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Barceló Cappadocia

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Sauna, hot tub, steam room, Turkish bath, aromatherapy
Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe
Buffet
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Bahcelievler Mah. Nevsehir, Cad. No 17 Ortahisar Urgup, Ürgüp, Nevsehir, 50350
  • Place, Göreme National Park
    ‪1 min walk‬
  • Place, Ortahisar Castle
    ‪18 min walk‬
  • Place, Goreme Open Air Museum
    ‪8 min drive‬
  • Airport, Nevsehir (NAV-Cappadocia)
    ‪43 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Master Suite Duplex

Premium bedding, memory foam beds, minibar, in-room safe

Master Suite Duplex

  • 1292 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite Duplex With Terrace

Premium bedding, memory foam beds, minibar, in-room safe

Suite Duplex With Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (Duplex | Cave)

Premium bedding, memory foam beds, minibar, in-room safe

Suite (Duplex | Cave)

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Duplex

Premium bedding, memory foam beds, minibar, in-room safe

Suite Duplex

10.0 out of 10
Exceptional
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(11 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, Balcony

8.4 out of 10
Very good
(7 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Terrace

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite with Terrace

Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite with Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Room (Cave)

Premium bedding, memory foam beds, minibar, in-room safe

Room (Cave)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

Premium bedding, memory foam beds, minibar, in-room safe

Suite

8.0 out of 10
Very good
(1 review)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (Cave)

Premium bedding, memory foam beds, minibar, in-room safe

Suite (Cave)

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite With Terrace

Premium bedding, memory foam beds, minibar, in-room safe

Suite With Terrace

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Terrace (2A 1C)

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, Terrace (2A 1C)

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Room (Duplex | 2A 2C)

Premium bedding, memory foam beds, minibar, in-room safe

Room (Duplex | 2A 2C)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Room (Duplex | 3A 1C)

Premium bedding, memory foam beds, minibar, in-room safe

Room (Duplex | 3A 1C)

  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace

Premium bedding, memory foam beds, minibar, in-room safe

Suite, Terrace

  • 689 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace

Premium bedding, memory foam beds, minibar, in-room safe

Suite, Terrace

  • 689 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Terrace

Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, Terrace

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Duplex (Master Suite)

Premium bedding, memory foam beds, minibar, in-room safe

Duplex (Master Suite)

  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

Premium bedding, memory foam beds, minibar, in-room safe

Suite

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

Premium bedding, memory foam beds, minibar, in-room safe

Suite

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Room, Terrace (Duplex | 2A 2C)

Premium bedding, memory foam beds, minibar, in-room safe

Room, Terrace (Duplex | 2A 2C)

  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Room, Terrace (Duplex | 3A 1C)

Premium bedding, memory foam beds, minibar, in-room safe

Room, Terrace (Duplex | 3A 1C)

  • 420 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

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Ürgüp
  • Breakfast included
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9.2 out of 10, Wonderful, 32 reviews
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About the neighborhood

Ürgüp

Barceló Cappadocia places you next to Göreme National Park and within 2 miles (3 km) of other popular attractions like Goreme Open Air Museum. This 5-star hotel has 151 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Göreme National Park - 1 min walk - 0.0 miles
  • Hallacdere Monastery - 12 min walk - 0.7 miles
  • Manzara ve Kültür Park - 12 min walk - 0.7 miles
  • Ortahisar Castle - 18 min walk - 1.0 mile
  • Goreme Open Air Museum - 8 min drive - 1.4 miles

Getting around

  • Incesu Station - 42 min drive
  • Nevsehir (NAV-Cappadocia) - 43 min drive

Restaurants

  • ‪Ramada Cappadocia - ‬6 min walk
  • ‪Ocakbaşı Aydede Resturant - ‬12 min walk
  • ‪La reina - ‬16 min walk
  • ‪Dede Efendi Kaya Restaurant - ‬11 min walk
  • ‪Narin Restaurant - ‬18 min walk

About this property

Barceló Cappadocia

Guests staying at Barceló Cappadocia enjoy access to a full-service spa, a gym, and a steam room. A stay here includes free valet parking. Multilingual staff at the 24-hour front desk can assist with access to locker space, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a seasonal outdoor pool, and a gift shop.
Guests can expect free WiFi and TVs with satellite channels. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and slippers. Minibars, electric kettles, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a steam room, a fitness center, and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Cappadocia Caves Hotel
Göreme
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
8.6 out of 10, Excellent, 622 reviews
$56 nightly
The price is $63
Jun 7 - Jun 8
Total with taxes and fees
Cappadocia Caves Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free valet parking on site

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; TRY 1,200 for adults and TRY 600 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Outdoor furniture
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (83 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2024
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for TRY 710 per pet, per night
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for TRY 1500 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately TRY 1200 for adults and TRY 600 for children
  • Pet fee: TRY 710 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 23907

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 01 to September 29.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Barceló Cappadocia Hotel
Barceló Cappadocia Nevsehir
Barceló Cappadocia Hotel Nevsehir

Frequently asked questions

Is free cancellation available at Barceló Cappadocia?

Barceló Cappadocia offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Barceló Cappadocia?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Barceló Cappadocia on Jun 7, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Barceló Cappadocia?

This hotel is located in Ürgüp, just steps from Göreme National Park. You'll also find Goreme Open Air Museum and Love Valley within a short drive.

Will I be able to park at Barceló Cappadocia?

Yes, valet and self parking are offered for free at the hotel.

Is a spa located at Barceló Cappadocia?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, and aromatherapy.

Does Barceló Cappadocia have luxury amenities?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, a restaurant, and champagne service at this hotel.

Does Barceló Cappadocia include a casino?

No, Barceló Cappadocia doesn't have a casino.

Will I find an indoor pool at Barceló Cappadocia?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 01 until September 29.

Is Barceló Cappadocia a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and proposal/romance packages.

Are there hot tubs at Barceló Cappadocia?

No, but guests can enjoy a steam room at this hotel.

Does Barceló Cappadocia have a restaurant that serves breakfast?

Yes, Barceló Cappadocia serves continental breakfast each morning for a surcharge from its restaurant.

Will Barceló Cappadocia allow pets to stay for free?

Although they can't stay for free, pets are welcome at Barceló Cappadocia for a fee of TRY 710 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Barceló Cappadocia?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Barceló Cappadocia?

The closest major airport to Barceló Cappadocia is Nevsehir (NAV-Cappadocia), which is 28.7 mi away (43 minutes by car).

Can I book a room with a balcony at Barceló Cappadocia?

Yes, some guestrooms at this hotel offer either a balcony and a terrace.

Does Barceló Cappadocia have a wedding venue on site?

Take advantage of the wedding venue at Barceló Cappadocia if you plan to say "I do" during your trip.

Barceló Cappadocia Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 160 out of 208 reviews
Rating 8 - Good. 30 out of 208 reviews
Rating 6 - Okay. 14 out of 208 reviews
Rating 4 - Poor. 1 out of 208 reviews
Rating 2 - Terrible. 3 out of 208 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Golam

It was a great stay.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Donguk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are professional and the hotel design and facilities are excellent. I liked the Turkish bath, especially.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! 10/10 experience, the hotel has a beautiful indoor & outdoor pool, as well as a buffet restaurant that was delicious.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tugba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was perfect!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Shawqi

The hotel is clean and spacious .
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Orhan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent new hotel
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, amazing friendly staff, VERY spacious hotel room and bathroom, gorgeously decorated. I strongly recommend.
Outside
Indoor pool
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

UFUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

İt was amazing. Totally happy
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mangesh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very beautiful and well maintained. It’s at a drivable distance from all the key points in Goreme National Park, making it very accessible. Additionally the breakfast food is amazing, and our room was great too. Although the outdoor pool wasn’t open when we went, the indoor pool is just as beautiful and calming. You should definitely book this hotel.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Ogechukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is polite, we got an upgrade for a duplex suite. The room was clean and spacious. Breakfast had a great variety of items. Overall a good hotel.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infrastructure
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exceptional. Beautiful room, nice pool area, great amenities, very clean, staff are helpful. This hotel is new and some areas weren’t open yet, but didn’t impact our stay. Breakfast options were excellent.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

ANDYARA ANGELICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying at Barcelo Cappadocia. Great facility, clean rooms, polite receptionists, helpful staff at the pool bar. Everything was great. Gym is a bit small and quite hot. No windows or AC. Everything else was good.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Sajeeva

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel, not the best location

We stayed in the 2 story suite rooms. They were spacious and nice. The bathroom was a bit small but no major issues except for finding the light switch. The breakfast buffet was mediocre at best. Besides the freshly made eggs, there's nothing that is worth it. The service was great except at the pool where we had to go and find the waiter vs the waiter coming to us to take our order. Location was outside of Goreme and that was the biggest hurdle, nothing nearby to walk to
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

sadaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything. The only issue we had was too much chloride in the pool. Other than that the experience was wonderful and everything was up to standards.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is not good in sense of view but it is very practical as starting point for visiting Capadoccia. Parking is available, size good. Reception is efficient & flexible, superior room (2042) was good in terms of size, cleanless, but amenitiess are ruther basic. Towels, bedding are excellent. Breakfast was great untill 16th of Nov. when majority of guests left which affected breakfast veriety and spa funcionality. I eould specially point out chef during breakfast which gladly prepared excellent eggs for us the way we expected up to last day. Weak point is room house keeping which 3 days out of 9 forgott to clean our room ( sign for room cleaning is well made and visible but...). SPA personel is horendeus, terrible in every sence, far far bellow hotel standard ( up to point that 2 "girls" just being "pritty" explained that you can get 1 towel/per person/per day because they don't have towels and that is thrir policy, laughing at our face). First time in my 40+ year of travelling I was insulted this way, such arogance and attitude. Also last 3 days they swiched of finish sauna, stopped heating pool and pool was "rented" yo school kids lessonss so it was not possible to use it. Bit dissapointing.
Stayed 9 nights in Nov 2025
Verified

6/10 Okay

Maciej

Liked: Property conditions & facilities, room comfort

5-Star facility with a 3-Star Service

The hotel building has potential, but unfortunately, the service falls short. Cleanliness was acceptable (4/5), although some of the pool sunbeds were dirty and had not been cleaned during our 4-day stay. The staff is friendly and tries to help, but only a few speak English, which makes communication challenging. We stayed in one of the largest suites (Duplex with Terrace), but were disappointed to find a cigarette burn on the sofa, a torn and dirty curtain, a damaged bedsheet, stains on the carpet, and bird poo and feathers on the terrace. This is not what you expect when booking one of the top rooms in a 5-star hotel. The overall atmosphere felt odd. The management approach appears to be more focused on cost-saving than on delivering a high-quality guest experience. Food quality varied – breakfasts were noticeably better than dinners. During dinner, no drinks were provided, except for plain mineral water, which was poured from plastic bottles by the waiters (if they noticed you). Drink prices were overpriced, with no quality to justify the cost. Overall, if you expect a true 5-star experience, this hotel will disappoint. But if you lower your expectations to a 3-star level, you might still enjoy your stay.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Enes

Liked: Cleanliness, staff & service, amenities
Kış sezonunda ve ramazana denk gittiğimiz için otel oldukça sakindi. Personel güler yüzlüydü ve odalar temizdi, minibar dolabı boştu. Kahvaltı açık büfe değil serpme kahvaltıydı, pool barda verilen kahvaltıda içeride bir serçe vardı. Kahvaltı yaptığımız yerde neden kuş uçuyor diye sorunca birkaç aydır burada çıkartamadık denmesini hijyenik bulmadık. Yine de bütün deneyimimizi düşünürsek bu oteli tekrar tercih ederiz.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

oguzhan

Liked: Cleanliness, staff & service, amenities
Oda temizdi, Personel güler yüzlü ve nazik
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Merve

Liked: Cleanliness, staff & service
Otel mimari acidan biraz kotlu tasarlanmis yani otel yol tarafindan 1 kat yukarida , arka taraftan ise 2 kat asagida kaliyor o yuzden oda seceneklerinizi havuz manzarali secerseniz yandan aldiginiza gore o kot farkindan dolayi balkona ciktiginizda kocaman duvarlari seyretmemiş olursunuz.Hazirda bulunan setuplar biraz daha cesitli olabilir ama isterseniz temin ediliyor. Ayrica odalar yerden ve tepeden isitmali oldugundan epey sicak fakat kapilardan izolasyon kaynakli soguk alabiliyor. Yemekler ise sezondan dolayi biraz cesit olarak azdi fakat yeterliydi ama et balik yada tavuk cesitleri cidden lezzetsiz ve bazen sert ve soguk idi. Haricinde tatlilar mezeler fena degildi meyve cesitleri cok azdi. Eksilerden devam edecek olursak otel yatak kapasitesine gore ic alanda yeterli donlenme alanlarina sahip degil. Kis sezonunda insanlar yemek sonrasi otelin icinde oturamadan volta atmak zorunda kaliyor. Cocuklar icin de hicbir oyun alani ws olmadigindan sadece disarida gezip otelde yemek ve yatmak harici gelecekseniz mantikli olabilir. Bir diger eksisi ise otelin spa hamam kisminin ozel isletmeden dolayi kaynaklanan parali bone ve ilk defa bir otelde karsilastigim parali jakuzi oldu. Havuza girebiliyorsunuz fakat dibindeki jakuzi parali bu cidden garip. Ayrica spa kismindaki su ortam sicakligi yeterli degil keza ayni durum hamam sauna ve buhar odasi icin de gecerli. Boyle bir isletmeye yakismayan bir spa hizmeti sunuluyor.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rabia

Otel çok temizdi , çalışanlar ilgiliydi.
Stayed 2 nights in Jan 2026