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Aparthotel

Aldea Xaan Ha Tulum

Property class: 2.5

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Photo gallery for Aldea Xaan Ha Tulum

A poolside area with a sign indicating rooms 8-9, surrounded by lush greenery and wooden furniture.
A wooden gazebo with two lounge chairs and a hammock over a pool.
A pool area with palm trees, a concrete pathway, and lounge chairs.
A bedroom with a large bed, a window with a view of greenery, a wall hanging, and two bedside lamps.
A coffee shop counter with a coffee machine, cups, and a person preparing a drink.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
15 Rio Otate, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪19 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Comfort Apartment, Garden View

A bedroom with a bed, a ceiling fan, a television, and a window with a view of greenery.

Comfort Apartment, Garden View

  • Garden view
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Comfort Apartment, Garden View

A bedroom with a large bed, two bedside lamps, a ceiling fan, and a window with a view of greenery.

Comfort Apartment, Garden View

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Comfort Studio, Garden View

A bedroom with a bed, a ceiling fan, a TV, a desk, and a window with a view of greenery.

Comfort Studio, Garden View

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, Courtyard View

A bedroom with a bed, a ceiling fan, a TV, and a window with a view of greenery.

Deluxe Apartment, Courtyard View

  • Garden view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Apartment, Garden View

A modern living room with a television, a wooden door, a window with blinds, and a stone wall.

Deluxe Apartment, Garden View

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Studio, Courtyard View

A spacious bedroom with a large bed, a ceiling fan, an air conditioning unit, a television, and a wardrobe.

Superior Studio, Courtyard View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, Courtyard View

A bedroom with a bed, a desk, a chair, a television, a wardrobe, and a ceiling fan.

Superior Studio, Courtyard View

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Garden View

A bedroom with a bed, a ceiling fan, a painting, a TV, and a walk-in closet.

Superior Apartment, Garden View

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Superior Apartment, Garden View

A bedroom with a bed, a ceiling fan, a bedside lamp, a TV, and a window with a view of greenery.

Superior Apartment, Garden View

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

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About the neighborhood

Tulum

Located in Tulum City Center, Aldea Xaan Ha Tulum is within a 10-minute drive of popular attractions such as Tulum National Park and Gran Cenote. This aparthotel has 10 rooms and welcomes guests with conveniences like 2 restaurants, an outdoor pool, and free in-room WiFi.
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What's nearby

  • Hospital de Tulum - 19 min walk - 1.0 mile
  • Holistika Art Walk - 3 min drive - 1.2 miles
  • Dos Aguas Park - 4 min drive - 1.1 miles
  • Tulum Beach - 13 min drive - 5.7 miles
  • Tulum Mayan Ruins - 13 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 38 min drive

Restaurants

  • ‪Taqueria El Sabor Mexicano - ‬14 min walk
  • ‪Palma Central - ‬12 min walk
  • ‪Sukhothai - ‬15 min walk
  • ‪El Camello Jr - ‬13 min walk
  • ‪La Palapa Del Pirata - ‬11 min walk

About this property

Aldea Xaan Ha Tulum

Aldea Xaan Ha Tulum features an outdoor pool, free WiFi in public areas, and spa services. Free parking is available if you drive. Helpful staff can provide dry cleaning/laundry services and concierge services. Additional amenities include coffee/tea in a common area, a terrace, and a picnic area.
Each apartment is individually decorated and features a balcony or patio and space to spread out with a sitting area. Guests can expect to find free WiFi and a 43-inch Smart TV with digital channels and Netflix. Other standard amenities include a microwave, an espresso maker, and free bottled water. Housekeeping is available on request.
Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Children's dinnerware

Restaurants on site

  • Aroma Cafe Express
  • Aroma Cafe Tulum

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Paper towels

Dining

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 43-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Null
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Local maps
  • Restaurant dining guides
  • Virtual front desk

Location highlights

  • In the city center
  • In the suburbs

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • Mosquito nets

General

  • 10 units
  • Banquet hall
  • Bed sheets changed on request
  • Garden
  • Housekeeping (on request)
  • Individually decorated
  • Individually furnished
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 17 2025 to July 31 2027 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Lockbox, private entrance

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • There are no elevators.

Property is also known as

Aldea Xaan Ha Tulum Tulum
Aldea Xaan Ha Tulum Aparthotel
Aldea Xaan Ha Tulum Aparthotel Tulum

Frequently asked questions

What is there to do around Aldea Xaan Ha Tulum?

This aparthotel is situated in Tulum City Center, close to Playa Paraiso, Tulum Mayan Ruins, and Tulum Beach. You'll also find Tulum National Park and Gran Cenote within a short drive.

Will I be able to park at Aldea Xaan Ha Tulum?

Yes, uncovered self parking is offered for free at the aparthotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Is a spa located at Aldea Xaan Ha Tulum?

Spa services at the aparthotel include deep-tissue massages.

Does Aldea Xaan Ha Tulum have a casino at the property?

No, Aldea Xaan Ha Tulum doesn't have a casino.

Is there an indoor pool at Aldea Xaan Ha Tulum?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Is Aldea Xaan Ha Tulum good for couples?

There are many amenities for couples at this aparthotel, including in-room massages as well as 2 restaurants and an outdoor pool.

Are there hot tubs at Aldea Xaan Ha Tulum?

No, this aparthotel doesn't have a spa tub.

Does Aldea Xaan Ha Tulum have a restaurant with a breakfast menu?

Yes, Aldea Xaan Ha Tulum has 2 restaurants, and serves free cooked-to-order breakfasts each morning.

Does Aldea Xaan Ha Tulum allow pets to stay for free?

No, pets and service animals aren't allowed at Aldea Xaan Ha Tulum.

Are there connecting rooms at Aldea Xaan Ha Tulum?

No, there aren't connecting guestrooms at this aparthotel.

How far is the airport from Aldea Xaan Ha Tulum?

The closest major airport to Aldea Xaan Ha Tulum is Tulum Intl. Airport (TQO), which is 25.1 mi away (38 minutes by car).

Can I book a room with a balcony at Aldea Xaan Ha Tulum?

Yes, every apartment at Aldea Xaan Ha Tulum comes with a balcony/patio and some offer garden and courtyard views.

Aldea Xaan Ha Tulum Reviews

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