Located in Zona Hotelera, Alaya Tulum is adjacent to Tulum Beach and within a mile (2 km) of other popular sights like Sian Ka'an Biosphere Reserve. This 20-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.
What's nearby
Tulum Beach - 3 min walk - 0.2 miles
Ven a la Luz Sculpture - 13 min walk - 0.7 miles
Las Palmas Public Beach - 10 min drive - 5.1 miles
Playa Paraiso - 11 min drive - 5.5 miles
Tulum Mayan Ruins - 17 min drive - 8.4 miles
Getting around
Tulum Intl. Airport (TQO) - 62 min drive
Restaurants
Ilios | Greek restaurant in Tulum - 4 min walk
Rosa Negra Tulum - 7 min walk
ARCA - 6 min walk
Secrets Tulum Beach Club - 5 min walk
La Zebra Restaurant - 1 min walk
About this property
Alaya Tulum
Beachfront, with spa services
Alaya Tulum features a gym, free WiFi in public areas, and spa services. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 319 per vehicle roundtrip. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach hotel include a terrace, local meal delivery service, and wedding services.
Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, free toiletries, and bathrobes. Ceiling fans, laptop-compatible safes, and local meal delivery service are also available.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevator
More
Biodegradable drinking straws available
Designated smoking areas
Mosquito nets
Room amenities
Bedroom
Blackout drapes
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Free toiletries
Hair dryer (on request)
Rainfall showerhead
Shower
Towels provided
Food and drink
Limited room service
Meal delivery service
More
Access via exterior corridors
Air conditioning
Ceiling fan
Laptop-compatible safe
Safe
Water-efficient toilets
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Access methods
Front desk (limited hours)
Pets
This property welcomes pets for USD 25 per pet, per stay
Dogs only
1 total (33 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Children and extra beds
Rollaway/extra beds are available for USD 45.0 per night
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Airport shuttle fee: USD 319 per vehicle (roundtrip, maximum occupancy 4)
Pet fee: USD 25 per pet, per stay
Rollaway bed fee: USD 45.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
Property is also known as
Alaya Tulum Hotel
Alaya Hotel
Alaya Tulum
Alaya Tulum Ahau Hotel
Alaya Ahau Hotel
Alaya Tulum Ahau
Alaya Ahau
Alaya Tulum Hotel
Alaya Tulum Tulum
Alaya Tulum by Ahau
Alaya Tulum Hotel Tulum
Frequently asked questions
What's there to see near Alaya Tulum?
This hotel is situated in Zona Hotelera, just steps from Tulum Beach. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.
How much does it cost to stay at Alaya Tulum?
As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Alaya Tulum on Oct 19, 2025 start from $251.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there parking available at Alaya Tulum?
No, there isn't parking at the hotel but you'll find free parking nearby.
Is there a spa available at Alaya Tulum?
Spa services at the hotel include deep-tissue massages, facials, and mani/pedis.
Does Alaya Tulum feature a casino on the premises?
No, Alaya Tulum doesn't have a casino.
Will I find an indoor pool at Alaya Tulum?
No, there is no indoor pool at this hotel.
What will couples enjoy most about a stay at Alaya Tulum?
This beachfront hotel offers many amenities for couples, including in-room massages as well as a beach bar and a restaurant.
Are there hot tubs at Alaya Tulum?
No, this hotel doesn't have a spa tub.
Does Alaya Tulum have a restaurant that serves breakfast?
Yes, Alaya Tulum serves breakfast for a surcharge from its restaurant.
Will Alaya Tulum allow pets to stay for free?
Although they can't stay for free, dogs are welcome at Alaya Tulum for a fee of USD 25 per pet, per stay.
Are there connecting rooms at Alaya Tulum?
No, there aren't connecting guestrooms at this hotel.
How close is the airport from Alaya Tulum?
The closest major airport to Alaya Tulum is Tulum Intl. Airport (TQO), which is 29.6 mi away (62 minutes by car).
Are there rooms with balconies that I can book at Alaya Tulum?
Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or garden views.
Does Alaya Tulum offer wedding services?
If you plan to exchange vows during your trip, consider the wedding services available at Alaya Tulum.
Reviews
Alaya Tulum Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Property is lovely. Air conditioning for me is not adequate. Room does not get cold enough to sleep in the mid-July heat of low to mid 90's - passable but not comfortable.
I was on a solo trip and I absolutely loved my choice to stay here. I felt safe and well connected to the team. Room felt like a treehouse. Access to sister hotel and jungle gym were a plus.
I’m sad writing this review as our week at Alaya has come to an end. It was a magical trip highlighted with the most beautiful hotel and the kindest most wonderful staff. Silvestre, Daniel, Mitsubishi, Stephan, Jonathan, Hugo, Macario and everyone else added to the magic! At the press of a button our every need was attended to with a smile and they made our trip so special. We travel frequently and love exploring new destinations but we already agreed we will be back next year. The beach, the room and the location all could not have been any better. We dined at Michelin rated restaurants as well as food trucks, all walking distance and it was all amazing! Thank you to the lovely staff and we will see you again next year.
We absolutely loved it here! It’s beachfront, & the beach & sun lounges were amazing. You can order food & drinks from the beach - there are servers there. The breakfast was very good. We had the family room with 2 twin beds & the main bed is definitely a full size bed & not the advertised queen. The aircon worked really well. It did take the shower a little while to heat up tho’. They provide robes, but no slippers. The whole property is very rustic as you can see. It was a great stay. I do think it can use a smidge of a refurbishment tho - really just the bathroom sink & shower, but yes, we would stay again.
I enjoyed the chill vibe of the property. The service and staff were exceptional and all my needs were met.
Annette
Stayed 4 nights in Feb 2025
10/10 Excellent
Kaelyn
Feb 14, 2025
Kaelyn
Stayed 2 nights in Feb 2025
6/10 Okay
Isabella
Traveled with partner
Feb 14, 2025
If you’re looking for a quiet retreat this is not the place . We were in the garden room right next to the kitchen. I heard the kitchen utensils and pots and pans, banging until late into the evening when the kitchen closed and then early in the morning and late at night I could hear children, crying, and scream screaming around us. More of a family retreat. There was only one restaurant on site however, if you wanted to go and choose other restaurants, you could walk along the streets and find other restaurants. It was just a little inconvenient.
We loved Alaya Tulum. Between the lovely room, quick access to the beach, lovely, helpful staff, delicious meals.We are extremely happy that we chose this hotel. All the staff we encountered were very attentive. Our rooms were cleaned thoroughly and well daily. The concierge service was very helpful. I highly recommend this hotel.
Alaya Hotel offers a perfect blend of luxury and comfort with its elegant design, excellent service, and relaxing ambiance. The rooms are beautifully designed, the staff is attentive, and the amenities, including the spa and dining options, enhance the overall experience. A great choice for a peaceful and memorable stay.