Palazzo Contarini Porta di Ferro0.0 out of 5.0
Recent guest reviews
We stayed for four nights. There was a problem with our room we booked, so had to be moved for the first night. They did offer compensation. I did find it odd that no one from the hotel stays on duty at night. They just leave you with a list of emergency city numbers. They did our laundry very nicely. We got a two bedroom suite that has a lovely view over the buildings. We found the building and garden to be lovely. Breakfast was nice.
It was real pleasure to stay in this beautiful Venetian palazzo, a place of real character and heritage. The location is brilliant, away from the hustle and bustle of the tourist hot spots, yet only a short walk to St Mark's Square (12 mins), the Arsenale (7-8 mins) and Rialto Bridge (15 mins). It is a short and easy walk to either Ospedale or Celestia vaporetto stops and it has its own water taxi stop. The local area is quiet and charming with many family run shops and restaurants which don't charge you an arm and a leg like the tourist traps do. There is a small supermarket, a greengrocer, a bakery and other small shops less than 5 mins away. Like many grand palazzo in Venice the building is fairly old and the condition is not like a modern hotel, but this adds to the character of the place. There is a large lounge available to all guests and the courtyard and garden area is very quaint. Our apartment was spacious, clean and comfortable. There is free wifi but the coverage is patchy at times. There is a small kitchen, suitable for preparing breakfast and simple meals. We did have a problem on the last day when we lost electrical power in the kitchen which could not be repaired in time, but the management made alternative arrangements for us and gave us a lovely bottle of Venetian wine as compensation. Overall the staff were very friendly and the management tried hard to make our stay as enjoyable and problem-free as possible. We would happily stay here again on our next visit to Venice.
Staff was very kind and helpful! Room was nice and clean! Furniture is on the aged side but maybe that's the look that they were going for. we were on the first floor so I was concerned there would be a lot of noise from latecomers at night but I was wrong! There was virtually no noise from any room or in the hallway. You could probably hear a pin drop! Felt like we were in a museum as the building was very historic! We felt very safe as they gave us a key to get into the building at night. Overall great stay!!
After being many times in Venice, it was so exciting to have our Water Taxi pull directly up to the water dock of this hotel. The rooms are very large and make you feel as if you are a guest in a real palazzo. The location is a little remote- but nothing in Venice is very far. It's nice to be outside of the main tourist area and stay in a more residential part of the city.
.... But the room was a bit perplexing. Huge, but lacking small amenities like replacement of shampoo & soap etc. The bath design meant water overflow from the shower was inevitable. The mattress was indeed tilted to the middle which affected my sleep (my wife slept well). Small things which didn't really affect our positive experience. The manager Ailena was superb! Loved it.
Charming hotel, located in the more residential part of Venice, away from the VERY busy tourist attractions, about 10 mins walk to St Marks Square and 7 mins walk to one of the main water taxi stops. Would definitely recommend this hotel x
The exterior of the hotel and its grounds are full of charm. You can't help but to exclaim a 'wow' as you walk through the hotel gate into the beautifully lit courtyard. We would however agree with previous guests and say that the rooms themselves could do with some TLC and home comfort. Our room was extremely spacious, but with this lacked comfort, cosiness and warmth. Our king-size bed was great to look at - but was terribly uncomfortable and led to several poor nights of sleep & aching backs (which at age 35 really shouldn't be the case!) The mattresses were two singles put together into a kingsize bed frame. They were heavily worn and lacked any padding. We found ourselves rolling inwards to the saggy section & working hard to 'climb' outwards in the morning! The room itself was a little chilly - we were digging out blankets from the cupboards night one. The bathroom was basic but clean. The shower itself wasn't fitted to the wall so you did have to sit in the bath & hold the shower head to wash... which does lead to quite a lot of water spillage & towel use on the floor. The staff were ok... the lady at breakfast was kind and accommodating. We found management staff less approachable - hidden away in an office & not particularly welcoming on arrival. Having arrived later than expected (11pm) due to flight delays, travel issues etc, our first greeting was a telling-off for not ringing ahead rather than a welcome. On reflection we should have called ahead, but this had slipped our minds during various travel delays. Living in London and having just travelled from Barcelona - we are of course used to being able to check-in to hotels at any time of day - particularly if the hotels don't specifically state a final check-in time. The hotel is perhaps better suited to larger holiday groups to fill the courtyard space & lounge areas. Despite its beautiful surroundings it lacked soul, friendliness and general atmosphere. The location of the hotel was, for us, perfect - a little off the beaten track - away from lots of noise but still only a 15 minute walk to the more central areas of Venice. There were restaurants within 5-10 mins walk if you fancied staying closer to the hotel one evening. We didn't pay the earth, so we weren't expecting the earth. Overall, a very average hotel and average stay for our money. Could be made instantly better with small tweaks. If you can get this hotel at a good price, go for it - but bring extra padding for the mattress!
Wonderful apartment, 2 king beds, 2 Jacuzzis, full living and dining rooms, an automatic sun roof! Attentive staff, amazing breakfast! We had a little trouble finding our way the first time, but all of Venice is pretty confusing. A highlight was our water taxi that picked us up at the canal door of the hotel!
I found this apartment/ hotel perfect for a relatively long stay in Venice (12 days). Though an easy walk to the Arsenale (and the Bienalle de Arte), and to the San Zacaria and San Marco areas, the neighborhood itself is very quiet, residential and friendly. The room was fantastic, with a very comfortable bed, very functional kitchen, an spacious bathtub (though the hydro didn't work), and a lovely garden. On the Salizada San Francesco and the Salizada San Giusito (the two blocks closest to the hotel) there is a vegetable stand, a wine shop, 2 bakeries, and a "Latteria" (a limited grocery store that has basics and deli meat). These are open in the morning, and some after 4 pm in the afternoon. Less than a 5 minute walk away is a grocery store located next to the Venezia municipal offices, that is open 8 am to 8 pm with no mid-day closure. Lovely cafe's are available for an Italian breakfast within a 10 minute walk, and there are a couple of Bacari, and a really good restaurant (Trattoria de Johnny) are right around the corner. The Celestia Vaporetto is very close (less than a 5 minute walk), but it's not the most convenient way to get to places on the Grand Canal. I still found the quiet of the location the lovely setting, the real value for the price, and the extremely helpful staff made it more than worth some additional walking and longer vaporetto rides.
We were fortunate enough to spend 5 days in Venice staying at the Palazzo - what a gorgeous place! It truly is stunning. We had a room which overlooked the canal and church bells chimed each morning to awaken us. There was a concert being held the Friday of our stay and we were so fortunate to be able to listen to these very talented musicians as they prepared for the concert that evening. The hotel staff was helpful, the grounds were unbelievable and the location is perfect - about a 10 minute walk from Rialto Bridge or the hustle and bustle of St Mark's Square but with the feel of a neighborhood. We found the location to be absolutely perfect. Do know that Venice is very warm and humid in the summertime and cooling a hundreds-year-old structure is not an easy task! If you're able to choose travel dates, and you're sensitive to the heat, you'll want to plan your visit for the cooler months. This is NOT a knock on the hotel, but true for all of Venice! We loved our stay and would definitely stay there again.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 242 reviews