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Fairmont Pacific Rim

5.0 out of 5.0

Recent guest reviews

For the price one would expect outstanding service but our room was not serviced in a timely fashion even after us giving them our schedule for the day. Also, we gave them a room deposit then they charged an estimated fee plus extras during our stay and then they charged us our actual expenses so our account was charged 3x the actual amount and they told us it would be 5 days before the estimated charges would be credited.

The customer service and the extra unexpected touches made our stay outstanding. We would highly recommend this hotel for people who love service.

I've had the opportunity to travel and stay in hotels around the world and I must say that the Fairmont Pacific Rim is one of the best I've ever stayed in. The hotel itself is beautiful but I also appreciated the smaller details like being able to smell the amazing fragrance from outside the hotel without being over powering and the kind greeting and smile I got every single time I entered and exited the hotel. The staff at the Fairmont Pacific Rim was so caring, friendly and made sure my stay was the best experience. The room was spotless, smelled lovely and had a view of the habit from the ofuro tub that literally took my breath away. Everything about this hotel exceeded my expectations. I can't imagine staying anywhere else when I come back to Vancouver. Thank you!

From the genuinely kind staff to the room, this was one of the nicest hotels I've ever stayed at. It was a very enjoyable stay.

Beautiful hotel with amazing staff! Convenient location near shopping and restaurants

I rarely write reviews but I had to provide my feedback on this hotel and the Edgewater in Seattle. The staff is so friendly and extremely helpful. They provided us with recommendations on what to see and where to eat. We had a King bed in one of their Gold Rooms. It is extra money but would highly recommend using this if you can. We had our own concierge and lounge on the 20th floor. They provided breakfast which was always amazing. They also provided snacks in the afternoon and desserts in the evening. There is a bar and you can mix your own drinks but there is a charge for that. The location is perfect. We walked everywhere. The hotel also has bikes that you can use. I would also recommend taking advantage of the spa. Had an amazing massage. We would definitely stay at this hotel again. In fact, I would stay at any Fairmont if there was one available in the area we were visiting.

Wonderful staff, lovely views, fabulous lobby lounge! I would stay at this hotel again without any hesitation. Superb all around! Plus an excellent location!

This hotel is where all the action is.....fun place to people watch when at the bar. The staff is wonderful! Rooms have everything one would need. And the buffet breakfast is rather pricey but worth it....beautiful presentation and delicious!

My wife and I just returned from a three night stay in Vancouver. This was a perfect hotel experience. The building is great, rooms very comfortable, amenities great and the staff are the best. The customer service is fantastic from the front desk, lounge staff, concierge, housekeeper and doorman. Everyone goes out of their way to take care of you. They even got us tables at full restaurants. We loved the sushi in the lobby bar, the ride to our restaurant in their BMW 7 series and the free bikes to ride through Stanley Park.

Hotel is really nice. We found the beds to be super comfy. The staff was also accommodating.

Everything is very well we like it and enjoyed only one thing is the fruit plate for the room I think would be best to have a bigger fruit plate customer service is very good. The restaurant and breakfast time was excellent. thanks

We did not realize that it was race weekend, but staff treated use very nice and we were treated like we were the only ones staying at the hotel except that they were 100 booked. We will go back again. It was a weekend trip for my birthday. Kids loved the heated pool on the roof.

Only there a couple of nights but my perception of the hotel was that they were reading my mind... Everything I wanted or thought I wanted to make my stay perfect was right there provided for us. These guys are mind-readers - They know your pleasure even before you do!

What an absolutely elegant hotel. Clean, simple, extremely popular with a packed lounge with live music everyday. The Gold Level Lounge was likewise fantastic. One of the finest hotels I have ever stayed at!

Great location near the center of the Central Business District. Great weather makes for good walking. Fairmont maintains high standards. Nice Architectural detailing.

Great Location along the waterfront within walking distance of many shops and restaurants. Staff are super attentive and friendly. Rooms have TVs built into the bathroom mirror and remote curtains and sheers. The lounge and winebar are excellent! Would definately go back next time i'm in Vancouver.

We were there for only one night, so we wanted to make the best of it. Fairmont Pacific Rim did just that. The room was out of a design magazine. We could not have asked for better service right from when we entered the door till the moment we got back into our car. Location was terrific. We did not even need our car to enjoy a lot of sights.

Wonderful hotel with all them amenities you could want. Spacious bathroom with nice tub to soak in. Heated pool on the 6 th floor is a nice addition as well. The hotel is also very conveniently located with Canada place just across the street. There you can get on one of the many shuttles to various tourist sites. Highly recommended.

Our stay was wonderful, comfy bed, quiet, clean, beautiful presentation.

This hotel is Fabulous! Staff are a five star. We will definitely come back there on our next stay in Vancouver.

Room options

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds, City View

Queen 2 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Park View (Fairmont)

King 1 | Sleeps 4

Deluxe Room, 1 King Bed, Partial View

King 1 | Sleeps 2

Guest reviews for Fairmont Pacific Rim

Everyone (9) Couples (7) Business (5) Family (5) Other (3)
4

beautiful hotel next to the waterfront,

Business Travelers

For the price one would expect outstanding service but our room was not serviced in a timely fashion even after us giving them our schedule for the day. Also, we gave them a room deposit then they charged an estimated fee plus extras during our stay and then they charged us our actual expenses so our account was charged 3x the actual amount and they told us it would be 5 days before the estimated charges would be credited.

By on Sep 16, 2017

5

beautiful hotel near waterfront.

Couples

The customer service and the extra unexpected touches made our stay outstanding. We would highly recommend this hotel for people who love service.

By , from Seattle on Aug 22, 2017

5

perfect location for an incredible hotel!

Everyone
I'm already missing the ofuro tub!

I've had the opportunity to travel and stay in hotels around the world and I must say that the Fairmont Pacific Rim is one of the best I've ever stayed in. The hotel itself is beautiful but I also appreciated the smaller details like being able to smell the amazing fragrance from outside the hotel without being over powering and the kind greeting and smile I got every single time I entered and exited the hotel. The staff at the Fairmont Pacific Rim was so caring, friendly and made sure my stay was the best experience. The room was spotless, smelled lovely and had a view of the habit from the ofuro tub that literally took my breath away. Everything about this hotel exceeded my expectations. I can't imagine staying anywhere else when I come back to Vancouver. Thank you!

By , from San Diego, CA on Jul 11, 2017

5

one of the nicest hotels i've stayed at

Everyone

From the genuinely kind staff to the room, this was one of the nicest hotels I've ever stayed at. It was a very enjoyable stay.

By , from minneapolis, MN on Feb 11, 2017

5

amazing hotel staff!

Everyone

Beautiful hotel with amazing staff! Convenient location near shopping and restaurants

By on Feb 10, 2017

5

amazing hotel and incredible customer service

Everyone

I rarely write reviews but I had to provide my feedback on this hotel and the Edgewater in Seattle. The staff is so friendly and extremely helpful. They provided us with recommendations on what to see and where to eat. We had a King bed in one of their Gold Rooms. It is extra money but would highly recommend using this if you can. We had our own concierge and lounge on the 20th floor. They provided breakfast which was always amazing. They also provided snacks in the afternoon and desserts in the evening. There is a bar and you can mix your own drinks but there is a charge for that. The location is perfect. We walked everywhere. The hotel also has bikes that you can use. I would also recommend taking advantage of the spa. Had an amazing massage. We would definitely stay at this hotel again. In fact, I would stay at any Fairmont if there was one available in the area we were visiting.

By , from Columbus, OH on Sep 11, 2016

Review comment responded on Sep 27, 2016

Thank you for your kind compliments and feedback on your recent stay with us. We are thrilled to know you enjoyed many of our amenities and especially our Fairmont Gold Floor. We look forward to welcoming you back to Fairmont Pacific Rim on your next visit to Vancouver! Sincerely, Philip M. Barnes, General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

5

great location!

Everyone

Wonderful staff, lovely views, fabulous lobby lounge! I would stay at this hotel again without any hesitation. Superb all around! Plus an excellent location!

By , from miami on Aug 1, 2016

Review comment responded on Jan 1, 1970

Dear Guest, We are so thrilled to hear you found our staff and service to exceed your expectations as we pride ourselves in our service excellence. We hope we can welcome you again when your travels bring you back to Vancouver. Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

5

great hotel near the water

Everyone

This hotel is where all the action is.....fun place to people watch when at the bar. The staff is wonderful! Rooms have everything one would need. And the buffet breakfast is rather pricey but worth it....beautiful presentation and delicious!

By on Jul 26, 2016

Review comment responded on Jan 1, 1970

Dear Guest, Thank you for taking the time to share your experience and feedback from your recent stay. We are thrilled to hear you enjoyed our Lobby Lounge, comfortable guest rooms, buffet breakfast and customer service offered by our team here. We look forward to welcoming you back to Fairmont Pacific Rim soon! Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

5

the best

Everyone

My wife and I just returned from a three night stay in Vancouver. This was a perfect hotel experience. The building is great, rooms very comfortable, amenities great and the staff are the best. The customer service is fantastic from the front desk, lounge staff, concierge, housekeeper and doorman. Everyone goes out of their way to take care of you. They even got us tables at full restaurants. We loved the sushi in the lobby bar, the ride to our restaurant in their BMW 7 series and the free bikes to ride through Stanley Park.

By on Jul 23, 2016

Review comment responded on Jan 1, 1970

Dear Guest, We are so thrilled to hear you found our staff and service to exceed your expectations as we pride ourselves in our service excellence. We hope we can welcome you again when your travels bring you back to Vancouver. Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

5

you should stay here

Everyone

Hotel is really nice. We found the beds to be super comfy. The staff was also accommodating.

By on Jul 12, 2016

Review comment responded on Jan 1, 1970

Dear Guest, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we hope to welcome you back to Fairmont Pacific Rim soon! Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest