much. While the inside looked nice the exterior was kind of old and falling apart in the back and on the side. Staff was nice and helpful. The helped direct me to where I could work and where we should eat. Polite and respectful. Our room however had an extremely loud noise, like an airplane landing. Staff told me I was out of luck. It was quite loud and continued most of the night. Overall I was impressed with staff and friendliness but not the shape of the hotel

By on Dec 23, 2020

Review comment responded on Jan 5, 2021

Lamento mucho todo lo que hemos ocasionado en su percepción de servicio, desde luego los tendremos en cuenta y puedo comentarle ya estamos trabajando para mejorar esto, próximamente entraremos en una fase importante de remodelación de la propiedad y espero pronto poder compartirles esta buena noticia. Esperamos recibirles pronto en Veracruz. Saludos cordiales.

1
Family Family

Honestly I only liked the location. Cleaning was horrible. Every day I had to to call for shampoo and soap

By on Oct 19, 2019

3
Everyone

By on Dec 13, 2018

Review comment responded on Dec 20, 2018

Estimado Huésped, Gracias por su visita y espero pronto tenerle de regreso. Un cordial saludo.

5
Everyone

By on Oct 26, 2018

Review comment responded on Nov 2, 2018

Estimado Huésped, Gracias por su visita y le esperamos pronto.

5
Everyone

I love this hotel. It's location is right on the beach with good views. Staff is wonderful and always treated us very well.

By , from UT on Jul 23, 2018

Review comment responded on Jul 24, 2018

Dear Mr. B, Appreciate your feedback and we are looking forward to see you soon! Regards!

3

need atm and a/c in the hallways

Everyone

This hotel was overpriced. The hallways need a/c they have in the lobby but outside your room is hot also needs an atm. The hotel is nice but it wasnt worth 191 dls i paid i would have paid 140

By , from Saint Louis Missouri on Mar 26, 2018

Review comment responded on Apr 3, 2018

Dear Sarai, Appreciate your feedback, of course we will take note about your experience and work to improve our service. We hope to see you soon in the future! Regards!

5

fiesta inn veracruz boca del rio

Other

Location, location, location also seems to apply to holel selection. This hotel is located at the end of a reef and between two rock jetties (used to maintin the sandy beach). This means swimmers enjoy the calmer west half of the beach, snorkelers can check out the reef and beginners could even try surfing in the medium waves breaking around the eastern jetty. To me, the beach was mostly a view, I could sit in my room with a drink, the window open, the breeze blowing in and play video games. To each his/her own. The part I loved most about the hotel, is everything, worked. The remote worked, the water worked, the lights worked my laundry was immaculate and the building didn't fall down in the earthquate.

By on Feb 27, 2011

4

good value

Family

I stayed with my daughter, son-in-law and 2 grandchildren (2 & 1)for my last 2 days of a two-week visit with them. We found the hotel to be a very good value. The rooms were immaculate and comfortable, the food in the restaurant was excellent and all of the staff was very friendly and helpful. The restaurant staff went out of their way to get us some food when we arrived in between breakfast and lunch. My son-in-law and daughter did most of the communicating so I don't know if anyone speaks English which might be a problem for people who don't speak Spanish. The pool was great, perfect for the kids. The hotel is quite a way down the beach which is good and bad. Far enough away from the busy center, but too far to walk to the Aquarium (which cost $60 pesos one way and $50 the other by taxi). The Aquarium was first class, even better than the one we have in Boston! We also went to the Children's Museum which I thought was very good, providing kids with the opportunity to play with real life items, such as a fire engine, grocery store, doctor's office, etc. Two "problems" we encountered with the hotel were minor, I had to prove to them that I had paid through Orbitz. Never ran into that issue before. And, at first we were told that we had to wait until 4:30 to get to our rooms. Somehow that got worked out but we couldn't get adjoining rooms. Overall, we all found this a very pleasant and friendly place to stay and a good value for the money.

By on Apr 10, 2009

5
Everyone

By on Jan 3, 2019

Review comment responded on Jan 11, 2019

Estimado Huésped, Agradecemos sus comentarios y será un gusto recibirle pronto.

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