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Soles Mayas

2.5 star property

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Photo gallery for Soles Mayas

Outdoor pool
Exterior
Free WiFi, bed sheets
Front of property
Interior

Reviews

3.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
C. 14 Sur, La Veleta, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪16 min walk‬
  • Place, Hospital de Tulum
    ‪16 min walk‬
  • Place, Dos Aguas Park
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Comfort Room

Free WiFi, bed sheets

Comfort Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 7
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room

Free WiFi, bed sheets

Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Located in La Veleta within a short walk of Holistika Art Walk, Soles Mayas is within a mile (2 km) of Hospital de Tulum. This 9-room hotel welcomes guests with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Holistika Art Walk - 16 min walk - 0.9 miles
  • Hospital de Tulum - 16 min walk - 0.9 miles
  • Dos Aguas Park - 19 min walk - 1.0 mile
  • Tulum Beach - 12 min drive - 4.0 miles
  • Tulum Mayan Ruins - 13 min drive - 4.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Vaivén - ‬4 min walk
  • ‪El Aguajito Marisqueria - ‬2 min walk
  • ‪Delicia - ‬4 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬5 min walk
  • ‪Pepe The Best Taco! - ‬6 min walk

About this property

Soles Mayas

An outdoor pool and free WiFi in public areas are features at Soles Mayas. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations.
Guests can stay connected with free WiFi. Relax with a rainfall shower. Coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free

Children and extra beds

  • One child stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.

Property is also known as

Soles Mayas Hotel
Soles Mayas Tulum
Soles Mayas Hotel Tulum

Frequently asked questions

Are free cancellation options available at Soles Mayas?

Soles Mayas provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see near Soles Mayas?

This hotel is situated in La Veleta within a short 14-minute walk of Holistika Art Walk and also 20 minutes on foot from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Playa Paraiso within a short drive.

Is there parking available at Soles Mayas?

No, there isn't parking available at the hotel.

Does Soles Mayas have a casino at the property?

No, Soles Mayas doesn't have a casino.

Is there an indoor pool at Soles Mayas?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Soles Mayas?

Couples staying at this hotel will value amenities like a rainfall showerhead, a kitchen in some guestrooms, as well as an outdoor pool.

Are there hot tubs at Soles Mayas?

No, there isn't a spa tub at this hotel.

Does Soles Mayas have a restaurant that serves breakfast?

No, Soles Mayas doesn't have a restaurant that serves breakfast.

Does Soles Mayas allow pets to stay for free?

Yes, pets stay free at Soles Mayas.

Are there connecting rooms at Soles Mayas?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Soles Mayas?

The closest major airport to Soles Mayas is Tulum Intl. Airport (TQO), which is 24.5 mi away (43 minutes by car).

Are there rooms with balconies at Soles Mayas?

No, there aren't any guestrooms at Soles Mayas that offer a balcony.

Soles Mayas Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 5 out of 6 reviews

5.0/10

Cleanliness

2.8/10

Staff & service

2.0/10

Amenities

2.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Eduardo

Liked: Cleanliness, room comfort

En diciembre estaba en remodelacion, pero agradabl

Las instalaciones no están como se muestra en las fotos (están en remodelacion) , sin embargo el anfitrion Víctor nos proporcionó habitación extra para compensar el mal entendido entre hotel y hoteles.com
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Detta hotell är under
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stängt. Finns ändå kvar att boka.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Jill

Disliked: Staff & service, amenities, property conditions & facilities
We showed up on Christmas night, after a long search for the property since it is in a newer area of town and there are no street signs. After several stops for directions, we found the door but the lights were off and the door unlocked. We showed ourselves in because no one was there to greet us at reception. It was clearly under construction with tools everywhere, an empty pool with 18” of murky water. The rooms were unprepared and there were no linens on any of the beds. After walking around the dark building we had to seek other accommodations for the duration of the stay. It was clear that they were not anticipating guests but we never received any notification. We still have not received a reply to our email and we are hoping they do not charge our credit card. Sorely disappointed.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Jorge alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo servicio

El hotel no nos recibio
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El hotel NO EXISTE!!! Están anunciando un establecimiento que es un edificio abandonado! Cuando llegamos las puertas estaban cerradas, todo el edificio a oscuras y no había nadie del personal allí, incluso las cámaras de seguridad estaban volteadas hacia arriba, el hotel claramente está cerrado al público!!! Exijo que se me reembolse mi dinero. Tuve que conseguir otro hotel de último minuto esa misma noche en plena nochebuena!
Stayed 1 night in Dec 2019