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Kai Tulum

3.5 star property
VIP Access

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Photo gallery for Kai Tulum

On the beach, white sand, beach yoga
Aerial view
Exterior
Premium Suite Partial Ocean View 2 Beds | View from room
Outdoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, QROO, 77766
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪1 min walk‬
  • Place, Las Palmas Public Beach
    ‪10 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪73 min drive‬
VIP Access
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Room options

View all photos for Suite Garden View King

Suite Garden View King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Garden View King

  • Garden view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite Partial Ocean View

King Suite Partial Ocean View | Egyptian cotton sheets, premium bedding, down comforters, minibar

King Suite Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Ocean View King

Suite Ocean View King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Ocean View King

  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Two Double Beds Partial Ocean View

Suite Two Double Beds Partial Ocean View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Two Double Beds Partial Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite Oceanfront King

Suite Oceanfront King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Oceanfront King

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Garden Room King

Garden Room King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Garden Room King

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite Garden View

Premium Suite Garden View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Suite Garden View

  • Garden view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite Partial Ocean View 2 Beds

Premium Suite Partial Ocean View 2 Beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Suite Partial Ocean View 2 Beds

  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Located in Zona Hotelera, Kai Tulum is adjacent to Playa Paraiso and within a mile (2 km) of other popular sights like Tulum Mayan Ruins. This 11-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Tulum National Park - 1 min walk - 0.0 miles
  • Jaguar Park - 1 min walk - 0.0 miles
  • Playa Paraiso - 1 min walk - 0.1 miles
  • Las Palmas Public Beach - 10 min walk - 0.6 miles
  • Tulum Mayan Ruins - 7 min drive - 1.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪King Kebab - ‬10 min drive
  • ‪Playa Pescadores - ‬7 min walk
  • ‪Mezzanine Restaurant - ‬10 min walk
  • ‪Cinco Playa Paraiso Tulum - ‬5 min walk
  • ‪Carl's Jr. - ‬7 min drive

About this property

Kai Tulum

Guests of Kai Tulum enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. There's free offsite parking, and an airport shuttle (available 24 hours) for MXN 2900 per vehicle one-way. The front desk has multilingual staff that can help with securing valuables, concierge services, and luggage storage. This beach hotel also has a garden.
Guests can expect to find free WiFi. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Furnished balconies or patios, minibars, and ceiling fans are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: MXN 10 to 30 for adults and MXN 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • Beach yoga
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 9:00 AM - 8:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Guests are not permitted to bring any PET or PETE (polyethylene terephthalate) products to the property. Examples include soft drink and water bottles, some juice and liquor bottles, and plastic packaging for food.

This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 25.0 per night

Property payment types

Important information

Fees

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 10 to 30 for adults, and MXN 10 to 30 for children
  • Airport shuttle fee: MXN 2900 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MXN 25.0 per night
  • Facilities fee: MXN 3.5 per accommodation, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.
Property Registration Number EDE210312R13

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Kai Hotel

Kai Tulum

Kai Tulum Hotel

Kai Tulum Tulum

Kai Tulum Hotel Tulum

Frequently asked questions

What can I see around Kai Tulum?

This hotel is situated in Zona Hotelera within a short 18-minute walk of Tulum Mayan Ruins and also 1 minutes on foot from Playa Paraiso. You'll also find Tulum Beach and Tulum National Park within a short drive.

How much does it cost to stay at Kai Tulum?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Kai Tulum on Jun 9, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Kai Tulum?

No, there isn't parking at the hotel but you'll find free parking.

Is there a spa at Kai Tulum?

Spa services at the hotel include massages.

Does Kai Tulum include a casino?

No, Kai Tulum doesn't have a casino.

Is there an indoor pool at Kai Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Kai Tulum?

This beachfront hotel offers many amenities for couples, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Kai Tulum?

No, this hotel doesn't have a spa tub.

Does Kai Tulum have a restaurant with a breakfast menu?

Yes, Kai Tulum serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Kai Tulum allow pets to stay free of charge?

No, pets aren't allowed at Kai Tulum.

Are there connecting rooms at Kai Tulum?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Kai Tulum?

The closest major airport to Kai Tulum is Tulum Intl. Airport (TQO), which is 28.8 mi away (61 minutes by car).

Can I book a room with a balcony at Kai Tulum?

Yes, every guestroom at Kai Tulum comes with a furnished balcony/patio and some offer ocean and garden views.

Kai Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 189 reviews
Rating 8 - Good. 31 out of 189 reviews
Rating 6 - Okay. 13 out of 189 reviews
Rating 4 - Poor. 6 out of 189 reviews
Rating 2 - Terrible. 9 out of 189 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Jamine

Liked: Cleanliness, amenities, property conditions & facilities
Rude morning waiter at breakfast. He said there was no menu and told us there was omelettes only and no price. When we were shocked to find out the total, he demanded a 15-20 percent tip. The rooms were nice but not as expected. We booked a partial ocean view and had no view at all of the ocean
Stayed 1 night in Jan 2026

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2025

2/10 Terrible

Chirag

Disliked: Cleanliness, property conditions & facilities
No 24 hour shuttle as advertised. Instead get charged double the going rate for airport transfers. No front of staff available after 5pm which is extremely unhelpful and only person on site after this time cannot understand English nor speak it.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Loved the room, staff was friendly and beach was gorgeous
Stayed 4 nights in Nov 2025

10/10 Excellent

Shariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Stayed 3 nights in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how this location is very private. It has its private entrance to the jaguar park area. You also have access to golf carts that take you around the area where you can visit the light house, the Mayan ruins and other beaches like Santa Fe. We had the ocean front villa #1. Right in front the beach and near their restaurant Bokoba. Staff was extremely friendly. The waiter Jose went above and beyond for us. He brought us breakfast to our patio a few times. Was very attentive to our needs whether we were in our room. The pool or the beach.
Pool
Beach
Breakfast
Coffee
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicolas

Stayed 2 nights in Jul 2025

10/10 Excellent

Mario

Stayed 1 night in Mar 2025

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Sonata, Boca raton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay. A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
Stayed 4 nights in May 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)! We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We love Kai Tulum. The staff is always amazing and super friendly. The suites are so perfect- it’s like your own little oceanside cottage. Location inside the National Park is ideal for safety. Only negative this trip was the amount of seaweed but that is outside the control of any hotel. We can’t wait to return in the future.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerzy, Jackson Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Stayed 2 nights in Mar 2025

6/10 Okay

GUSTAVO

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dusty allergy

We have a nice stay at Kai Hotel. Good place to stay, but we have lots o Dust allergy. After frist night we woke-up and I don’t know why we have many allergy. Another night and same lots of allergy. We decided to look where is coming this allergy and BIG Surprise on top of closest lotsssss of Dust. OMG we don’t know when it was the last time that place was clean. Very bad the hotel is nice but now we taking pilules for allergy. Look the photos that we made.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities
Simply amazing!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nichol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
Stayed 3 nights in Dec 2024

2/10 Terrible

Marc

Disliked: Staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, but I wish we got more information about Tulum of what to do and where to go. Other than that everything was great
Stayed 7 nights in Dec 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The government started a new program to limit plastic- cans etc.. so on the road to the hotel everyone was stopped by the military and car screened. Massive backups- also we had water bottles and beer for our trip removed from our car.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! The location is great and if you like the eco-friendly bohemian vibe, you'll love this place. Plus the property is literally on yhe beach. Can't beat this deal. Would definitely stay again!
Stayed 1 night in Nov 2024

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and accommodation but the breakfast service let it down.
Stayed 3 nights in Sep 2024

8/10 Good

Stacy K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
Stayed 7 nights in Aug 2024

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