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Hotel Italia Altstadthaus

3.0 out of 5.0

Recent guest reviews

We arrived at the information center and the proprietor was there and told us he had the hotel, four stars. We agreed and went to check-in however reception said they only had room in his 3-star Hotel down the street. Same price. The room was disappointing smelled damp still 90 euros when we checked out. I would not recommend

There is the "Alstadthaus", this one, and the "Renaissancehaus" close by owned and run by the same people. While the rooms in the Aldstadthaus are OK the place feels like an annexe to the main hotel where reception and breakfast are. There is no staff and no facilities other than the rooms here. In fact in feels a little like an Airbnb location. The Alstadthaus does not have a lift and has 2 rooms on each of FOUR floors! So you'd better be fit... The location is excellent, the room was large and clean, in fact it's similarity to an Airbnb property extends to the fact we had three bedrooms in number 6, excellent for a large GROUP. It was probably a family's apartment in the days of the DDR. Don't forget to ask for the wifi codes on check-in or you'll have an exhilarating climb up and down the stairs to get them as there is no internal phone system. Bed was comfy, breakfast was OK but if I came to Gorlitz again I would stay elsewhere.

We arrived to Gorlitz early in the day after a night train from Frankfort. The proprietor was very kind and he and his daughter allowed us to check in early to our accommodations. Because we were a family we stayed just down the lane in a separate location that had accommodations with 3 rooms that could sleep up to 5 people. The room was clean and comfortable with a nice view of the square. The complimentary breakfast was nicely done. The hotel is central to all of Gorlitz and is only a 8-10 minute walk to the train station. We will certainly stay there again because of the hospitality we were shown

Hotel renovated with style and tradition. Fantastic location in the middle of old town, easy to reach with a car, they have also their own parking in the street close to the hotel. Hosts are exceptionally friendly and very helpful. Very fulfilling breakfast in nicely renovated renaissance cellar. We were very happy with our stay there and we recommend the place to everyone.

Great location, lovely room, very spacious bathroom, free wi-fi. We loved the hotel and the wonderful garlicy aroma from the restaurant. We had our palates ready for a wonderful meal. Unfortunately, a surly waiter and an inedible meal (due to peppers added) made the stay less than pleasant. Unfortunate that that is the memory we take from the hotel. Our suggestion...enjoy the hotel avoid the restaurant.

This place is in an old townhouse which has been very nicely renovated. Somewhat steep stairs lead you to your rooms (no elevator), but everything is in very good shape, an excellent value for a quite modest price. The location could not be better, right in the centre of this very beautiful town that still awaits discovery. The breakfast with Italian touch is wonderful and simply a joy. The hosts are really friendly and very attentive. So this is your place if you are looking for wonderful hospitality at an affordable price. If you look for luxury, look elsewhere.

Sehr netter Besitzer,sehr saubere und geräumige Zimmer, Frühstück war außergewöhnlich reichhaltig und einfach nur gut!!!!! Und....das Hotel liegt total zentral mit eigenem Parkplatz mitten in der Innenstadt von görlitz

Bei Ankunft hatten wir 15°C im Zimmer. Alle Heizungen waren aus. Nach Stunden hatten wir am Abend 17°C. Im Bad ( ca 2qm) gab es überhaupt keine Heizung. Mehrmalige Beschwerden wurden konsequent ignoriert. Erst hieß es, ja, das Problem sei bekannt. Dann wieder, es kann nicht sein, das Zimmer wäre gestern noch belegt gewesen. Der Nächste sagte dann, dass das Zimmer schon eine Woche leer stand und nun ausgekühlt sei. Wir sollen doch kuscheln. Auf unsere Frage, ob denn nicht ein Warmluftpuster helfen könnte, wurde geantwortet, die beiden, die sie hätten, sind schon verliehen. Damit war das Thema fürs Hotel erledigt. Ansonsten war das Zimmer groß, zur Strasse raus und die Fenster null gegen Strassenlärm geschützt. Daher war es sehr laut, auch wenn es "nur" die Fußgängerzone war. Jetzt sind wir wieder zu Hause und liegen beide mit dicker Erkältung flach. Noch nie habe ich in einem Hotel soooo gefroren. . Beschwerden wurden konsequent ignoriert. (Siehe oben Zimmerbeschreibung). Das die Fernsehfernbedienung nicht ging, wurde ebenso ignoriert. Handtücher wurden in 3 Tagen nicht gewechselt und waren grau und steinhart. Vor unserer Zimmertür lag quer eine riesen Leiter, die mein Mann erst zur Seite räumen musste, um ins Zimmer zu gelangen. Die stand dann unseren gesamten Aufenthalt da. Am Abreisetag wurde dann mitgeteilt, dass keine Kartenzahlung möglich sei.

Wir hatten das Paket " Romantik-Rendevous" zum Hochzeitstag gebucht. Leider waren wir enttäuscht. "Candle Light Dinner am romantisch gedeckten Tisch " viel leider aus. Personal nicht informiert. Zimmer war in Ordnung. Parkplatzgebühr 10 € pro Tag, naja, ganz schön teuer als Hotelgast.

Zu zweit per Fahrrad unterwegs blieben wir zwei Nächte, um das Wetter abzuwarten. Wir hatten schöne, saubere Zimmer in einem uralten Nebenhaus mit dem Ambiente vergangener Jahrhunderte. Zwar direkt zum Obermarkt gelegen war es trotzdem ruhig. Das Frühstück war gut und wurde sehr aufmerksam immer wieder komplettiert. Auch die Fahrräder waren gut und sicher versorgt ... der sehr nette Hotelier hat im Haus ja so seine Möglichkeiten ... Gerne wieder.

Bruederstrasse 2 Goerlitz SN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center
  • Free bike rentals

Hotel Italia Altstadthaus places you next to Goerlitz City Hall and Silesian Museum in Gorlitz. This 14-room, 3-star hotel has conveniences like a restaurant, a coffee shop/café, and free in-room WiFi. It's on a river and also a short walk from Baroque House Museum and Market Square.


Dining

Enjoy a bite to eat at La Taverna, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 14 recently renovated accommodations feature living rooms. 26-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Select Comfort beds sport Frette Italian sheets and bathrooms offer rainfall showers and hair dryers. Other standard amenities include sofa beds, private yards, and free bottled water.


Property features

Hotel Italia Altstadthaus features free WiFi in public areas, a meeting room, and a business center. Valet parking is EUR 10.00 per night if you plan to drive, or hop aboard the airport shuttle (available on request) for EUR 80 per vehicle roundtrip. The front desk has multilingual staff that can help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include free use of bicycles, express check-in, and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend this hotel

Total of 35 reviews