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Aparthotel

Casa Wahh

4.0 star property
Aparthotel with free parking, near Tulum National Park

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Photo gallery for Casa Wahh

Relax in this serene bedroom with a large bed, bedside tables, and a ceiling fan.
Enter through the ornate entrance door into a stylish lobby with a seating area and lush greenery.
Relax on the outdoor terrace with a wooden table, wicker chairs, and a comfortable bench, surrounded by lush greenery.
Relax by the serene pool surrounded by lush greenery and tall trees.
Stunning entrance with ornate door and lush greenery.

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Privada Luum Zama en Aldea Zama,, Mza 27, lte 1, Tulum, QROO, 77760
  • Tulum National Park
    ‪3 min drive‬
  • Playa Paraiso
    ‪7 min drive‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪57 min drive‬

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Room options

View all photos for Deluxe Apartment, Private Pool

Private spa tub

Deluxe Apartment, Private Pool

  • 2788 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Penthouse, Private Pool

Terrace/patio

Deluxe Penthouse, Private Pool

  • 1528 sq ft
  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 7
  • 2 King Beds and 3 Twin Beds

View all photos for Deluxe Penthouse, Private Pool

Terrace/patio

Deluxe Penthouse, Private Pool

  • 1528 sq ft
  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Deluxe Apartment, Private Pool

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Private Pool

  • 2788 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, Terrace

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Terrace

  • 1432 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, Private Pool

Deluxe Apartment, Private Pool | Living room | 45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Private Pool

  • 2788 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, Terrace

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Terrace

  • 1432 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

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About the neighborhood

Tulum

Located in Zama, Casa Wahh is within a few miles (5 km) of popular sights such as Tulum Mayan Ruins and Tulum Beach. This 9-room, 4-star aparthotel has in-room conveniences like kitchens, furnished patios, and dining areas.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum National Park - 3 min drive - 1.6 miles
  • Las Palmas Public Beach - 6 min drive - 2.5 miles
  • Tulum Beach - 6 min drive - 3.3 miles
  • Playa Paraiso - 7 min drive - 2.9 miles
  • Tulum Mayan Ruins - 8 min drive - 2.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • ‪Rossina Cafe - ‬9 min walk
  • ‪Carl's Jr. - ‬10 min walk
  • ‪Pescaderia Estrada - ‬17 min walk
  • ‪Escama - ‬14 min walk
  • ‪El Capitán - ‬17 min walk

About this property

Casa Wahh

Aparthotel with free parking, near Tulum National Park
At Casa Wahh, guests have access to features like a terrace. Free parking is available if you drive. Staff members can help with accommodation requests, and provide concierge services. This smoke-free aparthotel also has a garden.
Each apartment is individually decorated and features a kitchen and a furnished patio. There's space to spread out with 2 bedrooms, a dining area, and a sitting area. Guests can expect to find free WiFi and a 45-inch flat-screen TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a private yard, and a coffee maker.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

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Property amenities

Pool/Spa

  • Access to nearby outdoor pool
  • In-room massages

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Blender
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 45-inch flat-screen TV with digital channels

Outdoor areas

  • Furnished patio
  • Garden
  • Outdoor furniture
  • Terrace
  • Yard

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 3 steps to reach entrance
  • Elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Safe

Things to do

  • Bicycle rentals
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 9 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 100 (exact amount varies) at check-out

Access methods

Lockbox, private entrance

Pets

  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number HARI560118EY1

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Casa Wahh Tulum
Casa Wahh Aparthotel
Casa Wahh Aparthotel Tulum

Frequently asked questions

Are free cancellation options available at Casa Wahh?

Casa Wahh offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see close to Casa Wahh?

This aparthotel is situated in Zama within a 10-minute walk of Jaguar Park and Hunab Lifestyle Center. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is parking available on site at this aparthotel?

Yes, uncovered self parking is offered for free at the aparthotel.

Does Casa Wahh have a casino on the premises?

No, Casa Wahh doesn't have a casino.

Is there an indoor pool at Casa Wahh?

No, there is no indoor pool at this aparthotel.

Is Casa Wahh a good place to stay for couples?

Couples staying at this aparthotel will appreciate amenities like in-room massages and a kitchen as well as concierge services.

Are there hot tubs at Casa Wahh?

No, this aparthotel doesn't have a spa tub.

Does Casa Wahh have a restaurant that serves breakfast?

No, Casa Wahh doesn't have a restaurant that serves breakfast.

Does Casa Wahh allow pets to stay free of charge?

No, pets aren't allowed at Casa Wahh though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Casa Wahh?

The closest major airport to Casa Wahh is Tulum Intl. Airport (TQO), which is 26.1 mi away (50 minutes by car).

Can I book a room with a balcony at Casa Wahh?

Yes, every apartment at Casa Wahh comes with a furnished patio with some featuring garden or pool views.

Casa Wahh Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 132 reviews
Rating 8 - Good. 16 out of 132 reviews
Rating 6 - Okay. 9 out of 132 reviews
Rating 4 - Poor. 6 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria R

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying at casa wah
Stayed 1 night in Mar 2025

4/10 Poor

KISHAN

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
There was no house keeping at all. No change of towels. Elevator was not working. It was horrible
Stayed 4 nights in Jan 2025

8/10 Good

Stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here during the holidays. The property is beautiful, but the management was not very responsive. Unfortunately, we ran out of water for a day and did not receive a response until 14 hours later. Additionally, we noticed that people do not respect the designated quiet hours, so if you’re looking for a calm and peaceful stay, this might not be the ideal place. On a positive note, the house is well-equipped with all the necessary amenities, cleaning services were available, and the place was always kept very clean.
Stayed 6 nights in Dec 2024

8/10 Good

Mark, Cambridge

Liked: Cleanliness, property conditions & facilities
Would stay again. Great apartments in a safe area for those that are going to stay a while.
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, room comfort
The unit had an awful smell, plumbing issues as the water had to be turned off when it was worked on. The restaurant, bar and pool were closed down, but the closure was not indicated on the listing. The beds were very hard.
Stayed 6 nights in Dec 2024

8/10 Good

cynthia

Liked: Cleanliness, property conditions & facilities
Muy tranquilo y bonito y esta cercas de restaurantes y un chedraui
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebecca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and host!
Stayed 2 nights in Oct 2024

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Araceli

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Juan

Traveled with family
Showers weren't working properly, only 1 toilet paper for bathroom, trash wasn't picked up daily, in 5 days the rooms wasn't cleaned
Stayed 5 nights in Aug 2024

10/10 Excellent

Demetria, Minneapolis

Traveled with family
Liked: Cleanliness, amenities
The property was exceptional. It offered a uniqe perspective of being submerged in the community and a feel of every day life in the jungle.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful quiet place to relax
Stayed 5 nights in Jul 2024

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The washer and dryer did NOT work. The coffee machine left clumps in the coffee. The shower water was alittle salty but this is understandable considering it’s so close to the beach. But the staff was super friendly and welcoming. And the AC works REALLY well for it being so humid in the area.
Stayed 5 nights in Jul 2024

4/10 Poor

Ludwign

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Beautiful 2 bedroom apartment, 3 beds, one king in one room and 2 twins in another, beds are rock hard, not looking forward to sleep in them, we are not sure how this apartment shows as a property that can accommodate 5 persons, but some how Expedia or Casa Wahh, allow for a booking for 5 person, they shouldn’t. Check in was a nightmare, since I never got the access codes and no one seemed to answer my call, text or messages through the Expedia app, we were able to get in an hour later by mere chance as we happened to see a person that was leaving the apartment complex and he happened to be a person they worked here, he had to contact the managers to get the access codes. Beat in mind that the place is mosquito infested, so waiting outside, locked out for an hour meant to be fighting with mosquitoes. After we finally got in I reached out to the managers only to get this response response: “ Hello I am sorry Wr semt you all the info to the app I have the proves So please check well your messages.” They sent their screenshots and I sent my screenshots, they sent messages and for some reason I didn’t receive them. A technical issue but I was surprised by the rudeness of the manager “…so please check your messages well”, zero tact, zero care. I’m glad we are just staying here for one night on our way to Xcaret.
Stayed 1 night in Jun 2024

6/10 Okay

Oscar

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property just update the washer and dryer didn’t work well overall great experience would book again
Stayed 3 nights in Jun 2024

8/10 Good

Tashiana

Traveled with group
Liked: Cleanliness, property conditions & facilities
Liked it was near the local restaurants. I didn't like the cleanliness of the rooftop furniture nor pool. The bathroom on the top floor would sometimes run on its own for 2-4mins at night.
Stayed 3 nights in May 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Casa Wahh. Really nice property. The quiet was nice and so were the amenities. Really enjoy the upstairs area. Also liked that, it had security and felt safe. Be aware that there is not much in the immediate area. A person has to walk or find a way to get to anything around there. Might make sense to Rent a bike, but we didn’t do that . The community pool isn’t much to talk about. As others have mentioned, there is construction all around, but didn’t feel intrusive at all.
Stayed 5 nights in May 2024

2/10 Terrible

Crismery

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly, the place is verty dirty! we discovered that the iron provided was not functioning properly, leading to damage to some of our dresses. Additionally, there wad a strong unpleasant odor in the unit, and we also spotted cockroaches in the apartment. The host never seemed bothered by these concerns or offered to clean as supposed.
Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel, sugarland

Liked: Property conditions & facilities
Nice y quiet
Stayed 3 nights in Mar 2024

8/10 Good

Victoria, Newcastle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pluming issues, no water flow, and water quality is not great. The pool did not look like it was cleaned and housekeeping using very harsh chemical cleaners, we got a little allergic from it. Overall great value for $$$.
Stayed 2 nights in Mar 2024

4/10 Poor

Ireal Deshawn

Traveled with family
Liked: Cleanliness
Our water went out one night😩
Stayed 5 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

A great retreat away from the noise

This was a beautiful place that was a great retreat! Enjoyed the private pool! Cabs to the beach were way overpriced for a short drive but Tulum is overpriced.
Stayed 2 nights in Mar 2024

6/10 Okay

Mark

Stayed 5 nights in Jan 2024

6/10 Okay

Margaret

Traveled with family
Liked: Cleanliness
ideal space for people who want to be off beaten track, don’t like hotel strip vibe, want to cook/hang out together. has guards to get in and out of the neighborhood-but at our specific property, we’re there 30%. We rented early but management shift occurred. One of main reasons I booked was Bc of reviews of the previous hostess. Appliances are tricky. Laundry isn’t really a thing because it takes so many iterations to make it work & it still ends up smelly. Had difficulties w sink - obviously a lack of disposal, but even so I had to drain the pipe underneath myself w a bucket.ewww gross pool on the rooftop deck is darling but the size of a hot tub but not warmed. So if you are there in winter months, it is very chilly and no one wanted to get in and that was a selling point for me. The common pool advertised is 100% shaded and super shallow The kitchen is lacking in bowls, measuring cups, etc. We had a difficult time getting dishwasher & oven to work. However, the space is cool, the penthouse is amazing, you just have to know that it is a drive to most places. 100% authentic: was not in love with Tulum that I thought I might be.
Stayed 4 nights in Dec 2023

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