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Hotel Messner

3.5 star property
Riverfront hotel with a coffee shop and a restaurant

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Reception
Point of interest
Reception
Superior Double Room, Canal View | View from room
Point of interest

Reviews

4.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Dorsoduro 237, Venice, VE, 30123
  • Place, Peggy Guggenheim Museum
    ‪2 min walk‬
  • Place, Teatro La Fenice
    ‪5 min walk‬
  • Place, St. Mark's Square
    ‪8 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪43 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Classic Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Classic Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Classic Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Quadruple Room (with Private External Bathroom)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Classic Quadruple Room (with Private External Bathroom)

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Family Room, Canal View

1 bedroom, hypo-allergenic bedding, down comforters, desk

Family Room, Canal View

  • 323 sq ft
  • Canal view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds OR 2 Double Beds and 1 Twin Bed

View all photos for Classic Apartment, Canal View

Classic Apartment, Canal View | View from room

Classic Apartment, Canal View

  • 323 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, Garden View

Apartment, Garden View | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Apartment, Garden View

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Apartment, Ground Floor

Family Apartment, Ground Floor | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Family Apartment, Ground Floor

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Appartamento con 2 camere da letto

Appartamento con 2 camere da letto | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Appartamento con 2 camere da letto

  • 366 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Bed

View all photos for Superior Double Room, Garden View

View from room

Superior Double Room, Garden View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Garden View

View from room

Superior Triple Room, Garden View

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room, Canal View

Superior Double Room, Canal View | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Superior Double Room, Canal View

  • 215 sq ft
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, City View

Superior Triple Room, City View | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Superior Triple Room, City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Quadruple Room, Canal View

View from room

Deluxe Quadruple Room, Canal View

  • 280 sq ft
  • Canal view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Triple Room, Canal View

View from room

Deluxe Triple Room, Canal View

  • 237 sq ft
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Quadruple Room, Garden View

Deluxe Quadruple Room, Garden View | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Deluxe Quadruple Room, Garden View

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Deluxe Double Room, Garden View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Canal View

Deluxe Single Room, Canal View | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Deluxe Single Room, Canal View

  • 194 sq ft
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Venice

Located in Dorsoduro, Hotel Messner is next to popular attractions like Punta della Dogana and Peggy Guggenheim Museum. This 31-room, 3.5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Peggy Guggenheim Museum - 2 min walk - 0.1 miles
  • Basilica di Santa Maria della Salute - 2 min walk - 0.1 miles
  • Teatro La Fenice - 5 min walk - 0.3 miles
  • St. Mark's Square - 8 min walk - 0.5 miles
  • Doge's Palace - 10 min walk - 0.5 miles

Restaurants

  • ‪Bar Ducale - ‬15 min walk
  • ‪La Caravella - ‬15 min walk
  • ‪Corner Pub - ‬4 min walk
  • ‪Gio's Restaurant & Terrace - ‬17 min walk
  • ‪Ristorante Al Giglio - ‬14 min walk

About this property

Hotel Messner

Riverfront hotel with a coffee shop and a restaurant
Guests of Hotel Messner enjoy free WiFi in public areas, coffee in a common area, and a garden. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 140 per vehicle one-way, as well as a beach shuttle. The front desk has multilingual staff that can help with concierge services, securing valuables, and luggage storage. Additional amenities include a banquet hall, a porter/bellhop, and a vending machine.
Guests can expect free WiFi and 48-inch Smart TVs with digital channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Phones, desks, and wardrobes or closets are other standard amenities.

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 25 per day)
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 70; reservation required
  • Snack bar/deli

Restaurants on site

  • Ristorante Messner

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • No elevator
  • Tile flooring in public areas
  • Visual fire alarm

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1700
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Dorsoduro 216]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Some guestrooms at this property are located 50 meters away from the hotel.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 5)
  • Nearby parking fee: EUR 25 per day (2953 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 70

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number IT027042A1WCY5TXLT

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Messner
Hotel Messner Venice
Messner Hotel
Messner Venice
Hotel Messner Hotel
Hotel Messner Venice
Hotel Messner Hotel Venice

Frequently asked questions

Are free cancellation options available at Hotel Messner?

Hotel Messner provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see around Hotel Messner?

This hotel is situated in Dorsoduro within a short 18-minute walk of St. Mark's Square and also 12 minutes on foot from St. Mark's Basilica. You'll also find Teatro La Fenice and Doge's Palace less than a mile away.

Is parking available on site at Hotel Messner?

No, there isn't parking available at the hotel.

Does Hotel Messner feature a casino at the property?

No, Hotel Messner doesn't have a casino.

Will I find an indoor pool at Hotel Messner?

No, there is no indoor pool at this hotel.

Is Hotel Messner good for couples?

This riverfront hotel offers many amenities for couples, including in-room massages as well as a bar and a beachfront restaurant.

Does Hotel Messner have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Messner feature a restaurant that includes a breakfast menu?

Yes, Hotel Messner serves continental breakfast for a surcharge each morning at Ristorante Messner.

Will Hotel Messner allow pets to stay for free?

No, pets aren't allowed at Hotel Messner though service animals are welcome.

Are there connecting rooms at Hotel Messner?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hotel Messner?

The closest major airport to Hotel Messner is Marco Polo Airport (VCE), which is about 5.2 mi away.

Are there rooms with balconies that I can book at Hotel Messner?

No, there aren't any guestrooms with balconies at Hotel Messner.

Hotel Messner Reviews

Reviews

4.8
Rating 10 - Excellent. 28 out of 250 reviews
Rating 8 - Good. 39 out of 250 reviews
Rating 6 - Okay. 39 out of 250 reviews
Rating 4 - Poor. 39 out of 250 reviews
Rating 2 - Terrible. 105 out of 250 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fitore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

disrespectful Owner 👎, great workers 🥰✨♥️

if i would go back in that hotel it’s just because of people that worked there, they were amazing kind and very friendly, we had so much fun together, but what i didn’t like was the old lady there she was the owner she was very rude 👎 she has no respect for the costumers especially with small kids like us , also she disturbed the personal workers when they were friendly , Food very delicious Edward & Daniela and the women with blonde hair 5 stars to them 😍😍♥️♥️♥️✨✨✨
Edward ♥️
Stayed 2 nights in Aug 2025

6/10 Okay

Joseph

Not a bad dwal
Stayed 2 nights in Aug 2025

4/10 Poor

Prasad Varghese

Traveled with family
No wifi connection in the room at all
Stayed 2 nights in Aug 2025

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Canal view, walkable!

The room was quite large and accommodated all of the people in my party perfectly. There was an issue with the air conditioner and it did not stay on. It had to be constantly turned on every few hours or it would get very hot. We were on the first floor which was nice and quick to get out. We also faced the canal which was really cool. The room was a bit damp but it is an old building near water. It was easy to get around getting to the main bridge over the grand canal (about 10 minutes) or a water taxi about 10 minutes start to finish to St. Mark's Square. There is also the water ferries about five minute walk to go to further places in Venice. Great coffee shop about 3 minute walk away.
Stayed 2 nights in Aug 2025

6/10 Okay

Elizabeth

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Unfortunately there was what looked like to be mold in the bathroom and bugs flying around in the room. I don’t want to be too harsh and give it a 1 but it does need some work.
Stayed 2 nights in Aug 2025

6/10 Okay

Ruth

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beds were not the most comfortable. Also, there were ants under my kids bunk beds. Some hotel rooms were in different buildings so we had to walk out of the lobby into another building. It is very quiet but longer walking distance to historic center.
Stayed 1 night in Aug 2025

4/10 Poor

Rédjino

Stayed 2 nights in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay !

The location is amazing , you literally staying in the core of Venice , my complain is the a/c for the size of the room it does not blow enough air to keep room fresh you would have to open windows and the bad side of that is that mosquitoes will enter your room and you know the rest , bed was a bit to hard for my liking but you may find comfortable, and WiFi is not good on the room I was at at all , besides that I totally recommended.
Stayed 3 nights in Aug 2025

6/10 Okay

Francisco

Traveled with family
Liked: Cleanliness
The hotel has a very authentic and rustic feel, which added to our trip. However, some amenities were not available while we were there. For example, we stayed there during a humid storm, and our air conditioning was out most of the time. We also didn't have a working TV, or weren't able to open the windows because they looked like they were going to fall off or were screwed into the wall. We let the staff know, and they at least got our A/C working, but it took a while and made it uncomfortable to sleep that evening.
Stayed 2 nights in Jun 2025

8/10 Good

Kirstene D

Traveled with family
Liked: Cleanliness, staff & service, amenities
If on a budget, this is a great option! Very small bathrooms, limited A/C, & could be cleaner. Staff was very friendly and helpful!
Stayed 2 nights in Jul 2025

4/10 Poor

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it!

Horrible Hotel. Beware! After a horrible check-in we were directed to our “quad room with a double and two twin beds” overlooking the canal. When we arrived we noticed we were given a double bed with only a futon. The front desk agents were grumpy and unkind. They didn’t want to help at all. Alas I slept on a single futon with an 8 year old WILDLY UNCOMFORTABLE. The hotel itself is falling apart. Our door frame was held together with a strip of plastic that we could literally open the locked door with a good pull, definitely didn’t feel safe. The air conditioning is not controllable because they have taken the remotes, leaving you with whatever settings they see fit (ours was set at 23 degrees). Finally walking up the stairs there is wallpaper peeling off showing mold behind it. Save yourself a headache on your Venice adventure and do not book this hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Blanca

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was very disappointed when i got to the hotel the pictures on line are nothing like the room the have us or was disgusting. The rug and corners were moldy the toilet seat was broken. I did not stay there i went to another hotel.
Stayed 2 nights in Jul 2025

8/10 Good

MARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old place. Well located. Bit tricky to find at first. Easy walking to main sites.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chantal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel. Very well located in a calm area. Walking distance from Saint Marco Square.
Stayed 3 nights in Jun 2025

6/10 Okay

raymond

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

TROY

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE!

BEWARE!! Completely unacceptable. Sent two emails got zero responses. False advertising at its best. AC a complete joke, hose hanging out an open window, outlets that don’t work,toilets that don’t flush so disappointing.
Stayed 3 nights in Jul 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel! The restaurant in the hotel has excellent food!
Stayed 1 night in Jul 2025

2/10 Terrible

Edward

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was absolutely awful and looked nothing like the pictures. They have 2 buildings under the same hotel name, one rated 3 stars and one four. I believe the photos are all from the four star hotel. There was a pungent musty-damp smell in the room, so much so it posed a health concern. Water damage visible on the walls coming through the wallpaper. Bathroom was very dirty and had black mold on the walls. This was false advertising and we feel like we’ve been scammed.
Stayed 3 nights in Jun 2025

2/10 Terrible

ce

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Let’s put it this way, we ended up booked another hotel on the spot!
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Good Location in central venice, however after reading all the recent reports of bed bugs it did bring paranoia. Our air con was dripping some unknown liquid onto the bedframe directly below, room had a musty smell & carpet looked worn with yellow tints on the edge of the red. Despite this, I would recommend keeping bags off the floor and hanging clothes up, thankfully didnt get bitten though but the fear of bed bugs was enough to make me unsettled for the duration of the trip despite being there for such a short amount of time. The hotel itself does clean sheets every day and I did notice that the bed itself is not placed against any walls, with at least a 15 cm gap, suggesting the property are aware of said infestation and are perhaps taking some measures of prevention. There were 4 of us in total but none of us appeared to get bitten. Door lock also didnt work properly.
Stayed 2 nights in Jun 2025

4/10 Poor

Sapna

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest hotel. Bathroom very dirty, lots of ants and insects crawling around. Had to wear shoes indoors the whole time. Bed was uncomfortable, ac stayed at one temp so it got very cold at night. Shower was very dirty, drain didn’t work well.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nona

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property – a scam with zero customer service. Our AC wouldn’t turn off, and instead of fixing it, they disconnected the electricity in our room just to stop the AC from blowing. We had to choose between having power or freezing. The room was dirty, the door wouldn’t lock, and there was no responsible staff or front desk available. Do not stay at this horrible place.
Stayed 2 nights in Jun 2025

8/10 Good

Renee

Friendly and he
Stayed 2 nights in Jun 2025

2/10 Terrible

Ed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Karina

Traveled with partner
Disliked: Cleanliness, amenities
Giving this place one star is a BLESSING, I wish I could give it ZERO stars!!! The old man in the reception, is extremely rude. He does not respect guests and especially not women, he told us to “be quiet” and “shut up” multiple times when we went to complain about the A/C not working, to us and another guest. The A/C kept shutting off every single hour, they would not give us the remote, we could not sleep, we ended up leaving at 7 am because it was impossible to sleep and the heat was horrendous. The entire place was filled with water damage, dirt and mold, I was coughing the entire time I was there. Do not waste your time or money on this place.
Stayed 1 night in Jun 2025