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Nerea Tulum

4.0 star property
VIP Access

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Photo gallery for Nerea Tulum

Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Creator video
Beachfront Upper King | Premium bedding, down comforters, pillowtop beds, in-room safe
On the beach, sun loungers, beach umbrellas, beach towels
Partial Ocean View King | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Fraccionamiento tankah III Mza 3 Lote 21, Tulum, QROO, 77760
  • Place, Cenote Manatí
    ‪2 min walk‬
  • Place, Tulum National Park
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Beachfront Rooftop

Beachfront Rooftop | Premium bedding, down comforters, pillowtop beds, in-room safe

Beachfront Rooftop

  • Sea view
  • 684 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Rooftop Suite

Rooftop Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Rooftop Suite

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 684 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beachfront Lower King

Beachfront Lower King | Premium bedding, down comforters, pillowtop beds, in-room safe

Beachfront Lower King

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beachfront Upper King

Beachfront Upper King | Premium bedding, down comforters, pillowtop beds, in-room safe

Beachfront Upper King

  • Sea view
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Swim-Up King

Deluxe Swim-Up King | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Swim-Up King

9.4 out of 10
Exceptional
(3 reviews)
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Partial Ocean View King

Partial Ocean View King | Premium bedding, down comforters, pillowtop beds, in-room safe

Partial Ocean View King

9.0 out of 10
Wonderful
(4 reviews)
  • Partial ocean view
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Pool View King

Pool View King | View from room

Pool View King

8.0 out of 10
Very good
(4 reviews)
  • 432 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

Dreams Tulum Resort & Spa - All Inclusive

Tulum
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
7.8 out of 10, Good, 1,007 reviews
$249 nightly
The price is $304
Jul 5 - Jul 6
Total with taxes and fees
Dreams Tulum Resort & Spa - All Inclusive

About the neighborhood

Tulum

Nerea Tulum is adjacent to popular attractions such as Soliman Bay and Cenote Manatí. This 22-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cenote Manatí - 2 min walk - 0.1 miles
  • Tulum National Park - 14 min walk - 0.8 miles
  • Jaguar Park - 14 min walk - 0.8 miles
  • Xel-Há Park - 10 min drive - 7.5 miles
  • Tulum Mayan Ruins - 11 min drive - 7.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪La Cocina Del Pueblo - ‬10 min drive
  • ‪Chula Vista - ‬10 min drive
  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Seaside Grill - ‬7 min drive

About this property

Nerea Tulum

Guests staying at Nerea Tulum enjoy an outdoor pool, a lazy river, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 288 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include a hot tub, express check-in, and express check-out.
Guests can expect to find free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include furnished balconies, espresso makers, and free international calls. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a lazy river.

Guests under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 to 40 per person
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Beach yoga
  • Free beach club
  • Hot tub
  • Kayaking
  • Lazy river
  • Outdoor pool
  • Snorkeling
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Built in 2021
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 5 and younger (only guests older than 5 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 per person
  • Airport shuttle fee: USD 288 per vehicle (roundtrip, maximum occupancy 2)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 09043457

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Nerea Tulum?

Nerea Tulum provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Nerea Tulum?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Nerea Tulum on Jun 17, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Nerea Tulum?

This hotel is located in Tulum, just steps from Soliman Bay and Cenote Manatí. You'll also find Tulum National Park and Jaguar Park less than a mile away.

Is parking available on site at Nerea Tulum?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa at Nerea Tulum?

Spa services at the hotel include beach massages, hot stone massages, couples treatments, and body wraps.

Does Nerea Tulum include a casino at the property?

No, Nerea Tulum doesn't have a casino.

Is there an indoor pool at Nerea Tulum?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Nerea Tulum?

This beachfront hotel offers many amenities for couples, including in-room massages as well as a restaurant and an outdoor pool.

Does Nerea Tulum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Nerea Tulum feature a restaurant that includes a breakfast menu?

Yes, Nerea Tulum serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Nerea Tulum allow pets to stay free of charge?

No, pets aren't allowed at Nerea Tulum though service animals are welcome.

Does Nerea Tulum have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Nerea Tulum?

The closest major airport to Nerea Tulum is Tulum Intl. Airport (TQO), which is about 18.8 mi away.

Are there rooms with balconies that I can book at Nerea Tulum?

Yes, every guestroom at Nerea Tulum comes with a furnished balcony and some offer ocean views.

Nerea Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 110 out of 147 reviews
Rating 8 - Good. 22 out of 147 reviews
Rating 6 - Okay. 3 out of 147 reviews
Rating 4 - Poor. 3 out of 147 reviews
Rating 2 - Terrible. 9 out of 147 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
We quite enjoyed our oceanfront room.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Mónica

Liked: Cleanliness, property conditions & facilities
Jesus was the best! We loved the resort , food was amazing, service rooms are outstanding! Will deff go back
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Keren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and helpful staff
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities
Nerea was amazing
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
This was the best stay of my trip. Jesus was an amazing receptionist he made the first few hours of our trip so much fun. Room was amazing, the sounds and views of the ocean came right into the room. Food and drinks were top notch. Highly recommend 🙂
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
It is the place to relax. We were there during the superbowl sunday, and nobody mention it to us after the initial offer for a free diner we declined. Excellent service by a young, diligent, respectful and attentive staff. Important mention to Jesus, Miguel, Cayetano and Axel. The warf is a special touch to an already piece of paradise. Old style perfection. Thank you staff.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Amanda Lettre

Disliked: Cleanliness, amenities, property conditions & facilities
Pretty much everything, except the room.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. I had the loveliest room. My stay would not have been as wonderful as it was without Jesus who was friendly, helpful and and absolute joy to interact with. Thank you, Jesus!
View from my room.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

terry

Small boutique hotel away from hipster row. Tiny beach. A couple stand-out employees, Jesus and Cayetano. Clean room. The biggest issue was construction going on next door. Very loud during daytime. Not the hotel's fault, but kind of a bummer.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bruce James

Liked: Cleanliness, property conditions & facilities
Quiet and beautiful retreat, wonderful staff.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here in June. Staff was kind, room was clean. Unable to swim at the beach at that time of the year due to sargassum but they also have pools. We had the suite with a pool on the rooftop and it was worth it. Property was quiet and we only saw 2-3 other guests during our 4 night stay which is what we were looking for. Peaceful place.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Kaylee

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and the hotel was like a healing getaway while being close enough to town. It was also very easy to find off the highway.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet and secluded it was.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, really nice breakfast
Stayed 3 nights in May 2023
Verified

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly and attentive.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Indrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream Beach Hotel

Perfect stay at a dreamy hôtel. The staff is wonderful Welcoming, Nice, always smiling.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Saki Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and the staff was excellent kind and helpful. Helped me out plan my whole birthday trip so super grateful for that help since this was my 1st time there.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The front desk staff, especially Jesus, and housekeepers were great, rooms are excellent, some quirks….water you have to take to refill, limited coffee provided, no new towels provided. Not a big deal, but also not expected in a Michelin rated hotel. The restaurant though, it’s hard to even know where to start. Food is poor quality, very expensive for what it is, and very limited in the options you have. Skip the ceviche, it’s not worth eating. Service is slow and the bare minimum effort is provided. Food concept and offering does not match what the hotel website discusses. Needs serious work from the management down.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an exceptionally friendly and accommodating staff.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a peaceful and relaxing stay. The staff was incredibly helpful and friendly.
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

shevette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beat and staff was very friendly
Stayed 1 night in Aug 2022
Verified

8/10 Good

TIMOTHY

Liked: Cleanliness, amenities, property conditions & facilities
Still a beautiful place to stay, secluded and serene. Hopefully La Palapa will be replaced. The kitchen was closed for renevation but they upgraded me to a room with a private rooftop pool.
Stayed 2 nights in Jun 2025