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Gardenia Collective

3.0 star property

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Photo gallery for Gardenia Collective

Front of property
Comfort Studio, Balcony, City View | In-room safe, free WiFi, bed sheets
Comfort Studio, Balcony, City View | Bathroom | Shower, towels, soap, shampoo
Exterior
Comfort Suite | In-room safe, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Outdoor Space
  • Breakfast available

Explore the area

View in a map
Calle Sol Ote Manzana 27 Lote 9 Colonia, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪14 min walk‬
  • Place, Hospital de Tulum
    ‪19 min walk‬
  • Place, Cenote Calavera
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Standard Suite, Private Bathroom

Standard Suite, Private Bathroom | In-room safe, free WiFi, bed sheets

Standard Suite, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Suite

Comfort Suite | In-room safe, free WiFi, bed sheets

Comfort Suite

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Studio, Balcony, City View

Comfort Studio, Balcony, City View | In-room safe, free WiFi, bed sheets

Comfort Studio, Balcony, City View

  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Suite, Balcony, City View

Comfort Suite, Balcony, City View | In-room safe, free WiFi, bed sheets

Comfort Suite, Balcony, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Tulum

Located in Tulum City Center, Gardenia Collective is a leisurely stroll from sights such as Dos Aguas Park and Hunab Lifestyle Center. This 12-room, 3-star apartment building welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.
View more Apartments in TulumOpens in a new window

What's nearby

  • Dos Aguas Park - 13 min walk - 0.7 miles
  • Jaguar Park - 14 min walk - 0.8 miles
  • Hunab Lifestyle Center - 14 min walk - 0.8 miles
  • Hospital de Tulum - 19 min walk - 1.0 mile
  • Cenote Calavera - 3 min drive - 1.4 miles

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪El Capitán - ‬5 min walk
  • ‪Tacos y tortas el tio - ‬5 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪Papaya Pizza & Co - ‬4 min walk
  • ‪Azul Cafe - ‬2 min walk

About this property

Gardenia Collective

Guests staying at Gardenia Collective enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. Additional amenities include meeting rooms and a picnic area.
Each apartment is air-conditioned and has a safe. Guests can expect to find free WiFi and a 32-inch Smart TV with satellite channels. Housekeeping is available on request.
Recreational amenities at the apartment include an outdoor pool.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 3 to 15 for adults and USD 3 to 15 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • Streaming services

Outdoor areas

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundromat nearby

Work spaces

  • Coworking space
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: USD 10 per accommodation per night
  • Service animals exempt from fees
  • Deposit: USD 50 per stay

Suitability/Accessibility

  • No elevator

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Safe
  • Virtual front desk

Location highlights

  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near the sea

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • This property welcomes pets for USD 10 per accommodation, per night, plus a deposit of USD 50 per stay
  • Dogs only
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 3 to 15 for adults, and USD 3 to 15 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gardenia Collective Tulum
Gardenia Collective Residence
Gardenia Collective Residence Tulum

Frequently asked questions

What can I see close to Gardenia Collective?

This apartment is situated in Tulum City Center within a short 18-minute walk of Jaguar Park and also 11 minutes on foot from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Will I be able to park at Gardenia Collective?

No, this apartment doesn't offer parking.

Does Gardenia Collective feature a casino?

No, Gardenia Collective doesn't have a casino.

Is there an indoor pool at Gardenia Collective?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Gardenia Collective?

Couples staying at this apartment will appreciate amenities like streaming services as well as an outdoor pool and a rooftop terrace.

Are there hot tubs at Gardenia Collective?

No, this apartment doesn't have a spa tub.

Does Gardenia Collective have a restaurant that serves breakfast?

Gardenia Collective offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Does Gardenia Collective allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Gardenia Collective for a fee of USD 10 per accommodation, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Gardenia Collective?

No, there aren't connecting guestrooms at this apartment.

What is the closest airport to Gardenia Collective?

The closest major airport to Gardenia Collective is Tulum Intl. Airport (TQO), which is 26.3 mi away (44 minutes by car).

Can I book a room with a balcony at Gardenia Collective?

Yes, some apartments at this apartment offer a furnished balcony where guests can enjoy city and pool views.

Gardenia Collective Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.0/10

Cleanliness

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, communication
A short taxi ride away from the ruins, but you could walk there in under an hour. The staff are very friendly. The breakfast options are better than most hotels. The rooftop deck is a unique treat to enjoy.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cali

Liked: Cleanliness, communication
The room was easy to self check into. The hosts were quick to communicate with WhatsApp in English & Spanish. The room was clean, quiet and comfortable. Gardenia is located near bike/scooter rentals, a large supermarket, the main strip and a bike path to the beaches (about 20min ride),
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness, check-in, communication, listing accuracy
Très beau et agréable logement. Excellent service de la part de toutes les personnes rencontrées. Succulent déjeuner, choix variés. * La "piscine" est plutôt un jacuzzi. *
Bel espace extérieur peu utilisé. La chambre 1 a une porte patio donnant directement à cet endroit. En direct de la piscine jacuzzi.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, communication
Excelente localização, chuveiro e cama. Mercados, restaurantes, cafés e lojas de souvenirs, todos muito próximos, dá para ir a pé. Anfitrião muito gentil e solícito.
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Alfredo

Disliked: Cleanliness, communication
Falta limpieza y atención del personal
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marcia Dee Ann

Liked: Cleanliness
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

armando

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jul 2025