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Maya Tulum by G Hotels

3.5 star property

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Photo gallery for Maya Tulum by G Hotels

Oceanfront Two Double Beds Minipool | Premium bedding, minibar, in-room safe, blackout drapes
Property video
A room with a view of a beach, a table, and a chair.
A room with a curved ceiling, a bed, a sofa, a TV, and a view of the beach.
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning

Explore the area

View in a map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, SFER IK
    ‪2 min drive‬
  • Place, Ven a la Luz Sculpture
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪73 min drive‬

Room options

View all photos for Oceanfront King Room

A bedroom with a large bed, a ceiling fan, a TV, and a view of the ocean.

Oceanfront King Room

  • Sleeps 2

View all photos for Ocean View Room with Two Double Beds

Premium bedding, minibar, in-room safe, blackout drapes

Ocean View Room with Two Double Beds

  • Sleeps 4

View all photos for King Room with Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

King Room with Ocean View

  • Sleeps 2

View all photos for Jungle View King

A bedroom with a bed, wooden bench, ceiling fan, and a thatched roof.

Jungle View King

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Jungle View Two Double Beds

A room with a thatched roof, two beds with wooden bases, a small stool, and a ceiling fan.

Jungle View Two Double Beds

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Jungle View King Bed Minipool

A bedroom with a large bed, a wooden bench, a concrete wall, a thatched ceiling, and a large mirror.

Jungle View King Bed Minipool

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Oceanfront King Bed

Oceanfront King Bed | Premium bedding, minibar, in-room safe, blackout drapes

Oceanfront King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Oceanfront Two Double Beds Minipool

A room with two beds, a TV, a desk, and a view of the sea.

Oceanfront Two Double Beds Minipool

7.6 out of 10
Good
(7 reviews)
  • Sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Oceanfront King Bed Minipool

Oceanfront King Bed Minipool | Premium bedding, minibar, in-room safe, blackout drapes

Oceanfront King Bed Minipool

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Suite Jungle View Two Double Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Mayan Villa House

Mayan Villa House | Premium bedding, minibar, in-room safe, blackout drapes

Mayan Villa House

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Suite Oceanfront Two Double Beds

  • Beach view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Suite King Oceanfront Minipool Jacuzzi

A room with a curved ceiling, a bed, a sofa, a TV, and a view of the beach.

Suite King Oceanfront Minipool Jacuzzi

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ocean View King

A bedroom with a large bed, a wooden bench, a small table, and a window with curtains.

Ocean View King

  • Ocean view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ocean View Two Double Beds

A hotel room with two beds, a bench, a mirror, and a door.

Ocean View Two Double Beds

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Tulum

Located in Zona Hotelera, Maya Tulum by G Hotels is adjacent to Tulum Beach with other popular attractions like Tulum National Park within a couple of miles (3 km). This 51-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 miles
  • SFER IK - 2 min drive - 0.7 miles
  • Ven a la Luz Sculpture - 5 min drive - 2.0 miles
  • Playa Ruinas - 15 min drive - 4.2 miles
  • Tulum Mayan Ruins - 15 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Mateos - ‬11 min walk
  • ‪Maya Tulum - ‬1 min walk
  • ‪Zamas Restaurant + Bar - ‬10 min walk
  • ‪Khyra Tulum - ‬8 min walk
  • ‪La Eufemia - ‬1 min walk

About this property

Maya Tulum by G Hotels

Guests of Maya Tulum by G Hotels have access to a full-service spa, an outdoor pool, and spa treatment rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include coffee/tea in a common area, a meeting room, and a computer station.
Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, espresso makers, and ceiling fans.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maya Tulum Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 1 floor
  • 51 buildings
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night, plus a deposit of USD 500 per stay
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

What's there to do close to Maya Tulum by G Hotels?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach. You'll also find Playa Paraiso and Tulum National Park within a short drive.

Is there parking available at Maya Tulum by G Hotels?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Maya Tulum by G Hotels?

Maya Tulum Spa is the hotel's spa and services include hot stone massages, prenatal massages, body wraps, and aromatherapy.

Does Maya Tulum by G Hotels include a casino on the premises?

No, Maya Tulum by G Hotels doesn't have a casino.

Will I find an indoor pool at Maya Tulum by G Hotels?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 7:00 PM.

What amenities will couples enjoy at Maya Tulum by G Hotels?

This beachfront hotel offers many amenities for couples such as a restaurant and an outdoor pool with some guestrooms featuring a private plunge pool.

Does Maya Tulum by G Hotels have a hot tub?

No, there isn't a spa tub at this hotel.

Does Maya Tulum by G Hotels have a restaurant that serves breakfast?

Yes, Maya Tulum by G Hotels serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Maya Tulum by G Hotels allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Maya Tulum by G Hotels for a fee of USD 50 per pet, per night. The property also provides food and water bowls. A deposit of USD 500 per stay is collected.

Does Maya Tulum by G Hotels have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Maya Tulum by G Hotels?

The closest major airport to Maya Tulum by G Hotels is Tulum Intl. Airport (TQO), which is 27.9 mi away (54 minutes by car).

Are there rooms with balconies at Maya Tulum by G Hotels?

Yes, some guestrooms at this hotel offer either a furnished balcony and a furnished patio where guests can enjoy ocean and garden views.

Maya Tulum by G Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 213 out of 443 reviews
Rating 8 - Good. 84 out of 443 reviews
Rating 6 - Okay. 52 out of 443 reviews
Rating 4 - Poor. 41 out of 443 reviews
Rating 2 - Terrible. 53 out of 443 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

gina marie

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was really great hotel was beautiful
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

BYRON WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place -- relaxing great place to go for the new year.. Thank you Tulum
Stayed 5 nights in Dec 2025
Verified

8/10 Good

SINAN

Liked: Cleanliness, staff & service
Location next to the beach was nice. Staff was very friendly. Room was clean & neat. Amenities are few, and food service really needs work.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

ALEJANDRA

Loved it 😍
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Sahar

Liked: Cleanliness
Room was clean, and okay
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again! Beautiful rooms & great location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing!!!!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Jillian

Liked: Cleanliness, amenities
The rooms are beautiful and just as pictured. The beach was perfect and very quiet.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

JOHN

Disliked: Amenities
Room is worn. Extremely dim lighting. Sand everywhere
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the pool was amazing; the staff was super friendly but not too much knowledge or the surrounding areas to grab food or entertainment. the A/C was perfect and the king suite with amazing view.
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

sebastien

Disliked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful spot to stay in Tulum!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing.. in love .. would definitely stay here again..
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so in love with this resort! Had an absolute blast can’t wait to come back again
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

kyra

Lovely
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Linda R

Liked: Cleanliness
Bare in mind, this was our first trip to Mexico. The staff were friendly and very helpful. The front desk helped us to atrange airport transport and a tour. The room was clean and well cared for. It was wonderful having a small private "yard" and also being steps from the beach. Food on the premises was limited, expensive and the portions were extremely small. Bottled water was not provided.
Stayed 7 nights in Dec 2025
Verified

2/10 Terrible

Rachel

Disliked: Cleanliness, amenities, property conditions & facilities
Room was neglected with lots of broken things. Staff kind but ineffective
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean views
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sheyda

C
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the privacy, peace and serenity.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Sharon

Beach was beautiful! Rooms were clean, staff was friendly and helpful
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Aelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Tabatha

Disliked: Staff & service
The beach is beautiful!!!!
Stayed 4 nights in Dec 2024