The night clerk was very cheerful and personable.
Kids loved the pool though it’s a bit old. It was also warm. Also had a hot hub. Customer service was above and beyond.
Located next to the mall with plenty of dining options.
We stayed in a disabled accessible room and the toilet flush was physically broken. The shower faucet was broken. The mini fridge was broken and the tv remote was broken. Otherwise the room was clean and at least the bed wasn't broken in some way.
Clean, nice hotel, will stay here again when next time we travel
Wasn’t anything fancy but it was clean and cared for.
Breakfast was really good for a hotel during covid.
Excellent place to stay. Clean. Pleasant. Relaxing.
Accessible to restaurants and amusement center for kids. Grocery stores are everywhere. Some are even walking distance.
Beds way to soft. Location is a good distance from just about everything except the mall (which seems to be
Really comfortable bed, and very quiet room. We slept great
Liked it very much...friendly, quiet, and clean. I look forward to staying again.
Close to freeway and mall. Not fancy but nice. Parking lot is a little hard to get to but it’s ok.
Nice place to stay with a convinient location. Hotel was clean and comfortable.
Located within a 5-minute walk of Vancouver Mall, Best Western Plus Vancouver Mall Dr. Hotel & Suites is within a few miles (5 km) of Peacehealth Southwest Medical Center. This hotel has 75 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free full breakfast, served each morning from 6 AM to 10 AM.
Guests can expect TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, refrigerators, and microwaves.
At Best Western Plus Vancouver Mall Dr. Hotel & Suites, guests enjoy an indoor pool, a gym, and a sauna. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a business center.
The night clerk was very cheerful and personable.
Kids loved the pool though it’s a bit old. It was also warm. Also had a hot hub. Customer service was above and beyond.
Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Located next to the mall with plenty of dining options.
We are glad you enjoyed your stay at Best Western Plus at Van Mall
We stayed in a disabled accessible room and the toilet flush was physically broken. The shower faucet was broken. The mini fridge was broken and the tv remote was broken. Otherwise the room was clean and at least the bed wasn't broken in some way.
Good afternoon, Thank you for your feedback regarding your recent stay! I do apologize for your experience and thank you for letting us know so we can get our maintenance on this matter right away! We do hope to see you again!
Clean, nice hotel, will stay here again when next time we travel
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us.
Wasn’t anything fancy but it was clean and cared for.
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us
Breakfast was really good for a hotel during covid.
Thank you for your feedback. We are glad to hear you enjoyed our breakfast. We look forward to seeing you again soon.
Thank you for your feedback. We are sorry to hear that your stay was not satisfactory. Please let us know what we can do to improve next time. We hope you will give us another chance.
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.
Excellent place to stay. Clean. Pleasant. Relaxing.
Thank you for your feedback, we are glad to hear that you enjoyed your stay with us.
Thank you. We appreciate your business and hope to see you again.