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Puma Imperial Hotel

3.5 star property

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Photo gallery for Puma Imperial Hotel

Concierge desk
In-room safe, desk, blackout drapes, iron/ironing board
Combined shower/tub, free toiletries, hair dryer, bathrobes
2 restaurants, breakfast, lunch, dinner served; Mongolian cuisine
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
University Street, Sukhbaatar Square, Ulaanbaatar, 210646
  • Place, National University of Mongolia
    ‪2 min walk‬
  • Place, Sukhbaatar Square
    ‪3 min walk‬
  • Place, Sükhbaatar Square
    ‪3 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Semi Deluxe Suite

In-room safe, desk, blackout drapes, iron/ironing board

Semi Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ulaanbaatar

Located in Downtown Ulaanbaatar, Puma Imperial Hotel is next to National University of Mongolia and Government Palace Garden. This 27-room, 3.5-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • National University of Mongolia - 2 min walk - 0.1 miles
  • Sukhbaatar Square - 3 min walk - 0.2 miles
  • Sükhbaatar Square - 3 min walk - 0.2 miles
  • Government Palace - 3 min walk - 0.2 miles
  • National Museum of Mongolia - 5 min walk - 0.3 miles

Getting around

  • Ulaanbaatar Station - 16 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 62 min drive

Restaurants

  • ‪Шөлөндө - ‬2 min walk
  • ‪The Bull - ‬3 min walk
  • ‪Nagomi - ‬5 min walk
  • ‪Machida Shoten Galleria - ‬2 min walk
  • ‪Caffe Bene Galleria - ‬1 min walk

About this property

Puma Imperial Hotel

Puma Imperial Hotel features free WiFi in public areas, conference space, and a 24-hour business center. There's free parking, and an airport shuttle at scheduled times for USD 19 per person one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and an ATM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include electric kettles, safes, and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 9:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 11 for adults and USD 11 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Delhi Darbar
  • Puma
  • Puma Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 30 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Airport shuttle fee: USD 19 per person (one-way)
  • Rollaway bed fee: USD 30 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL Ulaanbaatar
PUMA IMPERIAL
PUMA IMPERIAL HOTEL Hotel
PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL HOTEL Hotel Ulaanbaatar

Frequently asked questions

Is a free cancellation option available at Puma Imperial Hotel?

Puma Imperial Hotel provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to do within easy reach of Puma Imperial Hotel?

This hotel is situated in Downtown Ulaanbaatar, just steps from Sükhbaatar Square and Government Palace Garden, and within a short walk of Sukhbaatar Square. You'll also find Government Palace and Chinggis Khan Statue less than a mile away.

Is there parking available at Puma Imperial Hotel?

Yes, self parking is offered for free at the hotel.

Does Puma Imperial Hotel feature a casino at the property?

No, Puma Imperial Hotel doesn't have a casino.

Is there an indoor pool at Puma Imperial Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Puma Imperial Hotel?

Amenities that appeal to couples at this hotel include a turndown service, bathrobes, and slippers.

Are there hot tubs at Puma Imperial Hotel?

No, this hotel doesn't have a spa tub.

Does Puma Imperial Hotel have a restaurant that serves breakfast?

Yes, Puma Imperial Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Puma Imperial Hotel allow pets to stay free of charge?

No, pets aren't allowed at Puma Imperial Hotel.

Are there connecting rooms at Puma Imperial Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Puma Imperial Hotel?

The closest major airport to Puma Imperial Hotel is Ulaanbaatar (UBN-Chinggis Khaan Intl.), which is 29.8 mi away (62 minutes by car).

Can I book a room with a balcony at Puma Imperial Hotel?

No, there aren't any guestrooms with balconies at Puma Imperial Hotel.

Puma Imperial Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 56 reviews
Rating 8 - Good. 21 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 10 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Raul, Memphis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. The staff was friendly and inviting. Also the free breakfast was delicious, it was fresh and tasty. Please keep up the great work you all do. I'm definitely staying at this property again when I bring my mom.
Stayed 2 nights in Sep 2025

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious

We had an extremely comfortable stay in a large spacious twin room with a kitchenette. Location is excellent for central activities in Ulaabaatar.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location nice room. Could have used a stand alone shower rather than a tub shower.
Stayed 2 nights in Jun 2025

8/10 Good

B

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - had everything I needed for a comfortable night's sleep.
Stayed 1 night in May 2025

10/10 Excellent

Megan

The staff at this hotel is very friendly- one receptionist went above and beyond and helped me find a dentist when I was in a lot of pain. The hotel itself is a bit older, but it is comfortable nonetheless. It’s a very close walk to Sukhbaatar Square and multiple museums and monuments.
Stayed 1 night in May 2025

10/10 Excellent

Yestin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful, great facilities, great breakfast. Good location
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Nice hotel within walking distance of a lot of shopping, dining, and cultural attractions. Very helpful staff.
Stayed 2 nights in Jun 2024

4/10 Poor

Wen-Jung, Saratoga

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We request non smoking room. But they assigned a bad smell smoking room to us. And said no room to change.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Mar 2024

10/10 Excellent

Tserenpuntsag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Randall

The hotel does not have good communication with Orbitz. I had booked and a confirmation from Orbitz. However when I showed up, the hotel was full. They did find a neighboring hotel. My advice is call the hotel after booking to insure you have a room.
Stayed 1 night in Jun 2023

8/10 Good

Birendra, Nepal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room heating and cleanliness. Not enough drinking water.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Gorancho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, rooms food staff and overall positive experience. Some aspects can be improved of course, such is food variety but having in mind the pricing I believe it is a very good overall balance
Stayed 5 nights in Aug 2019

4/10 Poor

Anna, Chicago

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
They put us up in a different hotel that wasn’t the greatest
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there were a few technical difficulties with my room when I checked in, the staff moved me to a new room and did their best to make me feel comfortable. I appreciate the hospitality of the management and the staff. Also, breakfast and location are great!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Chris, Nelson, NZ

Traveled with group
Liked: Cleanliness, staff & service
The staff here were excellent - very helpful with us having three very short stays - arriving late and departing early. Storing bags, arranging laundry, making us breakfast sandwiches at 4am. Great service.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff, not a “cookie-cutter” sort of property. Appear to be in the process of making room upgrades.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to stay

It was good to stay right by Government Palace
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Well located, walking distance to State Department Store, across the street from Sukhbaatar Square. Our reservation was different from what I had booked online and was told that there could be a price adjustment, but in the end they corrected the mistake.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location. Next to the main square. Close to museums and other major attractions in the city. Also walking distance to a bus stop that takes you directly to the airport.
Stayed 3 nights in Jul 2018

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

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