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Recent guest reviews

The hot tub was not operating, which was disappointing for a spring day in May in Vancouver.

Location to Rogers arena. Everything was great from the valet when arrived, the guys that brought the luggage to our room and the guy that checked us in were all very helpful and courteous. The only issue we had was the restaurant bar in the lobby. We stood there in dress attire and the servers ignored us. When we flagged down the guy in charge he asked if we had a reservation, when we said no he made ughh sound and said he would clean us off the smallest table he had even though the place was not full. I told him don’t bother and we turned around and walked out. The hotel itself and the hotel staff were great. The view was good, and the location only a few blocks from the arena can’t be beat. I would definitely recommend this hotel.

For a Westin Grand, I was expecting a higher end hotel compared to all the Westin's I have stayed in. I feel there should be an effort to restore the facilities.

Convenient location in the heart of Vancouver with easy access to any number of places to visit. Plenty of restaurants within walking distance. The salt water pool is great for all including little kids. Everyone on staff we encountered were so friendly and helpful. Highly recommend staying here!

Nice hotel in a good location. Close to shopping, restaurants, sporting events and aquabus stop. Valet service is expensive, and they are not at all that helpful. Elevator wait time is very long, be prepared to wait a while if you're on an upper floor. Pool and fitness are is nice.

The staff was so friendly and helpful! We got off our cruise ship around 9 in the morning fully expecting to not be able to check into the hotel for several hours. The front desk staff was able to get us into a room right away. Everyone from the front desk staff to the vallet staff was so friendly. Multiple people gave us tips on where to go to eat and things to do

All was great except some construction going on to the hotel.

Hotel lobby was under construction and there were some makeshift facilities downstairs, but our room was great. We were upgraded to a 27th floor city view which was just gorgeous. Staff was very personable and helpful.

The hotel is undergoing some renovations, but the staff went out of their way to make the stay comfortable. Our room was a large suite, and while some of the furnishings might have been a little outdated, it was all very clean and convenient. The bed and the temperature control were particularly good, and those are things that matter to me. It is a bit of a walk to the convention center, but close to shopping and restaurants and to areas such as Yaletown and Gastown. The people at the front desk made excellent recommendations and helped get reservations.

The location is super convenient, two Starbucks in one block, walking distance to restaurants and shops, and it is safe to walk around at night too. They gave us the premium room which is a newly renovated room on the top level of the building, nice view of the city and the harbor, room is big, modern, and clean. The hotel charges you for domestic phone calls, which I personally find unreasonable for international travelers, especially when my phone calls are not even made through. The hotel is green, which means they only have body wash, shampoo, conditioner, body lotion, and mouth wash on the bathroom counter unless you ask for more. The bathtub and shower appliance aren't the best, what's the point of adjusting the water pressure when it's not strong enough to begin with? Also the tube is too high, it feels like I'm gonna hit my leg every time I step out.

The Westin Grand Hotel is within walking distance of many, if not all, of the districts of Vancouver. The hotel staff were helpful and nice. The room was spacious and the bed was comfortable. When we return, or when friends book a trip to Vancouver, we will be at the Westin Grand Hotel.

We had so much fun here. The layout of the hotel room was great--as was the little kitchenette, even though we didn't really use it. We used the outdoor, heated pool and hot tub every day. And the hotel was very close to Rogers Arena, which is where we went to a hockey game. I would definitely rebook here.

The hotel is very nice. The staff was excellent. Room service was timely and the good was very good. My only complaints are there were few in room snack options, and limited in room movies to rent. Other than that, everything else was wonderful!

The best choice based on value for your money, if you want to be downtown and not overpay, make sure you check this hotel.

Our Stay was pleasant and comfortable. Central location allowed us to explore the city on foot. Easy access to sky train. We would have prefered to be on a higher floor but our request was not attended to...some minor housekeeping details, replacing sugar, cleaning bar sink area, changing sheets (only once for a five night stay) Also weak internet service.

The hotel staff was really friendly, and the location of the hotel is great! Good downtown location you can walk to mostly everything, shopping, dinning, and fun night life!

We walked around the downtown area, went to the botanical gardens, shopped and had some wonderful food. The only negative is that we feel we were overcharged by the cab driver when he drove us to the port for our cruise. He never turned the meter on and we didn't notice until we were just about at the port.

433 Robson St Vancouver BC

Hotel highlights

  • Walking distance to Granville Street and Orpheum Theater
  • Free WiFi in public areas
  • Onsite dining
  • 2 outdoor pools

Located in Downtown Vancouver, The Westin Grand, Vancouver is within a 5-minute walk of popular attractions such as Granville Street and Orpheum Theater. This 206-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour health club.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 206 rooms have an array of amenities, including iPod docks, minibars, and coffee makers. 49-inch LED TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include free local calls, laptop-compatible safes, and ironing boards.


Property features

Renovated in 2017, The Westin Grand, Vancouver offers 2 outdoor pools, a 24-hour health club, and a spa tub. Valet parking is available for CAD 39 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and a 24-hour business center.

Room options

Suite, 1 Queen Bed with Sofa bed

1 Queen Bed | Sleeps 4

Executive Suite, 1 King Bed with Sofa bed, Balcony, Corner

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, City View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for The Westin Grand, Vancouver

Everyone (12) Couples (11) Business (2) Family (4) Friends (4)
4
Family

The hot tub was not operating, which was disappointing for a spring day in May in Vancouver.

By on May 22, 2019

5
Everyone

By on May 5, 2019

5
Family

Location to Rogers arena. Everything was great from the valet when arrived, the guys that brought the luggage to our room and the guy that checked us in were all very helpful and courteous. The only issue we had was the restaurant bar in the lobby. We stood there in dress attire and the servers ignored us. When we flagged down the guy in charge he asked if we had a reservation, when we said no he made ughh sound and said he would clean us off the smallest table he had even though the place was not full. I told him don’t bother and we turned around and walked out. The hotel itself and the hotel staff were great. The view was good, and the location only a few blocks from the arena can’t be beat. I would definitely recommend this hotel.

By , from West Richland on Apr 8, 2019

5
Everyone

By on Apr 1, 2019

4
Everyone

By on Nov 13, 2018

3
Everyone

For a Westin Grand, I was expecting a higher end hotel compared to all the Westin's I have stayed in. I feel there should be an effort to restore the facilities.

By on Sep 4, 2018

5
Everyone

Convenient location in the heart of Vancouver with easy access to any number of places to visit. Plenty of restaurants within walking distance. The salt water pool is great for all including little kids. Everyone on staff we encountered were so friendly and helpful. Highly recommend staying here!

By on Jul 13, 2018

4

nice hotel, good location

Everyone

Nice hotel in a good location. Close to shopping, restaurants, sporting events and aquabus stop. Valet service is expensive, and they are not at all that helpful. Elevator wait time is very long, be prepared to wait a while if you're on an upper floor. Pool and fitness are is nice.

By , from tacoma, wa on Aug 24, 2017

5
Everyone

The staff was so friendly and helpful! We got off our cruise ship around 9 in the morning fully expecting to not be able to check into the hotel for several hours. The front desk staff was able to get us into a room right away. Everyone from the front desk staff to the vallet staff was so friendly. Multiple people gave us tips on where to go to eat and things to do

By on Jun 25, 2017

5

close to everything

Everyone

All was great except some construction going on to the hotel.

By on Apr 3, 2017

The Westin Grand, Vancouver

433 Robson St, Vancouver, BC V6B 6L9
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