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Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

4.0 star property
Lakefront hotel with 3 outdoor pools and a full-service spa
VIP Access

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Photo gallery for Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

Spelunking/cave exploring
Exterior
Property amenity
Couples treatment rooms, body treatments, massages
Villa, Private Pool | 1 bedroom, premium bedding, Select Comfort beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

View in a map
239 Carr. Tulum - Cancún Ejidal, Tulum, QROO, 77780
  • Place, Xel-Há Park
    ‪7 min drive‬
  • Place, Soliman Bay
    ‪10 min drive‬
  • Place, Cenote Manatí
    ‪10 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪123 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | 1 bedroom, premium bedding, Select Comfort beds, minibar

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace | 1 bedroom, premium bedding, Select Comfort beds, minibar

Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | 1 bedroom, premium bedding, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1012 sq ft
  • 2 bedrooms
  • Partial lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Villa, 2 Bedrooms, Private Pool (Rooms not connected)

Villa, 2 Bedrooms, Private Pool (Rooms not connected) | 1 bedroom, premium bedding, Select Comfort beds, minibar

Villa, 2 Bedrooms, Private Pool (Rooms not connected)

  • 2400 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 2 King Beds

View all photos for Villa, Private Pool

Villa, Private Pool | 1 bedroom, premium bedding, Select Comfort beds, minibar

Villa, Private Pool

  • 2024 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, Select Comfort beds, minibar

Standard Room, 1 King Bed

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, Select Comfort beds, minibar

Standard Room, 2 Double Beds

  • 474 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Single Room, 1 Large Twin Bed

1 bedroom, premium bedding, Select Comfort beds, minibar

Standard Single Room, 1 Large Twin Bed

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Triple Room

1 bedroom, premium bedding, Select Comfort beds, minibar

Standard Triple Room

  • Sleeps 3
  • 2 Double Beds OR 1 Twin Bed

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About the neighborhood

Tulum

Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World places you within a 5-minute walk of LabnaHa Ecopark Adventures and Maya Adrenaline. This 50-room, 4-star hotel has 3 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Cenote Manatí - 4 min drive - 2.7 miles
  • Soliman Bay - 5 min drive - 2.7 miles
  • Xel-Há Park - 6 min drive - 4.7 miles
  • Tulum Mayan Ruins - 8 min drive - 7.0 miles
  • Dos Ojos Cenote - 14 min drive - 4.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Chula Vista - ‬8 min drive
  • ‪Xula Vista Restaurant - ‬8 min drive
  • ‪World Cafe - ‬5 min drive
  • ‪Seaside Grill - ‬5 min drive
  • ‪La Cocina Del Pueblo - ‬8 min drive

About this property

Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

Lakefront hotel with 3 outdoor pools and a full-service spa
Guests staying at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World enjoy features like a full-service spa, 3 outdoor pools, and a business center. A stay here includes free valet parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include free use of bicycles, an arcade/game room, and a garden.
Bathrooms offer rainfall showers and designer toiletries, and Select Comfort beds with premium bedding ensure a restful night. Minibars, ceiling fans, and laptop-compatible safes are other standard amenities.
3 outdoor swimming pools are on site along with complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hacienda Wakax has couples treatment room(s). Services include massages and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 25 for adults and USD 12 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • El Cocal

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Spelunking
  • Winery release events

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • High chair
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: 10 percent of room rate
The resort fee includes:
  • Beach towels
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 25 for adults and USD 12 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

WAKAX HACIENDA
Wakax Hacienda Cenote Boutique Hotel

Frequently asked questions

Are free cancellation options available at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World?

Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World on Nov 15, 2025 start from $371.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World?

This hotel is located in Tulum, just steps from LabnaHa Ecopark Adventures and Cenotes Labnaha, and within a short walk of Maya Adrenaline. You'll also find Tulum National Park and Soliman Bay within a short drive.

Is parking available on site at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World?

Hacienda Wakax is the hotel's spa and services include couples treatments, body treatments, and massages.

Does Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World include a casino on the premises?

No, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World doesn't have a casino.

Is there an indoor pool at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World?

At this lakeside hotel, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring lake views.

Are there hot tubs at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World?

No, there isn't a spa tub at this hotel.

Does Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World have a restaurant that serves breakfast?

Yes, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World serves continental breakfast for a surcharge each morning at El Cocal.

Does Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World allow pets to stay free of charge?

No, pets aren't allowed at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World.

Are there connecting rooms at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World?

The closest major airport to Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World is Tulum Intl. Airport (TQO), which is about 19.3 mi away.

Can I book a room with a balcony at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy lake or garden views.

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