Alaya Tulum

Beachfront, with spa services

VIP Access

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Suite, 1 King Bed, Beach View, Oceanfront | Premium bedding, in-room safe, blackout drapes, rollaway beds

Panoramic Villa, 2 Bedrooms, Ocean View | Premium bedding, in-room safe, blackout drapes, rollaway beds

On the beach, white sand, sun loungers, beach towels

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Spa
Bar
Room service
Housekeeping
Gym

Explore the area

Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780

Place, Tulum Beach
‪3 min walk‬
Place, Ven a la Luz Sculpture
‪13 min walk‬
Place, Playa Paraiso
‪11 min drive‬
Airport, Tulum Intl. Airport (TQO)
‪66 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Suite, Balcony, Ocean View

Exceptional

Ocean view
Sleeps 3
1 King Bed

Deluxe Suite, Balcony, Partial Ocean View

Very good

Partial ocean view
Sleeps 3
2 Double Beds

Family Villa, Balcony

Sleeps 3
1 Queen Bed and 1 Twin Bunk Bed

Apartment, Kitchenette

Exceptional

Sleeps 3
1 King Bed

Villa, Garden View

Exceptional

Sleeps 3
1 King Bed

Suite, 1 King Bed, Beach View, Oceanfront

Exceptional

Beach view
Sleeps 3
1 King Bed

Room, 2 Double Beds, Partial Ocean View

Very good

Partial ocean view
Sleeps 3
2 Double Beds

Panoramic Villa, 2 Bedrooms, Ocean View

2 bedrooms
Ocean view
Sleeps 3
1 King Bed, 1 Double Bed and 1 Queen Bed

About the neighborhood

Tulum

Located in Zona Hotelera, Alaya Tulum is adjacent to Tulum Beach and within a mile (2 km) of other popular sights like Sian Ka'an Biosphere Reserve. This 20-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

Tulum Beach - 3 min walk - 0.2 miles
Ven a la Luz Sculpture - 13 min walk - 0.7 miles
Las Palmas Public Beach - 10 min drive - 5.1 miles
Playa Paraiso - 11 min drive - 5.5 miles
Tulum Mayan Ruins - 17 min drive - 8.4 miles

Getting around

Tulum Intl. Airport (TQO) - 62 min drive

Restaurants

‪Ilios | Greek restaurant in Tulum - ‬4 min walk
‪Rosa Negra Tulum - ‬7 min walk
‪ARCA - ‬6 min walk
‪Secrets Tulum Beach Club - ‬5 min walk
‪La Zebra Restaurant - ‬1 min walk

About this property

Alaya Tulum

Beachfront, with spa services

Alaya Tulum features a gym, free WiFi in public areas, and spa services. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 319 per vehicle roundtrip. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach hotel include a terrace, local meal delivery service, and wedding services.

Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, free toiletries, and bathrobes. Ceiling fans, laptop-compatible safes, and local meal delivery service are also available.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Pool
Spa
Parking included
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Free offsite parking
24-hour roundtrip airport shuttle (surcharge)
Bus station shuttle (surcharge)
Ferry terminal shuttle (surcharge)

Food and drink

A bar/lounge
A beach bar
A restaurant

Things to do

Bicycle rentals
Gym
Yoga classes

Family friendly

Rollaway/extra bed (surcharge)

Conveniences

Limited-hour front desk
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Garden
On the beach
On the waterfront
Terrace

Spa

Deep-tissue massages
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevator

Biodegradable drinking straws available
Designated smoking areas
Mosquito nets

Room amenities

Bedroom

Blackout drapes
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer (on request)
Rainfall showerhead
Shower
Towels provided

Food and drink

Limited room service
Meal delivery service

Access via exterior corridors
Air conditioning
Ceiling fan
Laptop-compatible safe
Safe
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7 AM - 10 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Front desk (limited hours)

Pets

This property welcomes pets for USD 25 per pet, per stay
Dogs only
1 total (33 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

Rollaway/extra beds are available for USD 45.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 319 per vehicle (roundtrip, maximum occupancy 4)
Pet fee: USD 25 per pet, per stay
Rollaway bed fee: USD 45.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.

Property is also known as

Alaya Tulum Hotel

Alaya Hotel

Alaya Tulum

Alaya Tulum Ahau Hotel

Alaya Ahau Hotel

Alaya Tulum Ahau

Alaya Ahau

Alaya Tulum Hotel

Alaya Tulum Tulum

Alaya Tulum by Ahau

Alaya Tulum Hotel Tulum

Frequently asked questions

What's there to see near Alaya Tulum?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.

How much does it cost to stay at Alaya Tulum?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Alaya Tulum on Oct 19, 2025 start from $251.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Alaya Tulum?

No, there isn't parking at the hotel but you'll find free parking nearby.

Is there a spa available at Alaya Tulum?

Spa services at the hotel include deep-tissue massages, facials, and mani/pedis.

Does Alaya Tulum feature a casino on the premises?

No, Alaya Tulum doesn't have a casino.

Will I find an indoor pool at Alaya Tulum?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Alaya Tulum?

This beachfront hotel offers many amenities for couples, including in-room massages as well as a beach bar and a restaurant.

Are there hot tubs at Alaya Tulum?

No, this hotel doesn't have a spa tub.

Does Alaya Tulum have a restaurant that serves breakfast?

Yes, Alaya Tulum serves breakfast for a surcharge from its restaurant.

Will Alaya Tulum allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Alaya Tulum for a fee of USD 25 per pet, per stay.

Are there connecting rooms at Alaya Tulum?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Alaya Tulum?

The closest major airport to Alaya Tulum is Tulum Intl. Airport (TQO), which is 29.6 mi away (62 minutes by car).

Are there rooms with balconies that I can book at Alaya Tulum?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or garden views.

Does Alaya Tulum offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Alaya Tulum.

Alaya Tulum Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Excellent

Gary

Traveled with family

Jul 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Property is lovely. Air conditioning for me is not adequate. Room does not get cold enough to sleep in the mid-July heat of low to mid 90's - passable but not comfortable.

Stayed 1 night in Jul 2025

10/10 Excellent

Salil

Traveled with partner

Jul 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Best Hotel by the beach in Tulum. Great professional Staff especially Silvestre.

Stayed 4 nights in Jun 2025

10/10 Excellent

Teri

Jun 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was on a solo trip and I absolutely loved my choice to stay here. I felt safe and well connected to the team. Room felt like a treehouse. Access to sister hotel and jungle gym were a plus.

Stayed 4 nights in Jun 2025

10/10 Excellent

Farah

Jun 14, 2025

Amazing

Stayed 8 nights in May 2025

10/10 Excellent

Ashley

Jun 10, 2025

Liked: Cleanliness

Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos Rafael

Jun 5, 2025

Stayed 4 nights in May 2025

10/10 Excellent

Blair

May 19, 2025

Liked: Amenities

Everything was perfect

Stayed 7 nights in Apr 2025

8/10 Good

Ugur

May 19, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Elma

May 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in May 2025

10/10 Excellent

Bashkim

May 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best decision so far. The place is so romantic and the service was great. I mean everything was just perfect.

Stayed 3 nights in May 2025

10/10 Excellent

Fred

Traveled with family

Apr 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing beach, lovely staff

Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’m sad writing this review as our week at Alaya has come to an end. It was a magical trip highlighted with the most beautiful hotel and the kindest most wonderful staff. Silvestre, Daniel, Mitsubishi, Stephan, Jonathan, Hugo, Macario and everyone else added to the magic! At the press of a button our every need was attended to with a smile and they made our trip so special. We travel frequently and love exploring new destinations but we already agreed we will be back next year. The beach, the room and the location all could not have been any better. We dined at Michelin rated restaurants as well as food trucks, all walking distance and it was all amazing! Thank you to the lovely staff and we will see you again next year.

Stayed 7 nights in Apr 2025

10/10 Excellent

Karla

Traveled with group

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful and very clean

Stayed 3 nights in Apr 2025

10/10 Excellent

Brenda

Traveled with partner

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was absolutely amazing. The staff was great and the rooms were clean. The beach was beautiful.

Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with partner

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We absolutely loved it here! It’s beachfront, & the beach & sun lounges were amazing. You can order food & drinks from the beach - there are servers there. The breakfast was very good. We had the family room with 2 twin beds & the main bed is definitely a full size bed & not the advertised queen. The aircon worked really well. It did take the shower a little while to heat up tho’. They provide robes, but no slippers. The whole property is very rustic as you can see. It was a great stay. I do think it can use a smidge of a refurbishment tho - really just the bathroom sink & shower, but yes, we would stay again.

Stayed 1 night in Mar 2025

2/10 Terrible

CARLY

Feb 22, 2025

Disliked: Staff & service

Stayed 4 nights in Feb 2025

10/10 Excellent

Annette, SEATTLE

Traveled with group

Feb 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed the chill vibe of the property. The service and staff were exceptional and all my needs were met.

Stayed 4 nights in Feb 2025

10/10 Excellent

Kaelyn

Feb 14, 2025

Stayed 2 nights in Feb 2025

6/10 Okay

Isabella

Traveled with partner

Feb 14, 2025

If you’re looking for a quiet retreat this is not the place . We were in the garden room right next to the kitchen. I heard the kitchen utensils and pots and pans, banging until late into the evening when the kitchen closed and then early in the morning and late at night I could hear children, crying, and scream screaming around us. More of a family retreat. There was only one restaurant on site however, if you wanted to go and choose other restaurants, you could walk along the streets and find other restaurants. It was just a little inconvenient.

Stayed 6 nights in Feb 2025

10/10 Excellent

William

Feb 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

Charlie

Traveled with family

Feb 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved Alaya Tulum. Between the lovely room, quick access to the beach, lovely, helpful staff, delicious meals.We are extremely happy that we chose this hotel. All the staff we encountered were very attentive. Our rooms were cleaned thoroughly and well daily. The concierge service was very helpful. I highly recommend this hotel.

Stayed 6 nights in Jan 2025

10/10 Excellent

Kellie

Feb 1, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Merve

Traveled with group

Jan 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Alaya Hotel offers a perfect blend of luxury and comfort with its elegant design, excellent service, and relaxing ambiance. The rooms are beautifully designed, the staff is attentive, and the amenities, including the spa and dining options, enhance the overall experience. A great choice for a peaceful and memorable stay.

Stayed 6 nights in Jan 2025