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Aparthotel

Casa Wahh

4.0 star property

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Deluxe Apartment, Private Pool | In-room safe, individually decorated, individually furnished
Terrace/patio
Interior entrance
In-room dining
Private pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Privada Luum Zama en Aldea Zama,, Mza 27, lte 1, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪8 min walk‬
  • Place, Hunab Lifestyle Center
    ‪10 min walk‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Deluxe Apartment, Terrace

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Terrace

  • Garden view
  • 1432 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, Private Pool

Deluxe Apartment, Private Pool | Living room | 45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Private Pool

  • Garden view
  • 2788 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Apartment, Private Pool

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Private Pool

  • Garden view
  • 2788 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, Private Pool

Private spa tub

Deluxe Apartment, Private Pool

  • 2788 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Penthouse, Private Pool

Terrace/patio

Deluxe Penthouse, Private Pool

  • 1528 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Penthouse, Private Pool

Terrace/patio

Deluxe Penthouse, Private Pool

  • 1528 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, Terrace

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Terrace

  • Garden view
  • 1432 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Tulum

Located in Zama, Casa Wahh is within a few miles (5 km) of popular sights such as Tulum Mayan Ruins and Tulum Beach. This 9-room, 4-star aparthotel has in-room conveniences like kitchens, furnished patios, and dining areas.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Jaguar Park - 8 min walk - 0.5 miles
  • Hunab Lifestyle Center - 10 min walk - 0.6 miles
  • Dos Aguas Park - 4 min drive - 1.1 miles
  • Hospital de Tulum - 4 min drive - 1.3 miles
  • Tulum Mayan Ruins - 12 min drive - 4.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • ‪Coco Cafe - ‬5 min walk
  • ‪Nimeño Bakery - ‬18 min walk
  • ‪Jasmine - ‬5 min walk
  • ‪Panza Tulum - ‬5 min walk
  • ‪Olio - ‬9 min walk

About this property

Casa Wahh

At Casa Wahh, guests have access to features like a terrace. Free parking is available if you drive. Staff members can help with accommodation requests, and provide concierge services. This smoke-free aparthotel also has a garden.
Each apartment is individually decorated and features a kitchen and a furnished patio, and there's space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 45-inch flat-screen TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a private yard, and a coffee maker.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Access to nearby outdoor pool
  • In-room massages

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Blender
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 45-inch flat-screen TV with digital channels

Outdoor areas

  • Furnished patio
  • Garden
  • Outdoor furniture
  • Terrace
  • Yard

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 3 steps to reach entrance
  • Elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Safe

Things to do

  • Bicycle rentals
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 9 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 100 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number HARI560118EY1

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Casa Wahh Tulum
Casa Wahh Aparthotel
Casa Wahh Aparthotel Tulum

Frequently asked questions

Are free cancellation options available at Casa Wahh?

Casa Wahh offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see close to Casa Wahh?

This aparthotel is situated in Zama within a 10-minute walk of Jaguar Park and Hunab Lifestyle Center. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Does Casa Wahh have a casino on the premises?

No, Casa Wahh doesn't have a casino.

Is there an indoor pool at Casa Wahh?

No, there is no indoor pool at this aparthotel.

Does Casa Wahh have a restaurant that serves breakfast?

No, Casa Wahh doesn't have a restaurant that serves breakfast.

Does Casa Wahh allow pets to stay free of charge?

No, pets aren't allowed at Casa Wahh though service animals are welcome.

What is the closest airport to Casa Wahh?

The closest major airport to Casa Wahh is Tulum Intl. Airport (TQO), which is 26.1 mi away (50 minutes by car).

Casa Wahh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 140 reviews
Rating 8 - Good. 18 out of 140 reviews
Rating 6 - Okay. 10 out of 140 reviews
Rating 4 - Poor. 7 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

burak

Stayed 6 nights in Jan 2026

10/10 Excellent

Olof Niklas

Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Stayed 4 nights in Dec 2025

4/10 Poor

Nallely

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The stay was amazing. The only thing is just the exterior at night it’s pretty dark, but nonetheless it’s very quiet and peaceful. It’s very relaxing to stay there the communication it’s good with the host. Overall a good experience except for the cabs they can be pretty hostile if you get your own cab like (Eiby or Indrive) but the Taxis in Tulum are very aggressive and they just want to take the most money they can. I would just say be careful on that part.
Stayed 3 nights in Jul 2025

8/10 Good

Bailey

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, room comfort
Everything is beautiful! Clean and spacious. We will totally stay here again.
Stayed 7 nights in Jun 2025

10/10 Excellent

Amanda, Toronto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was great, rooms were spacious, everything was working, secured apartment building with gate security. A car is ideal as its not walking distance to the main road but there are some shops right outside of the complex like 7/11
Stayed 2 nights in May 2025

10/10 Excellent

Maria R

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying at casa wah
Stayed 1 night in Mar 2025

4/10 Poor

KISHAN

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
There was no house keeping at all. No change of towels. Elevator was not working. It was horrible
Stayed 4 nights in Jan 2025

8/10 Good

Stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here during the holidays. The property is beautiful, but the management was not very responsive. Unfortunately, we ran out of water for a day and did not receive a response until 14 hours later. Additionally, we noticed that people do not respect the designated quiet hours, so if you’re looking for a calm and peaceful stay, this might not be the ideal place. On a positive note, the house is well-equipped with all the necessary amenities, cleaning services were available, and the place was always kept very clean.
Stayed 6 nights in Dec 2024

8/10 Good

Mark, Cambridge

Liked: Cleanliness, property conditions & facilities
Would stay again. Great apartments in a safe area for those that are going to stay a while.
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, room comfort
The unit had an awful smell, plumbing issues as the water had to be turned off when it was worked on. The restaurant, bar and pool were closed down, but the closure was not indicated on the listing. The beds were very hard.
Stayed 6 nights in Dec 2024

8/10 Good

cynthia

Liked: Cleanliness, property conditions & facilities
Muy tranquilo y bonito y esta cercas de restaurantes y un chedraui
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebecca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and host!
Stayed 2 nights in Oct 2024

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Araceli

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Juan

Traveled with family
Showers weren't working properly, only 1 toilet paper for bathroom, trash wasn't picked up daily, in 5 days the rooms wasn't cleaned
Stayed 5 nights in Aug 2024

10/10 Excellent

Demetria, Minneapolis

Traveled with family
Liked: Cleanliness, amenities
The property was exceptional. It offered a uniqe perspective of being submerged in the community and a feel of every day life in the jungle.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful quiet place to relax
Stayed 5 nights in Jul 2024

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The washer and dryer did NOT work. The coffee machine left clumps in the coffee. The shower water was alittle salty but this is understandable considering it’s so close to the beach. But the staff was super friendly and welcoming. And the AC works REALLY well for it being so humid in the area.
Stayed 5 nights in Jul 2024

4/10 Poor

Ludwign

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Beautiful 2 bedroom apartment, 3 beds, one king in one room and 2 twins in another, beds are rock hard, not looking forward to sleep in them, we are not sure how this apartment shows as a property that can accommodate 5 persons, but some how Expedia or Casa Wahh, allow for a booking for 5 person, they shouldn’t. Check in was a nightmare, since I never got the access codes and no one seemed to answer my call, text or messages through the Expedia app, we were able to get in an hour later by mere chance as we happened to see a person that was leaving the apartment complex and he happened to be a person they worked here, he had to contact the managers to get the access codes. Beat in mind that the place is mosquito infested, so waiting outside, locked out for an hour meant to be fighting with mosquitoes. After we finally got in I reached out to the managers only to get this response response: “ Hello I am sorry Wr semt you all the info to the app I have the proves So please check well your messages.” They sent their screenshots and I sent my screenshots, they sent messages and for some reason I didn’t receive them. A technical issue but I was surprised by the rudeness of the manager “…so please check your messages well”, zero tact, zero care. I’m glad we are just staying here for one night on our way to Xcaret.
Stayed 1 night in Jun 2024

6/10 Okay

Oscar

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property just update the washer and dryer didn’t work well overall great experience would book again
Stayed 3 nights in Jun 2024

8/10 Good

Tashiana

Traveled with group
Liked: Cleanliness, property conditions & facilities
Liked it was near the local restaurants. I didn't like the cleanliness of the rooftop furniture nor pool. The bathroom on the top floor would sometimes run on its own for 2-4mins at night.
Stayed 3 nights in May 2024

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