Hotel Hacienda Dos Ojos

Hotel with free parking, near Xel-Há Park

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Where to?

Dates

September 2025

October 2025

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service
Pool
Housekeeping
Parking included
Air conditioning
Free WiFi

Explore the area

Carretera Federal Cancun-Tulum Km 245, Lote 858 Z12 P1, Tulum, QROO, 77760

Xel-Há Park
‪3 min drive‬
Soliman Bay
‪7 min drive‬
Dos Ojos Cenote
‪12 min drive‬
Tulum Intl. Airport (TQO)
‪71 min drive‬

Room options

Superior Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

Exceptional

258 sq ft
Sleeps 4
2 Double Beds

About the neighborhood

Tulum

Located within a 5-minute walk of Xcacel Beach, Hotel Hacienda Dos Ojos is within 2 miles (3 km) of Xel-Há Park. This 3-star hotel has 10 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

Xel-Há Park - 3 min drive - 1.6 miles
Xcacel Beach - 5 min drive - 3.1 miles
Soliman Bay - 7 min drive - 3.6 miles
Xcacel-Xcacelito Sanctuary - 9 min drive - 3.3 miles
Dos Ojos Cenote - 12 min drive - 3.1 miles

Getting around

Cancun Intl. Airport (CUN) - 79 min drive

Restaurants

‪Bahia Principe Grand Coba - ‬8 min drive
‪Lobby Pub - ‬9 min drive
‪Katok - ‬11 min drive
‪Restaurante Yucatan - ‬9 min drive
‪Le Gourmet Restaurant - ‬8 min drive

About this property

Hotel Hacienda Dos Ojos

Hotel with free parking, near Xel-Há Park

Guests of Hotel Hacienda Dos Ojos enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Free parking is included with your stay. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a picnic area and a garden.

32-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Minibars, coffee makers, and portable fans are also available.

Recreational amenities at the hotel include an outdoor pool.

Similar properties

9 restaurants, lunch, dinner served; Asian cuisine

Pool
All inclusive
Spa
Kids pool

$267 nightly

Sep 9 - Sep 10

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

A restaurant
Snack bar/deli

Things to do

Outdoor pool

Family friendly

Outdoor pool
Snack bar/deli

Conveniences

Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden
Picnic area
Terrace

Accessibility

No elevator

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Towels provided

Entertainment

32-inch smart TV with satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Minibar

Air conditioning
Iron/ironing board
Portable fan
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

This property doesn't allow pets

Children and extra beds

Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Check-in: 3:00 PM—-10:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 8:00 PM.
There are no elevators.
Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Hacienda Dos Ojos Tulum

Hacienda Dos Ojos Tulum

Hacienda Dos Ojos

Hotel Hacienda Dos Ojos Hotel

Hotel Hacienda Dos Ojos Tulum

Hotel Hacienda Dos Ojos Hotel Tulum

Frequently asked questions

Are free cancellation options available at Hotel Hacienda Dos Ojos?

Hotel Hacienda Dos Ojos provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to do close to Hotel Hacienda Dos Ojos?

This hotel is located in Tulum, just steps from Xcacel Beach. You'll also find Xel-Há Park and Soliman Bay within a short drive.

Is parking available on site at Hotel Hacienda Dos Ojos?

Yes, self parking is offered for free at the hotel.

Does Hotel Hacienda Dos Ojos include a casino?

No, Hotel Hacienda Dos Ojos doesn't have a casino.

Is there an indoor pool at Hotel Hacienda Dos Ojos?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Hotel Hacienda Dos Ojos good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a smart TV as well as an outdoor pool.

Does Hotel Hacienda Dos Ojos have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Hacienda Dos Ojos have a restaurant with a breakfast menu?

No, Hotel Hacienda Dos Ojos doesn't have a restaurant that serves breakfast.

Does Hotel Hacienda Dos Ojos allow pets to stay free of charge?

No, pets aren't allowed at Hotel Hacienda Dos Ojos.

Are there connecting rooms at Hotel Hacienda Dos Ojos?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Hacienda Dos Ojos?

The closest major airport to Hotel Hacienda Dos Ojos is Tulum Intl. Airport (TQO), which is about 21.6 mi away.

Are there rooms with balconies that I can book at Hotel Hacienda Dos Ojos?

No, there aren't any guestrooms with balconies at Hotel Hacienda Dos Ojos.

Hotel Hacienda Dos Ojos Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Terrible

S

Apr 10, 2025

Disliked: Staff & service

Didnt know we were coming

This was a bizzare stay. Firstly we cpuldnt find the place, it was dark and aĺl thr buildings had their shutters down. You drive past and do not see the sign because it says Hotel Boutique. And in much dmaller letters, the actual name of the hotel. We called and it was apparent that they had no idea of our booking and closed because they had no other bookings. So the manager drove almost an hour to open up. We waited patiently outside. He was very nice but admitted he hadnt looked at hotels.com reservations. He gave us water and soft drinks. The room was clean and basic but thats all we wanted. If you book here, make sure you have confirmation from the hotel

Stayed 1 night in Apr 2025

10/10 Excellent

Reed

Jan 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6 Stars of Absolute Excellence. Gracias la familia.

Stayed 2 nights in Jan 2025

2/10 Terrible

Angelica

Jan 17, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2025

10/10 Excellent

Terry

Jan 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value in tulum

In outrageously expensive Tulum, this hotel offers some relief. But whatever it was missing in location, it made up for in personalized service. I had excellent dinners here as well as made to order breakfast. It’s a family owned and operated business. It was like being a guest in somebody’s home. I was given the possibility of rides to archeological sites and ultimately to the Tren Maya station.

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family

Dec 20, 2024

Liked: Staff & service

Average

Service is good. Location is good but no obvious sign so easy to pass by, especially at evening. No water heater but when asked they are happy to deliver hot water in bottle.

Stayed 1 night in Dec 2024

10/10 Excellent

Maren

Traveled with family

Mar 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super close to Xel-Ha, very convenient for staying at while visiting this park. Staff was helpful and friendly.

Stayed 3 nights in Mar 2024

10/10 Excellent

ivonne

Mar 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff, they really took care of us!

Stayed 1 night in Mar 2024

8/10 Good

Ann

Jan 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is away from the downtown Tulum fray. It is frequented by local workers using the highway. The local taxi collectives go by very often and it's easy and cheap to get around without a car.

Stayed 6 nights in Dec 2023

10/10 Excellent

Rosie

Traveled with partner

Jan 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cute place, clean, has the local charm. Best part is the friendliness of the staff and accommodating helpfulness. The shower was the best after a long day, great water pressure and hot water! Also, no shampoo or toiletries like other hotels usually have, but when I asked they provided us with some.

Stayed 2 nights in Dec 2023

10/10 Excellent

Judit

Traveled with partner

Aug 4, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed only 2 nights at this hotel, & our stay was wonderful, it is located on the main road Tulum center is only 15 minutes down the road, Tulum ruins site and public beaches are also about 15 minutes right before entering the city center of Tulum, it is also surrounded by several cenotes and at least 3 beaches within 10 minutes of a drive. The breakfast included a selection of 5 dishes with the chilaquiles being our favorite as it was a generous portion. The staff was incredibly kind and helpful. The hotel has a pool with a couple of picnic style tables perfect for an after beach cool off. The room we stayed in was the master bedroom and we loved how big it was. The pictures do no justice to the room, it truly was beautiful. We will definitely be staying here again in our next Tulum trip.

Stayed 2 nights in Jul 2023

10/10 Excellent

Kaixin

Business traveler, Traveled with family

Jul 31, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good

Stayed 1 night in Jul 2023

6/10 Okay

Joseph

Jul 30, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Check in is at 4pm. I arrived at 6pm and had to wait 30 minutes for the room cleaning. No towels in the room. The booking included breakfast. However, I departed at 7:30am and the restaurant and office were closed. No breakfast. I would not stay here again.

Stayed 1 night in Jul 2023

6/10 Okay

Kit

Traveled with partner

Apr 30, 2023

Liked: Cleanliness, staff & service

Disliked: Amenities

Like: Staff very friendly, room kept clean, cozy feeling Disappointing: Poor wifi in room, TV no wifi capability, no table and chair in room, dim lighting, unable to use ceiling fan and light independently. Overall: You get what you pay for. I still appreciate the service. Daniel was great, very nice. The place and the rooms can use some upkeep. This hotel is in the middle of a highway. Having your own transportation is very helpful. Otherwise, you would need to learn the local transportation or depend on taxi or some other transportation method. There are tons of activities around but you just need to be able to get there. Many people compliant about noise. It's true, a bit noisy but didn't bother us.

Stayed 7 nights in Apr 2023

10/10 Excellent

Milton

Traveled with family

Apr 2, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great little hotel. Nice location. Has a connected restaurant where they cooked breakfast each day. It's a basic hotel, nothing fancy. Great staff. Very friendly and helpful. Only downside is that it's right off the main road (also a plus as it's easy to get around). You can hear the road noise. It didn't bother us, was like white noise. But if you want it super quiet, this isn't the place. Otherwise it's great for a clean, safe place to sleep after a day of adventures.

Stayed 7 nights in Mar 2023

8/10 Good

Sandra

Traveled with family

Feb 22, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location, close to Xel Ha for a fun visit. Nicely decorated rooms with local color, opening to a grassy area with a small swimming pool and ample seating. Delicious breakfasts cooked to order in the hotel restaurant. Excellent value. Traffic hum from highway audible but didn't keep us awake.

Stayed 2 nights in Feb 2023

10/10 Excellent

jacob

Traveled with group

Feb 13, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Matteo Danny and their crew were very nice and accommodating. Even dealt with our lateness and all the shenanigans we conducted!

Stayed 2 nights in Feb 2023

10/10 Excellent

Diana

Traveled with partner

Jan 22, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service! Great friendly people

Stayed 4 nights in Jan 2023

4/10 Poor

Guilherme

Jan 7, 2023

Stayed 1 night in Jan 2023

10/10 Excellent

Virginia, Madison

Traveled with partner

Dec 29, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is in good shape. The pictures make it look like an open motel. It is not. The entire property is behind locked gates so we felt very secure. The only issue was there was not enough water pressure at 10 pm to fill the in room tub. Taking a shower the pressure was good. Just don’t plan on using the jacuzzi tub. The bed was comfortable. The towels were mismatched and could use an upgrade. There were no face towels or cups in the room. Overall for the price pleasantly surprised!

10/10 Excellent

Adriana

Traveled with family and small children, Traveled with family

Oct 17, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable had free breakfast Food was good Very helpful

Stayed 2 nights in Oct 2022

10/10 Excellent

kastina

Apr 13, 2022

Stayed 1 night in Apr 2022

10/10 Excellent

Jennifer

Mar 31, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2022

10/10 Excellent

Jhania

Mar 10, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2022

8/10 Good

Diana, Richmond

Traveled with partner

Mar 4, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

PROS Gorgeous property Very affordable! Convenient; Not too far from downtown Tulum (20 minutes by car)- drove there every day for food and shopping Free, easy self-parking Felt safe Free wi-fi Quiet and clean hotel; Very comfortable Very friendly staff Very pretty bedroom and bathroom Spacious shower and vanity Delicious made-to-order breakfast included! (choice of chilaquiles, eggs w/ beans & toast, pancakes w/ fruit, yogurt granola fruit, coffee, orange juice) Plenty of drawers and hangers for clothes CONS No Kleenex Only shampoo available Only 2 towels and 1 hand towel; Had to ask for towels every day for water activities (beach, cenote, pool) No safe, even though listed in description No iron or ironing board; had to ask for iron Dresser drawers almost fall out Humid- doors and windows don't provide good insulation Street noise loud at night No free coffee or tea in the room Dim lighting in bathroom

Stayed 3 nights in Feb 2022

10/10 Excellent

ning

Feb 10, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay

This is a nice small motel 11 km from Tulum and a few cenotes next door. We spent 3 nights there and we were pleased to wake up every morning to the chirpings of grackles and see clean room after walking around all day sweating like pigs. It has a restaurant which serves breakfast next to lobby. Everyone was nice with innocent smiles and friendly gestures to break our language barriers.

Stayed 2 nights in Feb 2022