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KAN Tulum Hotel

Property class: 3.5
VIP Access

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Photo gallery for KAN Tulum Hotel

A resort with a natural pool, wooden structures, and lush greenery.
Creator video - submitted by María Ines Cerrillo Gonzalez
A natural cave with a wooden staircase leading to a balcony overlooking a pool.
A natural rock formation with a wooden bridge and steps leading to a seating area with a dome-shaped structure in the background.
A rustic wooden structure with a sloped roof surrounded by lush greenery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
calle 17 poniente La Veleta, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪4 min drive‬
  • Place, Tulum Beach
    ‪9 min drive‬
  • Place, Tulum Mayan Ruins
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe King Studio

A bedroom with a bed, a ceiling fan, a large mirror, and a dining area with a table and chairs.

Deluxe King Studio

10.0 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Studio Infinity Pool 2

A large bed with a wooden headboard, a ceiling fan, and a view of greenery through a circular window.

Deluxe King Studio Infinity Pool 2

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Studio Suite

A wooden balcony with a woven chair and a bench, surrounded by greenery and bamboo walls.

Panoramic Studio Suite

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

A modern bedroom with a large bed, a ceiling fan, and a view of a pool and garden.

Family Suite

  • 750 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Panoramic Suite

A swimming pool with a view of a resort area, including a building with a balcony and a structure with a lattice design.

Panoramic Suite

  • 750 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe King Studio

A bedroom with a bed, a ceiling fan, a large mirror, and a dining area with a table and chairs.

Deluxe King Studio

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Located in La Veleta, KAN Tulum Hotel is within 2 miles (3 km) of sights such as Dos Aguas Park and Hospital de Tulum. This 42-room, 3.5-star hotel has a restaurant, a full-service spa, and a private beach.

What's nearby

  • Holistika Art Walk - 4 min drive - 1.3 miles
  • Tulum National Park - 8 min drive - 3.1 miles
  • Tulum Beach - 9 min drive - 2.7 miles
  • Playa Paraiso - 12 min drive - 4.4 miles
  • Tulum Mayan Ruins - 14 min drive - 4.7 miles

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Nimeño Bakery - ‬18 min walk
  • ‪Coco Cafe - ‬4 min drive
  • ‪Cántaro Y Comal - ‬3 min drive
  • ‪La Baguette - ‬6 min walk
  • ‪Delicia - ‬16 min walk

About this property

KAN Tulum Hotel

Guests staying at KAN Tulum Hotel enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff that can help with luggage storage and tours/tickets. Other amenities at this adults-only hotel include a terrace, a gift shop, and a ballroom.
Guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and bathrobes. Other amenities include kitchenettes, private yards, and stovetops. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kan Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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  • Spa
  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 350 to 1,500 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Direct access to a private beach
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Lever door handles
  • No elevator
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 7 buildings
  • Art Deco architecture
  • Ballroom
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Kitchenette
  • Mini-fridge
  • Minibar
  • Stovetop
  • Wet bar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1000 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1500 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 009-007-005040/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Kan Tulum
KAN Tulum Hotel Hotel
KAN Tulum Hotel Tulum
Kan Tulum Adults Only
KAN Tulum Hotel Hotel Tulum
Kan Hotel Tulum Beach Clubs

Frequently asked questions

Is a free cancellation option available at KAN Tulum Hotel?

KAN Tulum Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at KAN Tulum Hotel?

As of Sep 5, 2026, prices found for a 1-night stay for 2 adults at KAN Tulum Hotel on Sep 22, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around KAN Tulum Hotel?

This hotel is situated in La Veleta, close to Tulum Mayan Ruins, Tulum Beach, and Playa Paraiso. You'll also find Tulum National Park and Las Palmas Public Beach within a short drive.

Is there parking available at KAN Tulum Hotel?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at KAN Tulum Hotel?

Kan Spa is the hotel's spa and services include Thai massages, Swedish massages, reflexology, and aromatherapy.

Does KAN Tulum Hotel feature a casino?

No, KAN Tulum Hotel doesn't have a casino.

Will I find an indoor pool at KAN Tulum Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

What amenities will couples enjoy at KAN Tulum Hotel?

At this adults-only hotel, couples will welcome the many amenities including champagne service and in-room massages along with a private beach (direct access).

Does KAN Tulum Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does KAN Tulum Hotel have a restaurant with a breakfast menu?

Yes, KAN Tulum Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will KAN Tulum Hotel allow pets to stay free of charge?

No, pets aren't allowed at KAN Tulum Hotel though service animals are welcome.

Does KAN Tulum Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from KAN Tulum Hotel?

The closest major airport to KAN Tulum Hotel is Tulum Intl. Airport (TQO), which is 25.4 mi away (48 minutes by car).

Are there rooms with balconies at KAN Tulum Hotel?

No, you won't find guestrooms with balconies at KAN Tulum Hotel.

Does KAN Tulum Hotel have a wedding venue on site?

There are wedding services available at KAN Tulum Hotel if that's in your vacation plans.

KAN Tulum Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 165 reviews
Rating 8 - Good. 19 out of 165 reviews
Rating 6 - Okay. 11 out of 165 reviews
Rating 4 - Poor. 6 out of 165 reviews
Rating 2 - Terrible. 4 out of 165 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing from start to finish.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property and we cannot wait to come back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities
Such comfy beds and the restaurant is not to be missed!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel from A-to-Z I stay in the two bedroom villa with the private three level pool, it was just amazing! I can’t wait to go back
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bahareh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it so much now that I’m back home I miss everyone from there.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most unique and inspiring places I HAVE EVER EXPERIENCED. I love this place. Will absolutely return..
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to relax and lay out. Also very central to a lot restaurants.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a real treat. Great quality accommodation with lots available, spa, bar, restaurant. It’s away from the centre, perfect for a relaxing stay. Would highly recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mia

Liked: Cleanliness, staff & service
The most unique hotel. It surrounds its own cenote and feels like you’re living inside a luxurious tree house! Highly recommend. Absolutely beautiful!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Positives with this stay! Zen, Beauty & Amazing comfy bedrooms. Would stay here again!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good love everything about it
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
Excellent room with an incredible forest view from the large windows opposite the bed. Great value for Tulum and great location that was in between the town and beach. Small pool with loungers that were available to use. Incredible restaurant for us (vegans), slightly pricey but as is the whole of Tulum.
View from bedroom
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

MARISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so unique hotel, i highly recommend it to connect with nature and enjoy its own cenote on the property !! It wwas the best!! thank you so much
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Eleanor

Excellent
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Malik

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is extremely friendly. I would recommend that the hotel invest in ant traps/ bait as they were everywhere in the room. The restaurant 6/10. Parking needs improvement and have more spaces for guests. The cenote was closed due to construction but im sure it wouldve been enjoyable to if it was open.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was great!
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Patoya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, use WhatsApp to organize anything that you need from fresh towels, to taxi rides anywhere! Notable mention, the breakfast was top tier!!! Mimosas weren’t on the menu so you’ll have to ask but they are delicious!!!!!!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful property.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was amazing!
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing staff. Overall amazing experience!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms. Beautiful location.. quiet and relaxing.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

kashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay, property was well kept and very much ecofriendly… Restaurant also had great food and service…
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I travel to Mexico every Christmas, and we ALL agree that this was by far our favorite hotel / resort to date. At every moment, you feel completely swallowed by lush green plants. All of the staff are extremely helpful and kind. The food was fabulous. And of course, the piece de resistance is it's own cenote in the heart of the property. While not along the beach, the beach is extremely close and we did not feel it lacked at all. 10/10 stay!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Yuly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was better than expected. It was very relaxing, the site is gorgeous and being surrounded by so much nature was breath taking. Staff was very friendly and since there was not much traffic this time of the year we had quick access to a lot of places. Super recommended.
Stayed 2 nights in Sep 2025