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Hotel Canal

3.0 star property

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Photo gallery for Hotel Canal

Standard Double or Twin Room, Canal View | Minibar, in-room safe, desk, soundproofing
Exterior
Outdoor dining
Lobby
Dining

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
Sestiere Santa Croce 553, Venice, VE, 30135
  • Place, Piazzale Roma
    ‪2 min walk‬
  • Place, Grand Canal
    ‪2 min walk‬
  • Place, Port of Venice
    ‪9 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪28 min drive‬

Room options

View all photos for Standard Double or Twin Room, Canal View

Standard Double or Twin Room, Canal View | View from room

Standard Double or Twin Room, Canal View

  • Canal view
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

  • 118 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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About the neighborhood

Venice

Located in Santa Croce, Hotel Canal is within a 5-minute walk of popular attractions such as Piazzale Roma and Grand Canal. The 17 rooms at this 3-star hotel include minibars and TVs and guests can enjoy free breakfast.

What's nearby

  • Piazzale Roma - 2 min walk - 0.1 miles
  • Grand Canal - 2 min walk - 0.1 miles
  • Port of Venice - 9 min walk - 0.5 miles
  • Tronchetto Waterbus Stop - 10 min walk - 0.5 miles
  • Rialto Bridge - 14 min walk - 0.8 miles

Getting around

  • Venice Santa Lucia Station - 6 min walk
  • Venezia Tronchetto Station - 17 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪Bar Autorimessa Piazzale Roma - ‬6 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Bar Filovia - ‬3 min walk
  • ‪Bistrot S. Lucia - ‬7 min walk

About this property

Hotel Canal

Hotel Canal features free WiFi in public areas and a banquet hall. Transportation is made easy with an area shuttle for a fee. Front-desk staff can assist with securing valuables, tours or tickets, and luggage storage. This smoke-free hotel also has a vending machine.
Guests can expect to find TVs with satellite channels. Bathrooms have hair dryers and bidets. Other standard amenities include minibars, safes, and desks.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets
  • Dogs and cats only
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Canal Hotel
Canal Venice
Hotel Canal
Hotel Canal Venice
Hotel Canal Hotel
Hotel Canal Venice
Hotel Canal Hotel Venice

Frequently asked questions

Is free cancellation available at Hotel Canal?

Hotel Canal offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What can I see around Hotel Canal?

This hotel is situated in Santa Croce, just steps from Piazzale Roma and Grand Canal. You'll also find Port of Venice and Tronchetto Waterbus Stop less than a mile away.

Will I be able to park at Hotel Canal?

No, there isn't parking available at the hotel.

Does Hotel Canal have a casino at the property?

No, Hotel Canal doesn't have a casino.

Is there an indoor pool at Hotel Canal?

No, there is no indoor pool at this hotel.

Is Hotel Canal a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and free breakfast.

Does Hotel Canal have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Canal feature a restaurant that includes a breakfast menu?

Hotel Canal offers free continental breakfast each morning though there is no restaurant.

Does Hotel Canal allow pets to stay free of charge?

Although cats and dogs can't stay for free, they are welcome at Hotel Canal.

Does Hotel Canal have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Canal?

The closest major airport to Hotel Canal is Marco Polo Airport (VCE), which is 8.4 mi away (19 minutes by car). Another top airport is Treviso Airport (TSF), which is located 25.4 mi away (40-minute drive).

Are there rooms with balconies that I can book at Hotel Canal?

No, you won't find guestrooms with balconies at Hotel Canal.

Hotel Canal Reviews

Reviews

6.6
Rating 10 - Excellent. 150 out of 1001 reviews
Rating 8 - Good. 342 out of 1001 reviews
Rating 6 - Okay. 265 out of 1001 reviews
Rating 4 - Poor. 135 out of 1001 reviews
Rating 2 - Terrible. 109 out of 1001 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Tammy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel misrepresented itself. You think you are booking Hotel Canal as shown online and when you check in they hand you a key and ask you to walk around to the side of the building to Hotel Walter which is a dump. They give you a code to a main door which doesn’t actually lock. There are no staff onsite and the place is completely insecure all night. The building itself smells bad and look rundown inside. The rooms don’t even complete to the rooms at Hotel Canal. The heat had to be on or off, it did not regulate itself. So when it got to warm you had to wake up and turn it off. Then wake up freezing. The bed was hard and the TV didn’t work. There is also zero view.
Stayed 2 nights in Nov 2025

8/10 Good

Daniella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Convenient to get to
Stayed 2 nights in Jul 2025

8/10 Good

Kushal

Stayed 2 nights in Oct 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service
For an economical stay in Venice this was fine! The boats on the canal were loud all night long. Its near the hospital as well.
Stayed 1 night in Oct 2025

8/10 Good

Arun Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very near trainstation
Stayed 1 night in Oct 2025

8/10 Good

Janna

We had a corner canal view room which was like being in a fairy tale. The staff was great and helpful. We had an electrical issue while we were there but the staff was very helpful and accommodating
View from our window
Stayed 3 nights in Oct 2025

8/10 Good

Cesar

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was wonderful
Stayed 2 nights in Sep 2025

2/10 Terrible

Sandeep

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want stay next time Thanks
Stayed 2 nights in Oct 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast for italian standards, not only sweets, but also ham, cheese, fruits, vegatabeles
Stayed 2 nights in Sep 2025

8/10 Good

Ersel, Altamonte Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, delicious breakfast. Excellent view!
Stayed 2 nights in Sep 2025

8/10 Good

Peifeng

Liked: Cleanliness, staff & service
Excellent service, particularly Apple at front desk. The facility has issues (toilet did not flush, in-room safe did not work), but staff did try to fix the problems. Convenient location. Good value. Would stay again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Perla Noemi

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to the hotel and did not get a room, at first they said it’s because payment wasn’t still confirmed by the last time they checked which was same day’s morning, I told them that was not right and showed them emails with date stamp on it that it was all done before already. So they changed the story and was told then I could not get a room because it had rained inside the hotel and they had leaks and flood and I could not be given a room like that, I was sent to a different hotel to make a new reservation at today’s price on the spot and stay there because they were not able to give me a room.
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Traveled with family
Untidy
Stayed 1 night in Jul 2025

4/10 Poor

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the worst hotel from our trip. They don't seem to know what Maintenance
Stayed 2 nights in Jun 2025

2/10 Terrible

Ashok

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Only positive is close to the train station. Property is in terrible condition. Air condition doesn't work. Bathrooms are in bad condition and shower water pressure is poor. Front desk staff unhelpful, and breakfast was not good. I don't recommend staying here at all.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely little hotel with genuine feel. Room had a balcony overlooking canal which was amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to everything you need train 10 mins across the bridge eats down the road ferry 7 mins airport bus 10 water taxi 2 min yes it’s old but so is everything it’s a friendly place staff are very helpful breakfast is good good choice
Stayed 1 night in Apr 2025

2/10 Terrible

Vinod

Stayed 2 nights in Apr 2025

6/10 Okay

James

Liked: Cleanliness, staff & service

Will be amazing when done

Making improvements and have a ways to go. Will be amazing in 6 months to a year
Stayed 2 nights in Nov 2024

6/10 Okay

Julia

Liked: Cleanliness, staff & service
Having stayed at this hotel numerous times I was disappointed that we were given a room in an inferior nearby property, and we were not aware of the renovations that were taking place. After showing our displeasure we were given a room for the rest of our stay in the hotel we had booked, so everything was ok .
Stayed 4 nights in Oct 2024

10/10 Excellent

patrick

Stayed 4 nights in Oct 2024

8/10 Good

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a little old and outdated but very convenient. The breakfast is not in the hotel, you have to walk around the corner to another hotel to eat. Other than that, it was ok.
Stayed 1 night in Oct 2024

8/10 Good

Galindo

Liked: Cleanliness, staff & service
It was across from the train station
Stayed 1 night in Oct 2024

6/10 Okay

Graeme

Stayed 1 night in Aug 2024

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