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Hotel Atlantide

2.0 out of 5.0

Recent guest reviews

best location ever. room is nice, not anything special, but the location makes up for it.

Very good location , nice to stay, short walking to transporting .

Good location right by the train station. Smells of mold and feels very damp. Bathroom was clean. Ask to not be on the first floor - for safety, we kept the shutter doors closed but it makes the room stuffy and dark as night no matter what the time of day

The hotel was nice. The receptionist, Sandra, was wonderful. Very helpful and sweet. Excellent location. Really close to train station and cruise terminal, without noise. Excellent choice for people cruising from Venice. I would 100% recommend and stay here again.

Went to check in here and they actually had us at hotel Moderne but it is all the same chain. Room was at the very top of a tiny building -- the only room up there on that floor! It was fine. Definitely old but clean. For the value, we didn't mind the alleyway to get there or the steps to get up. We were disappointed by the sleep quality...the bed was terribly uncomfortable, the pillows were unbelievably worn out and thin, and the pigeons on the roof made noises all night so it sounded like they were right next to you. Probably would stay here again because it was cheap and fine for just a night, but would ask not to be in that top room.

The location is very near and easy to find from the railway station. The hotel and rooms are quite old where one can hear the people outside the room clearly. the staff is friendly. In summary for the price its an acceptable service

The room is very small and the double bed is as small as a single bed. You can barely walk in the room. There is no phone in room so any request must go to the front desk which is in another building. Really doubt how it gets 2 stars.

This has been my most horrible experience with hotel room up until now. We were cleary cheated! We booked our reservation through 'reservation website-Orb' for a night, 2 guest; Room description: Standard Room - with attached bathroom which was very important for us. When we reached Venice, we were supposed to go to a different hotel for check in. see statement below: "Calle della Misericordia, 375/A, CHECK IN TO BE MADE AT ANTICA CASA CARETTONI located in LISTA DI SPAGNA within walking distance, Venice, 30121 IT Phone: 39 041 716901" The hotel receptionist at Antica CASA told us that the hotel room that we booked is not available so they've upgraded us to a better room. They also told us that this particular room has no bathroom and we have to use a shared bathroom. We got into an argument but really had no choice because we were in Venice for a short time with no time look for a new hotel at that point. The story doesn't end here, we left the luggage there to go around the town and came back in the evening to find out that the room that they gave us was a makeshift store room!!! The picture on the website is a fake one! They gave us bunk beds and told us that this is what they offer as double beds!! The room was 6 feet wide and 20 feet deep. The AC was not functional and I couldn't turn on the fans because my head would literally touch the fans, sleeping on the upper bunk! I am so glad that we made reservations just for that night and we had to leave early in the morning. We would not recommend this hotel at all! I've a picture of the room but there isn't a place on the website where I can upload that image for you guys to see. I have no clue how can we protect ourselves when we book hotels abroad. This was the most expensive hotel in our trip and the most horrible one in my life. I request our 'reservation website' to take this listing off from their website and save people like me from trusting their listing and reserving a really bad hotel.

When we get there, it was better than what we expected. We had a wonderful trip and the location was super. The bathroom was so clean and the staff was so pleasant. I would defenetely come back again

This is located very close to the bus/train station which was nice not to have to lug your baggage all over the city. There is no elevator, but after traveling a bit thats just what to expect in Europe. Its an older place that has not been updated, but that just matched the rest of the city. For a place to sleep and take a shower its not bad, I would stay again.

The stay at the hotel was pleasant. Everything was very clean but the room was awfully small!!

Superb location - a short walk from the train station. Excellent reception when I arrived. Desk clerk spoke fluent English and gave me thorough, quality advice on how to go about touring and dining in Venice. The room was the size of a walk-in closet but clean. For my one-night stay, I was comfortable. No air conditioning but even on the 4th floor it didn't matter. The room had a fan but didn't have a window that could be opened - therefore, a little stuffy. I don't think WiFi was available, although I didn't ask. A simple but satisfying breakfast is served in the morning.

Stay for one night, to pick up a cruise, convient to find, as located colse to Pizza Roma and the cruise terminal. i took the room as it was the cheapest advaible, and only needed somewhere for a few hours. Don't expect much, but somewhere to crash. If you need comfort, pick somewhere else. My room was on 5th floor.( no elevators}ke one suitcase up, but no help to come down. I got the impression from staff, that because of demand, I should not complain about anything. good luck

Hotel is in a great location relative to train station since you don't need to take any water taxi or vaporetto, or climb up and down bridges with your luggage. Just a 5 minute walk from station to hotel. It can be a bit confusing to unaccustomed travelers since you need to check into this hotel at a different hotel. Be sure to read the info describing the hotel so you understand this prior to arrival. Hotel itself is no-frills and a bit outdated. It was clean but was not a place I would want to spend a lot of time. When in Venice though, you probably won't spend much time in your hotel anyways. Staff was friendly and helpful. Price seemed a little high for what you get, but I think it was fairly standard for Venice.

Everything was fine - perfect if you want a inexpensive room just to crash in for the night. You get what you pay for, and this was fine for what we needed. It was clean, and in an exciting part of Venice.

Hotel Atlantide is a two star hotel, so you know what you are walking into. What I did not expect, however, was the hotel to not honor claims it made on its own website. Part of the reason we booked the hotel was the complimentary trip to Murano Island through the hotel advertised on their website(http://www.atlantidehotel.com/services/). When we checked in we were informed that was a mistake, and the hotel didn't actually offer the trip. When we expressed dissatisfaction The receptionist asked me to speak to his manager the following day to see if something could be arranged. When I spoke to the manager I was given two stories. Initially they told me what they offered was a "complimentary opportunity" to pay 20 Euro to go to the Island, but only if you intend to buy something. Then halfway through the conversation, the story changed and I was told that the website I was looking at (which still promotes the trip) was not actually their website despite having their name all over it. The end result is management would not honor their advertisement which soured our time in Venice. We were told that we should pursue the company who developed the website for them if we want to be reimbursed for our trip, which is ridiculous. The total cost for us to get to Murano on our own was 13 Euro, plus 10 Euro to tour a glass blowing factory. A simple reimbursement of such a small amount would have gone a long way to facilitate a better customer experience. In the end, it wasn't the money that was an issue, but the false advertising on their website and managements refusal to acknowledge the error and make amends. Beware what you read about them before booking.

staff was very helpful and friendly

Calle Della Misericordia 375/A Venice VE

Hotel highlights

  • Walking distance to St. Mary of the Friars and Ca' d'Oro
  • Free WiFi in public areas
  • Concierge services

Hotel Atlantide places you in Cannaregio, within a leisurely stroll of popular sights such as St. Mary of the Friars and Ca' d'Oro. This 22-room hotel welcomes guests with conveniences like concierge services, express check-in, and express check-out. It's in central Venice and also close to Rialto Bridge and St. Mark's Basilica.


Dining

For your convenience, a continental breakfast is served for a fee from 7 AM to 9:30 AM.


Rooms

Hotel Atlantide's 22 rooms provide safes, phones, and desks. TVs come with cable channels. Hair dryers are also available.


Property features

Guests of Hotel Atlantide enjoy free WiFi in public areas, express check-in, and express check-out. Staff members are on hand to provide concierge services and luggage storage. This hotel also has a garden.

Room options

Classic Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Triple Room

Full 1 | Sleeps 4

Economy Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Double Room 1 semi-double bed

TwinXL 1 | Sleeps 2

Guest reviews for Hotel Atlantide

Couples (11) Family (2) Friends (2) Other (2)
5

fantastic location

Couples

best location ever. room is nice, not anything special, but the location makes up for it.

By on Feb 10, 2015

3

good location

Families

Very good location , nice to stay, short walking to transporting .

By on Sep 7, 2014

2

damp and smells of mold, but good location

Couples

Good location right by the train station. Smells of mold and feels very damp. Bathroom was clean. Ask to not be on the first floor - for safety, we kept the shutter doors closed but it makes the room stuffy and dark as night no matter what the time of day

By on Aug 2, 2014

5

happy hotel

Couples

The hotel was nice. The receptionist, Sandra, was wonderful. Very helpful and sweet. Excellent location. Really close to train station and cruise terminal, without noise. Excellent choice for people cruising from Venice. I would 100% recommend and stay here again.

By on Jul 8, 2014

3

atlantide...moderne...?

Couples

Went to check in here and they actually had us at hotel Moderne but it is all the same chain. Room was at the very top of a tiny building -- the only room up there on that floor! It was fine. Definitely old but clean. For the value, we didn't mind the alleyway to get there or the steps to get up. We were disappointed by the sleep quality...the bed was terribly uncomfortable, the pillows were unbelievably worn out and thin, and the pigeons on the roof made noises all night so it sounded like they were right next to you. Probably would stay here again because it was cheap and fine for just a night, but would ask not to be in that top room.

By on Jun 22, 2014

3

good location, old hotel

Couples

The location is very near and easy to find from the railway station. The hotel and rooms are quite old where one can hear the people outside the room clearly. the staff is friendly. In summary for the price its an acceptable service

By on Jun 20, 2014

2

small bed, no wifi

Couples

The room is very small and the double bed is as small as a single bed. You can barely walk in the room. There is no phone in room so any request must go to the front desk which is in another building. Really doubt how it gets 2 stars.

By on May 21, 2014

1

do not reserve this hotel! horrible experience!

Couples

This has been my most horrible experience with hotel room up until now. We were cleary cheated! We booked our reservation through 'reservation website-Orb' for a night, 2 guest; Room description: Standard Room - with attached bathroom which was very important for us. When we reached Venice, we were supposed to go to a different hotel for check in. see statement below: "Calle della Misericordia, 375/A, CHECK IN TO BE MADE AT ANTICA CASA CARETTONI located in LISTA DI SPAGNA within walking distance, Venice, 30121 IT Phone: 39 041 716901" The hotel receptionist at Antica CASA told us that the hotel room that we booked is not available so they've upgraded us to a better room. They also told us that this particular room has no bathroom and we have to use a shared bathroom. We got into an argument but really had no choice because we were in Venice for a short time with no time look for a new hotel at that point. The story doesn't end here, we left the luggage there to go around the town and came back in the evening to find out that the room that they gave us was a makeshift store room!!! The picture on the website is a fake one! They gave us bunk beds and told us that this is what they offer as double beds!! The room was 6 feet wide and 20 feet deep. The AC was not functional and I couldn't turn on the fans because my head would literally touch the fans, sleeping on the upper bunk! I am so glad that we made reservations just for that night and we had to leave early in the morning. We would not recommend this hotel at all! I've a picture of the room but there isn't a place on the website where I can upload that image for you guys to see. I have no clue how can we protect ourselves when we book hotels abroad. This was the most expensive hotel in our trip and the most horrible one in my life. I request our 'reservation website' to take this listing off from their website and save people like me from trusting their listing and reserving a really bad hotel.

By on May 14, 2014

5

get away

Families

When we get there, it was better than what we expected. We had a wonderful trip and the location was super. The bathroom was so clean and the staff was so pleasant. I would defenetely come back again

By on Apr 25, 2014

3

not bad for one night

GetawayWithFriends

This is located very close to the bus/train station which was nice not to have to lug your baggage all over the city. There is no elevator, but after traveling a bit thats just what to expect in Europe. Its an older place that has not been updated, but that just matched the rest of the city. For a place to sleep and take a shower its not bad, I would stay again.

By on Oct 23, 2012