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Pacific Inn Resort & Conference Centre

2.5 out of 5.0

Recent guest reviews

Rooms are very dark, lighting is awful , carpets worn out and dirty , curtains all had holes , beds are very low and uncomfortable , bathroom tub very slippery and very small.Furnture was worn out and dirty .

Hotel location is quite and nice! Pool is great for the kids. The gym had a lot of equipment, which I loved! Very rare to find better equipped gyms at hotels. Sauna awesome. The hours for the gym were not great , however I am a big workout person, if working out is not your thing, that may not bother you. Staff was Ok, not rude, but not great. Very matter of fact. Other than that stay was pleasant.

The rooms were clean, it's an older hotel, so don't expect fancy. The free breakfast was great, just make sure you get down there before 9:00am!

Good spot for those who are going towards the border. The hotel has nice rooms, and a tropical style pool in the middle. Also very good value for the money.

First the air conditioning didn't work and when you ask for help they never showed and I had to figure it out myself. When we ordered towels twice from room service they hung up and the towels never showed up. Second with the exception of Cindy at the front desk, the staff was not pleasant. The older man at the desk had no personality and was in no way helpful. If I thought I could get a refund I would ask for one. Also, the hot tub was in no way close to being hot.

I selected one of the least expensive hotels outside Vancouver and unfortunately it showed. Located directly off the highway totally away from the rest of the town. Our room was directly off the highway too! Loud, continuous highway noise all night. Bait and switch on the photos to what you get in person. Our room was equivalent to a 1980's motel room including the multi-patterned bedspread. Upon checking out and letting the cleark know about the room noise, she apologized and looked surprised that someone put us in a 'traditional' room. Not sure what we missed out on with their other rooms, but we're not going to go back to find out.

If you're looking for a quiet place with good room service; this may not be your 1st choice. it was pretty noisy; from traffic, people in hall talking loudly on cell phones and people just hanging out. Reception staff was a bit unfriendly, felt like I was imposing on their time by checking in. I had to physically go downstairs to order my room service because I couldn't get anyone via phone. When my meal came, it was cold. I ordered a steak (medium well), it came practically raw. But here's the fun part -they gave me a plastic fork in which to eat my raw steak (don't know if anyone's ever tried to eat a steak w/plastic - no easy feat). Oh, if on business and need adequate lighting for grooming - you might be very disappointed. Lighting in vanity area was just above the flicker of a candle (actually a few candles would have done a better job). If you're looking for a lively place to stay and don't plan to order room service, then this might be okay place to stay.

Enjoyable Stay...but.....on website it indicated 2 restaurants, one of the 2 was under reno's tho! They should have indicated this on website. Good Service, Pantry food was surprisinly really good, no complaints on food quality for dinner and breakfast. Had atrium room overlooking pool. If you have kids, they music from banquet rooms was very loud until 1am.

Most of the rooms overlook the pool, which tends to be noisy well past 10pm. Hotel staff closed the pool, but guests stayed in common area talking and the noise echoes into the rooms. The doors do not fit close to the carpet which doesn't help.

Nice, quiet, They have two restaurants, Very high speed internet, near of White Rock beach. Friendly staff.

convenient location, great staff

This big pink hotel is just lovely, our room was quiet, and plenty big. The pool area is beautiful and quite an oasis. The check in staff were really friendly and helpful. A very nice experience!

1160 King George Hwy Surrey BC

Pacific Inn Resort & Conference Centre is located within a few miles (5 km) of White Rock Pier and White Rock Beach. This 150-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi. Also nearby are Peace Arch State Park and Morgan Creek Golf Course.


Dining

Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

All of Pacific Inn Resort & Conference Centre's 150 recently renovated rooms provide iPod docks, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch plasma TVs with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Pacific Inn Resort & Conference Centre features an indoor pool, a children's pool, and a health club. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this family-friendly hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Deluxe Room, 2 Queen Beds (Bed and Breakfast)

Queen 2 | Sleeps 5

Room, 2 Queen Beds (Pet Friendly)

Queen 2 | Sleeps 4

Guest reviews for Pacific Inn Resort & Conference Centre

Everyone (3) Business (3) Couples (2) Family (3) Other (1)
1

very dated , this hotel needs a redo .

Everyone

Rooms are very dark, lighting is awful , carpets worn out and dirty , curtains all had holes , beds are very low and uncomfortable , bathroom tub very slippery and very small.Furnture was worn out and dirty .

By on Apr 24, 2017

3
Everyone

Hotel location is quite and nice! Pool is great for the kids. The gym had a lot of equipment, which I loved! Very rare to find better equipped gyms at hotels. Sauna awesome. The hours for the gym were not great , however I am a big workout person, if working out is not your thing, that may not bother you. Staff was Ok, not rude, but not great. Very matter of fact. Other than that stay was pleasant.

By , from california on Sep 13, 2016

4
Everyone

The rooms were clean, it's an older hotel, so don't expect fancy. The free breakfast was great, just make sure you get down there before 9:00am!

By on Sep 3, 2016

3

border stop

BusinessTravelers

Good spot for those who are going towards the border. The hotel has nice rooms, and a tropical style pool in the middle. Also very good value for the money.

By on Jul 23, 2015

1

horrible

Families

First the air conditioning didn't work and when you ask for help they never showed and I had to figure it out myself. When we ordered towels twice from room service they hung up and the towels never showed up. Second with the exception of Cindy at the front desk, the staff was not pleasant. The older man at the desk had no personality and was in no way helpful. If I thought I could get a refund I would ask for one. Also, the hot tub was in no way close to being hot.

By on Jul 8, 2013

1

you get what you pay for...

Families

I selected one of the least expensive hotels outside Vancouver and unfortunately it showed. Located directly off the highway totally away from the rest of the town. Our room was directly off the highway too! Loud, continuous highway noise all night. Bait and switch on the photos to what you get in person. Our room was equivalent to a 1980's motel room including the multi-patterned bedspread. Upon checking out and letting the cleark know about the room noise, she apologized and looked surprised that someone put us in a 'traditional' room. Not sure what we missed out on with their other rooms, but we're not going to go back to find out.

By on Jun 2, 2012

3

a bit noisy

Singles

If you're looking for a quiet place with good room service; this may not be your 1st choice. it was pretty noisy; from traffic, people in hall talking loudly on cell phones and people just hanging out. Reception staff was a bit unfriendly, felt like I was imposing on their time by checking in. I had to physically go downstairs to order my room service because I couldn't get anyone via phone. When my meal came, it was cold. I ordered a steak (medium well), it came practically raw. But here's the fun part -they gave me a plastic fork in which to eat my raw steak (don't know if anyone's ever tried to eat a steak w/plastic - no easy feat). Oh, if on business and need adequate lighting for grooming - you might be very disappointed. Lighting in vanity area was just above the flicker of a candle (actually a few candles would have done a better job). If you're looking for a lively place to stay and don't plan to order room service, then this might be okay place to stay.

By on Jun 14, 2011

3

3.5 star stay, good service, good food

Couples

Enjoyable Stay...but.....on website it indicated 2 restaurants, one of the 2 was under reno's tho! They should have indicated this on website. Good Service, Pantry food was surprisinly really good, no complaints on food quality for dinner and breakfast. Had atrium room overlooking pool. If you have kids, they music from banquet rooms was very loud until 1am.

By on Dec 7, 2010

1

not as nice as you think

BusinessTravelers

Most of the rooms overlook the pool, which tends to be noisy well past 10pm. Hotel staff closed the pool, but guests stayed in common area talking and the noise echoes into the rooms. The doors do not fit close to the carpet which doesn't help.

By on Aug 5, 2010

4

good choice!

BusinessTravelers

Nice, quiet, They have two restaurants, Very high speed internet, near of White Rock beach. Friendly staff.

By on Jul 27, 2010