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Comfort Inn Veracruz

2.0 out of 5.0

Recent guest reviews

The hotel offers a nice location, near to the aquarium, ocean front and the sidewalk along the beach. Was nice to walk from the hotel to downtown. Boca del Rio is just 10 minutes away! Was a hotel with good rate and fine basic services. Breakfast was included.

I am staying here from last three days. Hotel is at very nice location, directly on the Veracrz beach. Rooms are comfortable and clean. Hotels also have a small pool, restaurant and Subway with in premises. Hotel needs to increase speed of administrative layers like checking, checkout, response time for orders etc.

The hotel is just fine in many regards. The breakfast is simple, the rooms clean. Problems only arise after a while. The coupons for breakfast for us should always be "americano" not "continental" but we were always given the wrong coupons first and then each morning had to wait in line at the really slow reception desk to get them exchanged for the right ones...This took place every day for 4 days! The internet in the rooms is on and off and if "on" then really slow. Parties take place outside with LOUD singing sometimes until 1AM! The other side of the building is a busy street...The swimming pool area is clean. Taxis can be arranged (sometimes it takes a while). The rooms have a complicated light system, too many switches connected to each other. It takes time to get used to. There is a safe in each room, you will get two bottles of water every day and a packet of coffee (no tea). The staff is serious and always seems slow but I can't see how the ONE person at the reception is supposed to manage everything by herself. They need more people at the front desk.

We picked this hotel because it was across the street from the Gulf of Mexico. The view was the best part of staying here. The staff was ok (average). The one free continental breakfast was your typical juice, bread, yogurt and fruit (average). And the decor and rooms were fine and they were clean (average.) The irritating factor of staying at this hotel was the thin walls-the noise level was high and we could clearly hear the people in the next room. Bottom line, if you can afford to stay in a better (read more expensive) hotel, go for it.

Excelente hotel con personal muy amable destacando las niñas de recepción y las personas del restaurante, comodidad, amplias habitaciones, muy buen servicio. Un sitio para volver. Solo dos personas para que les hagan inducción de servicio al cliente que es una niña acuerpadita que está al lado de la niña de recepción en el día y el portero de la noche, ya que les falta un poco de amabilidad, pero de resto una increíble calidad de servicio para que tu estancia en la ciudad sea placentera

Estuve de regreso en este hotel y he disfrutado más la estancia: las habitaciones están mejoradas, el desayuno es abundante y rico y la atención del personal es buena. Sin duda que el próximo año regresare a este hotel.

Lo bueno: Su ubicación y el precio. Lo malo: Mala atención, comida básica y mala en el restaurante, cuarto sucio, les tienes que pedir que realicen el aseo y que te dejen jabón y shampoo. No repetiría en este lugar.

Hospedaje agradable. Las habitaciones son amplias y con una vista al mar preciosa. El área de la alberca es linda, aunque considero que es un poco pequeña, y sinceramente no nos tocó disfrutarla mucho, ya que el horario de esta área no coincidió con nuestros horarios disponibles después del trabajo.

Bel hôtel, chambres confortables et bonne literie. Piscine appréciable car la plage publique n’était pas propre et ne donnait absolument pas envie de se baigner.... proches de commerces et de l’aquarium de Veracruz

Todo muy bien, las habitaciones limpiaz, personal amable ,lo único malo es que no le dan mantenimiento al agua de la alberca muy sucia ,buen precio. Y cruzando la calle está está el mar , buena vista y cuenta con estacionamiento.

Boulevard Manuel Avila Camacho Veracruz VER

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Outdoor pool

Located in Malecon, Comfort Inn Veracruz is within a 10-minute stroll of sights such as Veracruz Aquarium and Veracruz Wax Museum. This hotel has 103 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Veracruz, it's also near Veracruz Cathedral and UNIMEX Mexican University Veracruz.


Start your day off right with a free continental breakfast. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Comfort Inn Veracruz's 103 rooms are air-conditioned and provide coffee makers, free local calls, and free bottled water. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Hair dryers, safes, and ironing boards are other standard amenities.

Property features

At Comfort Inn Veracruz, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you decide to drive, there's free valet parking. Staff members can help with accommodation requests, and provide a safe deposit box at the front desk. Additional amenities include 3 meeting rooms, a business center, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

57% of guests recommend this hotel

Total of 51 reviews