Kimpton Aluna Tulum by IHG

Luxury hotel with 2 outdoor pools and a full-service spa

VIP Access

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Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet friendly
Bar
Room service
Spa

Explore the area

Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780

Place, Tulum National Park
‪3 min drive‬
Place, Playa Paraiso
‪7 min drive‬
Place, Tulum Mayan Ruins
‪7 min drive‬
Airport, Tulum Intl. Airport (TQO)
‪58 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Suite, 1 Bedroom, Balcony

Exceptional

690 sq ft
Sleeps 2
1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed (Essential)

Exceptional

412 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Balcony (Essential)

Wonderful

412 sq ft
Sleeps 3
1 King Bed

Suite, 1 Bedroom

690 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds (Essential)

Good

412 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible (Essential)

412 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Balcony (Essential)

Wonderful

412 sq ft
Sleeps 4
2 Queen Beds

Room (Essential)

412 sq ft
Sleeps 2
1 Twin Bed

About the neighborhood

Tulum

Located in Zama within 2 miles (3 km) of Tulum National Park, Kimpton Aluna Tulum by IHG is within a few miles (5 km) of other popular sights such as Tulum Mayan Ruins. This 78-room, 4.5-star hotel has 2 outdoor pools along with a full-service spa and a poolside bar.

What's nearby

Tulum National Park - 3 min drive - 1.6 miles
Las Palmas Public Beach - 5 min drive - 2.5 miles
Gran Cenote - 6 min drive - 3.8 miles
Playa Paraiso - 7 min drive - 2.9 miles
Tulum Mayan Ruins - 7 min drive - 2.7 miles

Getting around

Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

‪Jasmine - ‬7 min walk
‪Coco Cafe - ‬7 min walk
‪Carl's Jr. - ‬6 min walk
‪Escama - ‬10 min walk
‪Rossina - ‬11 min walk

About this property

Kimpton Aluna Tulum by IHG

Luxury hotel with 2 outdoor pools and a full-service spa

Guests of Kimpton Aluna Tulum by IHG have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. A stay here includes free valet parking. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a 24-hour business center, and a meeting room.

40-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer free toiletries and slippers. Balconies or patios, iPod docks, and ceiling fans are also available.

2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Qi Ja´Spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is open daily.

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Pool
Kids pool
Parking included
Free WiFi

$66 nightly

Oct 15 - Oct 16

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Free uncovered valet parking on site

Food and drink

Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 340 for adults and MXN 170 for children
A poolside bar

Things to do

2 outdoor pools
24-hour gym
Bicycle storage
Free bicycle rentals
Full-service spa

Family friendly

2 outdoor pools
Free rollaway/extra bed
In-room babysitting (surcharge)
Laundry facilities

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance

Business services

24-hour business center
Coworking space
Meeting room

Outdoors

Free pool cabanas
Garden
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Body scrubs
Couples treatment rooms
Facials
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool access ramp on site
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 buildings
3 floors
Banquet hall
Built in 2018
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Private bathroom
Slippers
Towels provided

Entertainment

40-inch smart TV
iPod dock
Netflix
Streaming services

Food and drink

Limited room service

Air conditioning
Ceiling fan
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

This property welcomes pets for free
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: MXN 360 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
Health club access
In-room bottled water
In-room safe
Partner property beach club access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MXN 340 for adults and MXN 170 for children
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Tulum

Kimpton Aluna Tulum

Kimpton Aluna Tulum by IHG Hotel

Kimpton Aluna Tulum by IHG Tulum

Kimpton Aluna Tulum an IHG Hotel

Kimpton Aluna Tulum by IHG Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Kimpton Aluna Tulum by IHG?

Kimpton Aluna Tulum by IHG offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Kimpton Aluna Tulum by IHG?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Kimpton Aluna Tulum by IHG on Oct 18, 2025 start from $99.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Kimpton Aluna Tulum by IHG?

This hotel is situated in Zama within a 10-minute walk of Jaguar Park and Hunab Lifestyle Center. You'll also find Tulum Mayan Ruins and Tulum National Park within a short drive.

Is there parking available at Kimpton Aluna Tulum by IHG?

Yes, valet parking and self parking are offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa at Kimpton Aluna Tulum by IHG?

Qi Ja´Spa is the hotel's spa and services include couples treatments, massages, and body scrubs.

Does Kimpton Aluna Tulum by IHG include a casino at the property?

No, Kimpton Aluna Tulum by IHG doesn't have a casino.

Is there an indoor pool at Kimpton Aluna Tulum by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Kimpton Aluna Tulum by IHG good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a full-service spa.

Are there hot tubs at Kimpton Aluna Tulum by IHG?

No, there isn't a spa tub at this hotel.

Does Kimpton Aluna Tulum by IHG feature a restaurant that includes a breakfast menu?

Kimpton Aluna Tulum by IHG offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Kimpton Aluna Tulum by IHG allow pets to stay free of charge?

Yes, pets stay free at Kimpton Aluna Tulum by IHG and the property also provides food and water bowls for pets.

Does Kimpton Aluna Tulum by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Kimpton Aluna Tulum by IHG?

The closest major airport to Kimpton Aluna Tulum by IHG is Tulum Intl. Airport (TQO), which is 27 mi away (47 minutes by car).

Are there rooms with balconies at Kimpton Aluna Tulum by IHG?

Yes, every guestroom at Kimpton Aluna Tulum by IHG comes with a balcony.

Kimpton Aluna Tulum by IHG Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

6/10 Okay

Alberto

Jul 15, 2025

Liked: Cleanliness, room comfort

Stayed 3 nights in Jul 2025

10/10 Excellent

Thu Nga

Traveled with family

Jul 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had such a pleasant stay at the Kimpton Aluna! The room is spacious, with 2 clean outdoor pools. I really appreciate that the bicycles are free so we can explore downtown Tulum and go to local restaurants. The receptionists were so helpful in recommending us cenotes and beaches to go to, which turned out to be the highlight of our trip. I'd definitely stay here again if I come back to Tulum.

Stayed 4 nights in Jun 2025

10/10 Excellent

Candace

Traveled with group, Traveled with family

Jul 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We absolutely loved our stay at this property! Our group came to celebrate a friend’s birthday and love the boutique, secluded feel of the hotel while also having direct access to food/nightlife. Everything we did was ~15 mins away. The on-site pool, bike rentals, restaurant, etc. were also really nice. Advice for future guests… - Bring your bug spray. The mosquitoes were pretty bad while we were there. To be fair, it had also rained our first day. - After booking, ask the hotel about shuttle service. They connected us with a family owned shuttle service who were initially only supposed to take us to and from the airport to the hotel, but they were so amazing that we ended up using their services for our entire trip. They’re a 24 hour company. 5 star experience with them.

Stayed 2 nights in Jun 2025

8/10 Good

Serenity

Traveled with family

Jul 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff were amazing! They were so polite, friendly and delightful to have on the vacation property.

Stayed 4 nights in May 2025

10/10 Excellent

Araceli

Traveled with family and small children, Traveled with family

Jun 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful customer service!!! If you’re looking to relax- this is the place to be! The only downside is you need to take a taxi to go to the beach and taxis are not the most budget friendly in Tulum. Other places near hotel with a doable short walk when it’s not too hot ir raining.

Stayed 5 nights in Jun 2025

10/10 Excellent

Julienne

Jun 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really lovely hotel and staff. I arrived in a mood. My suitcase was busted. My Airbnb had turned out to be crap. Juan greeted me in the driveway with a smile and a cool drink. They took care of my bags. I was shown to a very clean and comfortable room in moments. Staff came around to clean daily. Staying at the Kimpton was just the reset I needed.

Stayed 3 nights in Jun 2025

10/10 Excellent

Tiana

Traveled with group

Jun 26, 2025

Liked: Cleanliness

It’s absolutely AMAZING!!!

Stayed 3 nights in Apr 2025

10/10 Excellent

Maria Longoria, Dallas

Jun 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Jun 2025

10/10 Excellent

Yakini

Jun 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay! I will highly recommend to anyone who wants peace & relaxation.

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Jun 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super fun experience the staff was amazing and the amenities were great. Also I was surprised by the 5 o'clock happy hour with drinks and treats. I recommend staying on the first floor near pool. Overall, I look forward to staying at that location on future visit.

Stayed 3 nights in May 2025

10/10 Excellent

Mark

Jun 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I loved that the staff was super friendly and helpful on everything you can possibly needed during my stay. The Place was clean and it was just a wonderful place to stay in Tulum.

Stayed 5 nights in May 2025

10/10 Excellent

Neacail

Jun 5, 2025

Stayed 3 nights in May 2025

10/10 Excellent

Tamika

Traveled with partner

May 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience for my first time in Mexico!

Stayed 3 nights in May 2025

10/10 Excellent

veronica

Traveled with family

May 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice, clean and friendly staff

Stayed 2 nights in May 2025

10/10 Excellent

Sheila

Traveled with family

May 9, 2025

Liked: Amenities

Excellent location and staff is very friendly.

Stayed 4 nights in Apr 2025

10/10 Excellent

Grant

Traveled with partner

May 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best hotel experiences I’ve ever had. While they don’t have every amenity in the world, they have what you need. They are such amazing people, running an absolutely stunning hotel. Special mentions to Jesus and Ricardo for being so accommodating, resourceful and knowledgeable about Bacalar and all of its wonders. Not only will I come back, I’ll try and do it as soon as possible.

Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Traveled with family

Apr 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was very polite and service from all areas were fantastic! I will miss my favorites for sure ! The hotel is very peaceful and lives up to expectations. I will return and recommend to others !

Stayed 7 nights in Apr 2025

10/10 Excellent

Marcia

Traveled with partner

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome boutique hotel. Great pool!

Stayed 2 nights in Apr 2025

10/10 Excellent

Ingrid, Maybrook

Traveled with family

Apr 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We will be back!

Stayed 3 nights in Mar 2025

10/10 Excellent

Erica

Apr 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

Kelli

Traveled with partner

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entire staff was incredibly friendly and willing to go above and beyond to help us with whatever we wanted or needed. The hotel is clean, beautiful and peaceful. Our room was aesthetically pleasing, had all that we needed and the bed was large and comfortable. The bikes they have available made riding anywhere in town a breeze!!

Stayed 4 nights in Apr 2025

10/10 Excellent

Terrence

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Stayed 4 nights in Apr 2025

6/10 Okay

Breneka

Traveled with partner

Apr 10, 2025

Liked: Staff & service

The property was visually appealing and so peaceful. The staff was incredibly kind. This hotel is ideal for a relaxing and peaceful getaway, especially if you don’t mind the presence of children. My only concern was a strong odor of mold or mildew that became noticeable while I was sleeping, which was quite unbearable. I recommend addressing this issue with maintenance.

Stayed 1 night in Apr 2025

10/10 Excellent

Hyeonseo

Apr 4, 2025

Liked: Cleanliness

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Traveled with partner

Apr 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was great. Arranged a scooter rental for us, delivered right to the hotel. Property itself was very nice, and well maintained. The upper deck by the rooftop pool could use a little TLC. It was pretty quiet, pools were nice, especially on those 30 afternoons. The hotel is halfway between the beach zone and the main Tulum strip. There's a great grocery store within walking distance. Very safe area. Rooms were spacious, well kept, my only complaint is that the shower didn't get hot enough. We will be back next year.

Stayed 7 nights in Mar 2025