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Kimpton Aluna Tulum by IHG

4.5 star property
VIP Access

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Photo gallery for Kimpton Aluna Tulum by IHG

Exterior
Point of interest
2 outdoor pools, free cabanas, pool umbrellas
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780
  • Place, Jaguar Park
    ‪2 min walk‬
  • Place, Hunab Lifestyle Center
    ‪3 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪47 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 690 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed (Essential)

9.8 out of 10
Exceptional
(9 reviews)
  • 412 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Balcony (Essential)

9.2 out of 10
Wonderful
(7 reviews)
  • 412 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 690 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds (Essential)

7.4 out of 10
Good
(3 reviews)
  • 412 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Mobility Accessible (Essential)

  • 412 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential) | Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony (Essential)

9.2 out of 10
Wonderful
(5 reviews)
  • 412 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Premium bedding, down comforters, in-room safe, blackout drapes

Room (Essential)

10.0 out of 10
Exceptional
(1 review)
  • 412 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Tulum

Located in Zama within 2 miles (3 km) of Tulum National Park, Kimpton Aluna Tulum by IHG is within a few miles (5 km) of other popular sights such as Tulum Mayan Ruins. This 78-room, 4.5-star hotel has 2 outdoor pools along with a full-service spa and a poolside bar.

What's nearby

  • Jaguar Park - 2 min walk - 0.1 miles
  • Hunab Lifestyle Center - 3 min walk - 0.2 miles
  • Tulum National Park - 3 min drive - 1.6 miles
  • Dos Aguas Park - 4 min drive - 1.3 miles
  • Hospital de Tulum - 5 min drive - 1.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Jasmine - ‬7 min walk
  • ‪Olio - ‬11 min walk
  • ‪Carl's Jr. - ‬7 min walk
  • ‪Panza Tulum - ‬1 min walk

About this property

Kimpton Aluna Tulum by IHG

Guests of Kimpton Aluna Tulum by IHG have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. A stay here includes free valet parking. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a 24-hour business center, and a meeting room.
40-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer free toiletries and bathrobes. Balconies or patios, iPod docks, and ceiling fans are also available.
2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Qi Ja´Spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 340 for adults and MXN 170 for children
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum by IHG Hotel
Kimpton Aluna Tulum by IHG Tulum
Kimpton Aluna Tulum an IHG Hotel
Kimpton Aluna Tulum by IHG Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Kimpton Aluna Tulum by IHG?

Kimpton Aluna Tulum by IHG offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Kimpton Aluna Tulum by IHG?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Kimpton Aluna Tulum by IHG on Mar 16, 2026 start from $169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Kimpton Aluna Tulum by IHG?

This hotel is situated in Zama within a 10-minute walk of Jaguar Park and Hunab Lifestyle Center. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Will I be able to park at Kimpton Aluna Tulum by IHG?

Yes, valet and self parking are offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa at Kimpton Aluna Tulum by IHG?

Qi Ja´Spa is the hotel's spa and services include couples treatments, body treatments, and massages.

Does Kimpton Aluna Tulum by IHG have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a poolside bar, and a full-service spa at this hotel.

Does Kimpton Aluna Tulum by IHG include a casino at the property?

No, Kimpton Aluna Tulum by IHG doesn't have a casino.

Is there an indoor pool at Kimpton Aluna Tulum by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Kimpton Aluna Tulum by IHG good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a full-service spa.

Are there hot tubs at Kimpton Aluna Tulum by IHG?

No, there isn't a spa tub at this hotel.

Does Kimpton Aluna Tulum by IHG feature a restaurant that includes a breakfast menu?

Kimpton Aluna Tulum by IHG offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Kimpton Aluna Tulum by IHG allow pets to stay free of charge?

Yes, pets stay free at Kimpton Aluna Tulum by IHG and the property also provides food and water bowls for pets.

Are there connecting rooms at Kimpton Aluna Tulum by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Kimpton Aluna Tulum by IHG?

The closest major airport to Kimpton Aluna Tulum by IHG is Tulum Intl. Airport (TQO), which is 27.2 mi away (45 minutes by car).

Can I book a room with a balcony at Kimpton Aluna Tulum by IHG?

Yes, every guestroom at Kimpton Aluna Tulum by IHG comes with a balcony/patio.

Kimpton Aluna Tulum by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 222 out of 323 reviews
Rating 8 - Good. 62 out of 323 reviews
Rating 6 - Okay. 22 out of 323 reviews
Rating 4 - Poor. 7 out of 323 reviews
Rating 2 - Terrible. 10 out of 323 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Carlos

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Breakfast was very good and service was great!! Bed were very comfortable firm as well as the pillows were food quality.
Stayed 5 nights in Nov 2025

10/10 Excellent

Madison

Stayed 4 nights in Nov 2025

10/10 Excellent

Rayleen Lenore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, staff were friendly and park nearby. Loved access to bicycles
Stayed 16 nights in Nov 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Mario

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
dated hotel that needs love and renovation
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, bike availabilty and super nice place!
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Mauro

Business traveler
Liked: Cleanliness, staff & service, amenities
great service
Stayed 3 nights in Nov 2025

8/10 Good

Daria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Louis at the front desk is the best! The staff was very helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis

Stayed 2 nights in Oct 2025

10/10 Excellent

Ariela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we stayed at during this trip. The staff is incredible, the hotel is gorgeous, and the food and drinks are top notch. The free happy hour by the pool is a great touch. Visiting in the rainy season could mean some light flooding and not being able to enjoy the rooftop terrace and pool, but it was still 100% worth it.
Stayed 2 nights in Oct 2025

10/10 Excellent

DR JESUS A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, super friendly staff

Great location, super friendly staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top-tier.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jul 2025

8/10 Good

Lakiesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Kimpton Aluna Tulum! Jonathan and Jesus at reception were super friendly and helpful, and Charlie at Parallel restaurant was kind and attentive. The hotel is clean, stylish, and relaxing. Only wish the balconies were more soundproof, as some guests were a bit loud. Overall, loved the service and vibe here!
Stayed 5 nights in Aug 2025

8/10 Good

TED

Stayed 1 night in Jul 2025

10/10 Excellent

Jamaya

Excellent!
Stayed 1 night in Jul 2025

6/10 Okay

Alberto

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Thu Nga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a pleasant stay at the Kimpton Aluna! The room is spacious, with 2 clean outdoor pools. I really appreciate that the bicycles are free so we can explore downtown Tulum and go to local restaurants. The receptionists were so helpful in recommending us cenotes and beaches to go to, which turned out to be the highlight of our trip. I'd definitely stay here again if I come back to Tulum.
Stayed 4 nights in Jun 2025

10/10 Excellent

Candace

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at this property! Our group came to celebrate a friend’s birthday and love the boutique, secluded feel of the hotel while also having direct access to food/nightlife. Everything we did was ~15 mins away. The on-site pool, bike rentals, restaurant, etc. were also really nice. Advice for future guests… - Bring your bug spray. The mosquitoes were pretty bad while we were there. To be fair, it had also rained our first day. - After booking, ask the hotel about shuttle service. They connected us with a family owned shuttle service who were initially only supposed to take us to and from the airport to the hotel, but they were so amazing that we ended up using their services for our entire trip. They’re a 24 hour company. 5 star experience with them.
Stayed 2 nights in Jun 2025

8/10 Good

Serenity

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing! They were so polite, friendly and delightful to have on the vacation property.
Stayed 4 nights in May 2025

10/10 Excellent

Araceli

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service!!! If you’re looking to relax- this is the place to be! The only downside is you need to take a taxi to go to the beach and taxis are not the most budget friendly in Tulum. Other places near hotel with a doable short walk when it’s not too hot ir raining.
Stayed 5 nights in Jun 2025

10/10 Excellent

Julienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel and staff. I arrived in a mood. My suitcase was busted. My Airbnb had turned out to be crap. Juan greeted me in the driveway with a smile and a cool drink. They took care of my bags. I was shown to a very clean and comfortable room in moments. Staff came around to clean daily. Staying at the Kimpton was just the reset I needed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiana

Traveled with group
Liked: Cleanliness
It’s absolutely AMAZING!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria Longoria, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

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