Messner Palace Hotel

Property class: 4.5

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Photo gallery for Messner Palace Hotel

A narrow canal with a gondola, lined with buildings featuring outdoor seating and flags.
A canal with gondolas and boats, surrounded by historic buildings with balconies and shops.
View from room
A canal with a gondola, tables with red tablecloths, and umbrellas.
View from room

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry

Explore the area

View in a map
Rio Terra Catecumeni 216 Dorsoduro, Venice, Veneto, 30123
  • Place, Grand Canal
    ‪2 min walk‬
  • Place, Peggy Guggenheim Museum
    ‪2 min walk‬
  • Place, Basilica di Santa Maria della Salute
    ‪2 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪44 min drive‬

Room options

Superior Double or Twin Room, Garden View

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room, Garden View

  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Double or Twin Room, Canal View

  • Canal view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room, City View

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Venice

Located in Dorsoduro, Messner Palace is next to popular attractions like Grand Canal and Punta della Dogana. This 10-room, 4.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Venice, the hotel is connected to a rail/subway station and also a short walk from Peggy Guggenheim Museum and Basilica di Santa Maria della Salute.

What's nearby

  • Grand Canal - 2 min walk - 0.1 miles
  • Peggy Guggenheim Museum - 2 min walk - 0.1 miles
  • Basilica di Santa Maria della Salute - 2 min walk - 0.1 miles
  • Punta della Dogana - 2 min walk - 0.1 miles
  • St. Mark's Square - 14 min walk - 0.4 miles

Restaurants

  • Gio's Restaurant & Terrace
  • Ombra del Leone
  • Ristorante Al Giglio
  • St. Regis Bar
  • Ristorante da' Raffaele

About this property

Messner Palace Hotel

Guests of Messner Palace enjoy features like in-room fitness, free WiFi in public areas, and laundry facilities. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 140 per vehicle one-way, as well as a beach shuttle. The front desk has multilingual staff that can help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a porter/bellhop, a garden, and wedding services.
Guests can expect free WiFi and 58-inch TVs with satellite channels. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include espresso makers, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include in-room fitness.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 2 miles (EUR 30 per day)
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 70
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • At least 80% organic food
  • Built in 1600
  • Double-glazed windows
  • Locally sourced food prioritized
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individually decorated
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for EUR 15 per stay

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 140 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 30 per day (8202 ft away)
  • Crib (infant bed) fee: EUR 15 per stay
  • Hosted evening meal: EUR 70

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number IT027042A1QIMZFOV8

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Air conditioning may be restricted to certain hours from April 16 to September 15 in accordance with national or local laws.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Messner Palace Venice
Messner Palace
Messner Palace Hotel Venice
Messner Palace Hotel
Messner Palace Hotel
Messner Palace Venice
Messner Palace Hotel Venice

Frequently asked questions

What is there to do within easy reach of Messner Palace?

This hotel is situated in Dorsoduro within a short 15-minute walk of St. Mark's Square and also 20 minutes on foot from Rialto Bridge. You'll also find Doge's Palace and St. Mark's Basilica less than a mile away.

Is parking available on site at Messner Palace?

No, this hotel doesn't offer parking.

Does Messner Palace have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, champagne service, and in-room massages at this hotel.

Does Messner Palace have a casino at the property?

No, Messner Palace doesn't have a casino.

Is there an indoor pool at Messner Palace?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Messner Palace?

There are many amenities for couples at this hotel, including champagne service and in-room massages in each guestroom, and some feature canal view.

Are there hot tubs at Messner Palace?

No, there isn't a spa tub at this hotel.

Does Messner Palace have a restaurant that serves breakfast?

Yes, Messner Palace serves continental breakfast each morning for a surcharge from its restaurant.

Does Messner Palace allow pets to stay for free?

No, pets aren't allowed at Messner Palace though service animals are welcome.

Are there connecting rooms at Messner Palace?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Messner Palace?

The closest major airport to Messner Palace is Marco Polo Airport (VCE), which is about 5.2 mi away. Another top airport is Treviso Airport (TSF), which is around 16.7 mi away.

Are there rooms with balconies that I can book at Messner Palace?

No, you won't find guestrooms with balconies at Messner Palace.

Does Messner Palace offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Messner Palace.

Messner Palace Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 18 out of 115 reviews
Rating 8 - Good. 13 out of 115 reviews
Rating 6 - Okay. 18 out of 115 reviews
Rating 4 - Poor. 25 out of 115 reviews
Rating 2 - Terrible. 41 out of 115 reviews

5.4/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thrilled that I was able to reserve the only room that has a balcony... and it overlooks the canal. The air conditioning was excellent. The food in the restaurant was superb, and the service was top-notch, plus you get a 20% discount as a hotel guest, and you can dine at a table right along the canal in front of the hotel. It's only a few minutes walk to the stop for the Number 1 Boat, which is one of the major routes along the Grand Canal going in both directions, and it is also an easy walk to many of the wonderful sights of Venice. The staff was very professional, friendly, and helpful. Best of all: for the services provided and prime location, this hotel was amazingly affordable. I would highly recommend to anybody.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
Location was great with a canal view and a great little restaurant. Pretty close to the Vaporetto Salute stop. Staff was not overly friendly, make sure you buy water for the room. You definitely get the feel of old Venice with this hotel. Stayed 2 nights and that was perfect.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was dirty & the shower had mold in it. There was no drain in the shower so water just was building up. The bed was so uncomfortable. The AC also didn't work. The window view was really nice tho but that's it. Love the city but the hotel was terrible
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean, good location
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the rooms!
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A vintage stay….. TV for decoration .. hot water scarce
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For the price and the peak period we visited in, this place was reasonable. We booked the main building which is clearly much better than the other building. It has ‘faded Wes Anderson’ vibes and has definitely seen better days. That said, it’s an excellent location in a quiet but central location for the vaproretto and there’s a well priced sandwich and coffee shop very close and a good supermarket within a 5 minute walk. It’s Venice and you shouldn’t be spending much time in your hotel room - so with that in mind, it’s fine.
Stayed 5 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not waste your time/money on this hotel. The AC unit leaked water into a trash can. Staff not able to fix or provide a different room. The walls and door showed water damage from the leak. Mold on the wall behind desk and a visibly dirty old carpet. The AC unit also started beeping at 2:30 am and did not stop all night. No staff at front desk overnight to assist. We found a last minute room somewhere else for less and got out of there. I could not believe what they were charging for such a dump. You can do better, this property is not maintained.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel that is not running in proper condition. Paint flakes from the ceiling, door handles fall off, shower drain is clogged. Most definitely not ideal for the price I paid.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here...terrible hotel.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Basic hotel but clean rooms & friendly staff

Had been worried by negative reviews but stay was clean & comfortable for the price. Reception staff were perfectly charming, friendly & helpful (not at all rude as others have said). A little worn and dated but overall a pleasant stay.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining options. Staff was very friendly and accommodating. They offer great service and information to all areas. Would recommend this property.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk reception was outstanding as well as the restaurant. Very helpful, and went above and beyond.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
It was nice hotel but it doesn’t have elevator. The restaurant is not amazing but everything else was okay.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at dozens of hotels in Europe, Costa Rica, Canada and the USA, this is without doubt the worst hotel at which we have ever stayed. Perhaps the last thorough maintenance for hotel was done twenty-years ago. Sarcastically, I would to say pre-WWII. The beds were mere army cots with deteriorated mattresses. Who knows when the blankets and pillows were last laundered. The carpet was stained with something in red which we chose to ignore. The mosquitoes were well-fed and the A.C. dyed. The breakfast that the website offered does not exist. We left one-day earlier than anticipated due to the conditions of the hotel. On the positive side, the location, over which the hotel has no control, was good. Water ferries were a short walk away.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
This property is not the property as advertised. The location is about. 15-20 min walk from the main attractions in Venice, however it is located conveniently close to a Vaporetto (water bus) stop that you can navigate. This property is a collection of buildings, my review is only about the room I had which is in the primary building, but I would guess the same applies to all. The property itself did not have access to laundry or breakfast services as offered. The interior has received no attention for what seems like at least two decades and is tired and worn out. Hot water is sporadic at best, mattresses are paper thin along with the pillows. There are better options available at a similar price point. I would avoid this one.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Old but pleasant
Stayed 3 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
This is the worst hotel we have ever stayed in. The air con dripped every 2 seconds into a bucket beneath it. A faulty electronic door lock in a room two doors away sounded every 17 seconds. How do I know - because I had plenty of time to count all this while wide awake in the early hours of the morning! The carpet is completed faded (looks like water damage from the air con), the wardrobe and bedside cabinets are badly chipped as is the door to the shower. I have taken videos and photos to document all of this. We had a 2 night stay but had to leave after 1 night. We spoke to the Receptionist who said that we needed to speak to Expedia about getting a refund as we had paid them directly. We have contacted Expedia who have said they can't get a refund from the Hotel and so we don't qualify for this. We shall certainly chase this up as we are not expecting them to recommend such a 'Fawlty Towers' experience on their site. There are so many brilliant alternatives for accommodation in Venice - please don't waste a night or money here.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely dirty and worn out. Potential health hazard..
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness
Room was cold, registered it was set at 30 C but it was super cold, hot waster was iffy and bed was broke. Buildings in Venice are super old but this one was just ok. If you just want a place to lay your head then it’s ok. It was clean just needs a little TLC to bring up the experience. I would probably stay someplace else next time. When I checked out there was someone else that was requesting a different room.
Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worn out - more like a 2-star.

The hotel is outworn with no hot water and needs a deep clean.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
I waited about a week after leaving to write this review so that it would be objective and not emotional. I can honestly say the best feature of this hotel was it's proximity to the Salute water bus stop. The pictures online are glossy and photo shopped. The actual hotel is very worn and dated. The carpet and wall covering in the room were faded and worn. They have signs posted that rooms will not be cooled below 26 degrees Celsius (78.8 degrees Fahrenheit!) so nights are miserable! We did have the option of opening the windows but that would have let in mosquitoes. The bathroom is the size of a small closet and anyone of any size will have a hard time maneuvering. The bathroom also was NOT clean. There was hair on the wall under the sink, the sink leaked, and part of the shower stall was chipped off. We informed staff about the leak shortly after checking in but it was never fixed.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Main areas were quaint but room needed new furniture (veneer coming away from chipboard), new mattress (sagging in middle), new carpet, new wall paper, new bathroom and a lick of paint (damp patch on ceiling). Food in the restaurant was nice and very good value (guests receive 40% discount). Overall a good budget hotel for Venice, just needs a little freshen up.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The TV didn’t work and it would have been nice to watch some news. The shower water was warm to cold. Expedia indicated a continental breakfast available but that is extra. The room was quite small and our three beds took up the entire space, but I was fine with that, as I wanted three beds. Great location.
Stayed 2 nights in Apr 2025