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Beds way to soft. Location is a good distance from just about everything except the mall (which seems to be
Really comfortable bed, and very quiet room. We slept great
Liked it very much...friendly, quiet, and clean. I look forward to staying again.
Close to freeway and mall. Not fancy but nice. Parking lot is a little hard to get to but it’s ok.
Nice place to stay with a convinient location. Hotel was clean and comfortable.
Was pleased overall. But, the main reason for reserving this was because it has a hot tub. Although the temp was plenty hot, there was barely any pressure from jets - this was very disappointing. Also, housekeeping did not leave enough conditioner. Only received 2 in the 9 days we stayed there. We only requested our room to be cleaned every other day. But they need to replace all toiletries. But, they did a great job of cleaning our room.
The staff is nice and the breakfast is good with a nice assortment. But I think the hotel is overpriced .its pretty basic . There were 3 of us and not enough towels . The bathroom had cracks and chucks missing out of the wall. Just little things but when the price is $ 180 a night it should have more quality details .
I had a wonderful stay at this Motel the only thing I would complain about is the bed mattress was just kind of wore out had a big dip in the middle of the mattress other than that the stay was wonderful along with the people that ran their Motel
Only problem was beds are worn out ! Everything else was great!
Christine at the front desk was excellent! Cheery, helpful and very pleasant!
Everything was good.The room was spacious and clean.
The staff was friendly and the room was very clean and comfortable.
Had great experience with my stay. Would recommend to family and friends.
Hotel is fine, but if you are using GPS to find it in the dark on a rainy evening, good luck. On the Vancouver Mall Dr. address you have to go through a gas station. And there is a median in the way. They need to change their internet address to a 4th Plain address. I'm sure many others have had the same difficulty I did. When the checkout gals asked me if there was anything they could have done to make my stay better, I said, "Yes, you can get a better internet address, I had a heck of a time finding you." They mumbled something about a gas station. And then went about their business trying not to engage my comment. I am sure my comment will go no further, even if they mention it to higher ups, so that is why I am mentioning it here so that hopefully Best Western Plus will do something to correct the issue. Other than that, a fine motel.
The room was small, walls are thin, and overall an uncomfortable stay.
I was pleasantly surprised when I tried to check in early, the staff let me know the room was not ready yet and I left to get a bite to eat to kill time. The hotel staff not even 30 minutes later gave me a call to let me know I could come back and check in. They were very accommodating to the 6 family members we had and exceptionally nice when asking for extra towels. I will definitely book this hotel again if ever in the area again.
I will never stay at this place again after the manager hung up on my brother. We made reservations through Orbit. Instead of directing us to the individuals at Orbit we needed to talk to he yelled at my brother and told him the hotel had nothing to do with online reservations and then hung up on him. WHAT?????? Some kind of customer service! NEVER STAY THERE!!!!!!
This is a nice place to stay comfortable and clean. Good breakfast
Located 0.9 mi (1.4 km) from Vancouver Mall, Best Western Plus Vancouver Mall Dr. Hotel & Suites is within a 15-minute drive of other popular attractions like Portland International Raceway. This 75-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free full breakfast, served each morning from 6 AM to 10 AM.
Best Western Plus Vancouver Mall Dr. Hotel & Suites's 75 rooms are recently renovated and provide MP3 docks, microwaves, and refrigerators. TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
At Best Western Plus Vancouver Mall Dr. Hotel & Suites, guests enjoy an indoor pool, a fitness center, and a sauna. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.