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The Fairmont Hotel Vancouver

4.0 out of 5.0

Recent guest reviews

This is my third time staying here and each time it just gets better. The rooms that we have stayed in are spacious, clean and elegant. The hotel is close to all of the concerts we have attended and our favorite restaurant "Gotham". If you like to walk along the ocean, like I LOVE to do, you have a easy walk to that as well. My boyfriend and I love our time here and the Fairmont is a place we hate to leave when it's over.

Our first night the thermostat wasn't working properly so the room was very stuffy. There was a big difference from the air in the hallway and the air in our room. The hotel compensated us and did provide us a fan that night. They fixed the problem the next day. I was very satisfied with my stay and would definitely visit again. Having to pay $14/day for internet or $25/day for premium internet is lame but they refunded us.

The rooms had aging furniture and infrastructure, needs some serious renovation. The building is historic however once inside there isn't much to celebrate.

The location was great as you are in the center of everything. The staff was very helpful and knowledgeable about restaurants to go to and things to do!

What a lovely place. Staff was extremely nice from door man to front office to housekeeping. The bed was super comfortable and the room spacious.

We were hoping to use the pool and spa. It was not mentioned in the Orbitz site that the pool was out of commission. Very disappointing. Good central location but you are literally part of a high end couture shopping mall. Not a cosy or relaxing site. No lounge/reading areas other than the bar/dining area. We will not go to that Fairmount location again.

We were thrilled with the service , the staff and the facilities. We enjoyed our corner room on the 11th floor and appreciated the attention our room was given each day. The staff was very responsive, cordial and friendly at all times.

The hotel was in the heart of everything! Restaurants, shopping and close walking distance to other parts of Vancouver!!

Staff was friendly and helpful, concierge had great recommendations. Hotel location was perfectly central to all that we had planned to see and do in Vancouver

Great hotel, friendly staff and beautiful city. Close to shopping, walking distance to dining.

A great stay in our home of Vancouver right on Robson street.LOts of great food near by dont miss Thomas Haas chocolate shop and Granville Island. Chinatown is close and has great street food.

This hotel was in a great location for us. The staff was exceptionally helpful and timely in response to our needs. The route into the hotel upon arrival was not obvious with all the construction going on. Clear signage would be helpful. We toured the waterfront, park and art museum and ate out. This was a quick mini-vacation well worth the effort to get there. Thank you!

Overall this hotel, even though it is historic, it is a very nice place to stay. Very central to all attrictions, but the hotel needs an uplift which they are currently doing. Overall it was a nice stay.

True old canadiana style decor - walking distance to everything

We had a great time at the Fairmont Vancouver. The location is superb, the staff are incredibly helpful, and I would highly recommend it to someone who is willing to splurge a bit to stay at this top notch accommodation. P.S. The best concierges in the business!

The hotel is a beauty! A must see for the grand architecture and the joy of canine concierges. 9th floor (Fairmont Gold) offers a private, homey experience, well worth the price. Pool was a disappointment, as the cold temperature made it difficult to enjoy a daily swim.

Excellent, except for being ill-informed about trolly choices.

Our room (11th flr) was huge, and very comfortable! Two queen beds fit easily into the space. The staff were outstanding in their support. The hotel is very centrally (and conveniently) located to shuttles to all the major attractions. We'd happily stay there again.

Top rate. No issues at all. Close to amenities. Would stay again.

The check-inn went smoothly and the lady was pleasant and very professional. The waiting staff at breakfast was not up to par. The danishes are the highlight of breakfast!

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Fairmont)

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking (Fairmont Room)

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (Fairmont Gold)

King 1 | Sleeps 2

Guest reviews for The Fairmont Hotel Vancouver

Everyone (8) Business (9) Couples (19) Family (10) Friends (2) Other (1)
5

class, elegant and total comfort

Couples

This is my third time staying here and each time it just gets better. The rooms that we have stayed in are spacious, clean and elegant. The hotel is close to all of the concerts we have attended and our favorite restaurant "Gotham". If you like to walk along the ocean, like I LOVE to do, you have a easy walk to that as well. My boyfriend and I love our time here and the Fairmont is a place we hate to leave when it's over.

By on Oct 30, 2017

5

nice hotel. stuffy warm room.

Everyone

Our first night the thermostat wasn't working properly so the room was very stuffy. There was a big difference from the air in the hallway and the air in our room. The hotel compensated us and did provide us a fan that night. They fixed the problem the next day. I was very satisfied with my stay and would definitely visit again. Having to pay $14/day for internet or $25/day for premium internet is lame but they refunded us.

By , from Memphis on Aug 19, 2017

Review comment responded on Aug 28, 2017

Dear Kevin Combs, Thank you for staying with Fairmont Hotel Vancouver and for taking the time to review your stay. Please allow me to express my sincere apologies for the room temperature on the first night of your stay, and I am so pleased that we were able to correct the situation for you. I hope that we will have the pleasure of welcoming you back soon. Warmest regards, Michael Pye General Manager Fairmont Hotel Vancouver

3

ok experience at a premier hotel.

Everyone

The rooms had aging furniture and infrastructure, needs some serious renovation. The building is historic however once inside there isn't much to celebrate.

By , from richmond va on Aug 18, 2017

Review comment responded on Aug 28, 2017

Dear raka, Thank you for staying with Fairmont Hotel Vancouver and for taking the time to review your stay. I am pleased to share with you that we are in the process of rejuvenating all of our guest rooms to refresh the timeless luxury of our 'Castle in the City'. I hope that we will have the opportunity to welcome you back, and improve upon your most recent experiences with us. Warmest regards, Michael Pye General Manager Fairmont Hotel Vancouver

5

great location and very helpful staff

Everyone

The location was great as you are in the center of everything. The staff was very helpful and knowledgeable about restaurants to go to and things to do!

By , from Ohio on May 31, 2017

5

lovely room right downtown!

Everyone

What a lovely place. Staff was extremely nice from door man to front office to housekeeping. The bed was super comfortable and the room spacious.

By on May 8, 2017

3
Everyone

We were hoping to use the pool and spa. It was not mentioned in the Orbitz site that the pool was out of commission. Very disappointing. Good central location but you are literally part of a high end couture shopping mall. Not a cosy or relaxing site. No lounge/reading areas other than the bar/dining area. We will not go to that Fairmount location again.

By on Apr 26, 2017

5

the fabulous fairmont hotel.

Everyone

We were thrilled with the service , the staff and the facilities. We enjoyed our corner room on the 11th floor and appreciated the attention our room was given each day. The staff was very responsive, cordial and friendly at all times.

By , from San Antonio, Tx on Aug 20, 2016

5

accessible to everything!

Everyone

The hotel was in the heart of everything! Restaurants, shopping and close walking distance to other parts of Vancouver!!

By , from San Pedro, CA on Aug 6, 2016

4

nice hotel within walking distance to everything

Everyone

Staff was friendly and helpful, concierge had great recommendations. Hotel location was perfectly central to all that we had planned to see and do in Vancouver

By , from Ridgefield, CT on Jul 24, 2016

5

great hotel, location

Families

Great hotel, friendly staff and beautiful city. Close to shopping, walking distance to dining.

By on Jan 15, 2015