Zereno Tulum Beach Club Access

Hotel with free breakfast, near Tulum National Park

VIP Access

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

2 bedrooms, premium bedding, down comforters, minibar

Superior Apartment | 2 bedrooms, premium bedding, down comforters, minibar

Luxury Apartment, Private Pool | 2 bedrooms, premium bedding, down comforters, minibar

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Free airport shuttle
Spa
Breakfast included
Bar
Housekeeping
Pool

Explore the area

Aldea Zama, Aldea Maya, Lote 3, Tulum, QROO, 77760

Tulum National Park
‪2 min drive‬
Tulum Mayan Ruins
‪9 min drive‬
Playa Paraiso
‪9 min drive‬
Tulum Intl. Airport (TQO)
‪48 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Superior Apartment, 1 King Bed with Sofa bed

1174 sq ft
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Luxury Apartment, Private Pool

Exceptional

1830 sq ft
Sleeps 6
2 King Beds and 1 Twin Sofa Bed

Superior Apartment

1722 sq ft
Sleeps 6
2 King Beds and 1 Twin Sofa Bed

Deluxe Room

Excellent

280 sq ft
Sleeps 2
1 King Bed

Luxury Apartment, 1 King Bed with Sofa bed

1399 sq ft
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Standard Apartment, 1 King Bed with Sofa bed

646 sq ft
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Standard Apartment

1722 sq ft
Sleeps 6
2 King Beds and 1 Twin Sofa Bed

About the neighborhood

Tulum

Located in Zama within a short walk of Dos Aguas Park, Zereno Tulum Beach Club Access is within a mile (2 km) of Hospital de Tulum. This 3.5-star hotel welcomes guests with 18 rooms and conveniences like an outdoor pool, free in-room WiFi, and free airport pick-up.

What's nearby

Tulum National Park - 2 min drive - 1.1 miles
Tulum Beach - 7 min drive - 4.2 miles
Las Palmas Public Beach - 7 min drive - 3.3 miles
Tulum Mayan Ruins - 9 min drive - 3.7 miles
Playa Paraiso - 9 min drive - 3.8 miles

Getting around

Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

‪Mercado Tulum - ‬4 min drive
‪Rossina Cafe - ‬11 min walk
‪La Consentida - ‬14 min walk
‪The OG´s Tulum - ‬13 min walk
‪Safari Comedor Zama - ‬8 min walk

About this property

Zereno Tulum Beach Club Access

Hotel with free breakfast, near Tulum National Park

At Zereno Tulum Beach Club Access, guests have access to an outdoor pool, free WiFi in public areas, and spa treatment rooms. You can take advantage of free offsite parking, along with a free shuttle from the airport to the hotel (available on request). Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a terrace and a garden.

Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Furnished balconies, minibars, and espresso makers are also available.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.

Languages

English, Spanish

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free offsite parking
Street parking available
Free airport pick-up shuttle from 8:00 AM to 3:00 PM at scheduled times and on request

Food and drink

Free continental breakfast available daily 8:00 AM to 11:00 AM
A bar/lounge
A poolside bar

Things to do

Bicycle rentals
Outdoor pool

Family friendly

Outdoor pool
Soundproofed rooms

Conveniences

Guidebooks
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Outdoors

Free pool cabanas
Garden
Pool loungers
Terrace

Spa

2 treatment rooms
Couples treatment rooms
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Lever door handles

Mosquito nets
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided

Entertainment

55-inch smart TV with digital channels
Smart speaker
Streaming services

Food and drink

Espresso maker
Free bottled water
Minibar
Restaurant dining guides

Air conditioning
Individual decor
Iron/ironing board on request
Mobile key entry
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 6:00 AM - midnight

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Check-in: 3:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is available during limited hours. For convenient arrivals, you can take advantage of the free airport pick-up service. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
The property is professionally cleaned.
Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 9:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Zereno

Zereno Boutique Hotel

Zereno Tulum Club Access Tulum

Zereno Tulum Beach Club Access Hotel

Zereno Tulum Beach Club Access Tulum

Zereno Tulum Beach Club Access Hotel Tulum

Frequently asked questions

Are free cancellation options available at Zereno Tulum Beach Club Access?

Zereno Tulum Beach Club Access offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Zereno Tulum Beach Club Access?

As of Jun 27, 2025, prices found for a 1-night stay for 2 adults at Zereno Tulum Beach Club Access on Jul 7, 2025 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Zereno Tulum Beach Club Access?

This hotel is situated in Zama within a short 14-minute walk of Dos Aguas Park. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Will I be able to park at Zereno Tulum Beach Club Access?

No, there isn't parking at the hotel but you'll find free parking nearby.

Is there a spa at Zereno Tulum Beach Club Access?

Spa services at the hotel include couples treatments and massages.

Does Zereno Tulum Beach Club Access include a casino on the premises?

No, Zereno Tulum Beach Club Access doesn't have a casino.

Will I find an indoor pool at Zereno Tulum Beach Club Access?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Is Zereno Tulum Beach Club Access good for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature private pools.

Does Zereno Tulum Beach Club Access have a hot tub?

No, this hotel doesn't have a spa tub.

Does Zereno Tulum Beach Club Access feature a restaurant that includes a breakfast menu?

Zereno Tulum Beach Club Access offers free continental breakfast each morning though there is no restaurant.

Will Zereno Tulum Beach Club Access allow pets to stay for free?

No, pets and service animals aren't allowed at Zereno Tulum Beach Club Access.

Are there connecting rooms at Zereno Tulum Beach Club Access?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Zereno Tulum Beach Club Access?

The closest major airport to Zereno Tulum Beach Club Access is Tulum Intl. Airport (TQO), which is 25.4 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Zereno Tulum Beach Club Access?

Yes, every guestroom at Zereno Tulum Beach Club Access comes with a furnished balcony with some featuring garden views.

Zereno Tulum Beach Club Access Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Alexander

Traveled with partner

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place and great staff! Breakfast is kind of light and area can be a bit noisy (highway, construction)

Stayed 1 night in Mar 2025

2/10 Terrible

Ilyitch

Oct 26, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I called the property to schedule airport transportation that was offered with the reservation. They acknowledged they were not offering the full transportation and that they would be happy to approve a refund for this via expedia. This was confirmed to me via phone twice. Expedia reached out to them on at least 3 different occasions and they never responded. So I was charged for a stay that I could not keep because the were not rendering full services promised. Call before you book.

Stayed 1 night in Sep 2024

2/10 Terrible

Kendall

Sep 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I selected this property due to the shuttle pickup from the airport. When I made it, they were not there & when I contacted the property via WhatsApp I was told they will not pick me up & to take the bus to Tulum center, then ask for direction to the location.. My phone service was not working properly so this made the situation very nerve wrecking. I do not speak Spanish, so it was tough making it to the destination. Luckily a young lady assisted me to location 4 hours later. The situation made me upset that I ended up returning back to the states the following day. The property was nice & the front desk worker was nice, but the sales team was not pleasant which turned my birthday experience into a not so good one. I was happy to leave.

Stayed 1 night in Sep 2024

10/10 Excellent

ZAHIYAH

Traveled with family

Apr 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2024

4/10 Poor

Andre

Traveled with family

Feb 20, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Staff/Service was GREAT, but the hotel isn’t

The service was amazing, the staff was great, but the overall condition of the hotel was far from the photo’s online. The property is considerably older than the photos show. Our room had an extremely foul stale water odor that remained the entire three night stay despite multiple attempts from the maintenance and management to remove. After night one we discovered that it was due to a clog in the shower. The water in the main bedroom shower drained so slowly that it rose so high that it nearly flooded the bathroom. Unfortunately, there were no other rooms to move to during this time, which is very unfortunate because the staff was great. The pool was so filthy and had so much mildew that my son and I couldn’t even take a swim. The photo’s definitely do NOT depict the pool how it truly is.

Stayed 3 nights in Feb 2024

8/10 Good

Bernardo

Aug 17, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Aug 2023

10/10 Excellent

OSBALDO

Traveled with family

Jul 28, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The property is very beautiful and secluded. The gentleman at the front desk was outstanding!

Stayed 2 nights in Jul 2023

8/10 Good

Sabrina

Traveled with partner

Jun 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I enjoyed my stay at Zereno and highly recommend to stay here. Tulum beach is 10 minutes drive. The apartment was spacious and very clean. Everything to our liking

Stayed 3 nights in May 2023

10/10 Excellent

joshua

Traveled with partner

Feb 5, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Zereno property and staff were amazing! The room was huge and clean. They were quick to offer services and bring towels upon request. We didn’t have a ton of plans when we booked so the staff was great about making recommendations. Couldn’t recommend staying here enough. Thanks again to Daniel and Fernando for all their local food and entertainment suggestions - really made the trip amazing!

Stayed 6 nights in Jan 2023

8/10 Good

Ryan

Traveled with partner

Jan 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I liked that this property was quiet, safe and clean in a area that was central and close to both Tulum town and the beach areas. We had an issue with the shower upon arrival but it was fixed immediately. Service was great and staff was always there to help and call a taxi for us when we needed one.

6/10 Okay

Saira

Traveled with family

Oct 29, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

You definitely need a car to stay here & it’s great if you’re working from home. It’s super quiet and I’m what seems like on a private road. I didn’t do enough research therefore didn’t realize the beach is far and so are restaurants. The room was beautiful though. There was a tv with no basic channels, only streaming services (Netflix, Disney, etc). We had to leave after one night.

Stayed 3 nights in Oct 2022

10/10 Excellent

Kenesha

Oct 8, 2022

Stayed 3 nights in Sep 2022

10/10 Excellent

Danielle

Traveled with partner

Sep 20, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I absolutely enjoyed my stay! I went for birthday and the staff and location was amazing. I loved the natural light and jungle atmosphere. I would definitely book again.

Stayed 4 nights in Feb 2022

8/10 Good

Paige

Traveled with group

Sep 19, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was good.

Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with group

Jul 26, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Getaway (9+ group)

Came here to celebrate mine and my sisters 30th birthday! Absolutely amazing service and stay. The front desk staff is so helpful and attentive! I suggest downloading the WhatsApp app to make communication easier. The rooms are very clean and well maintained. It was fairly hot & humid in Tulum during our stay, so make sure you have them show you how to turn on the ac. Cannot wait to visit again!

Stayed 4 nights in Jul 2022

10/10 Excellent

Joseph

Traveled with group

May 24, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in May 2022

10/10 Excellent

Sharday

Traveled with family

May 23, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2022

10/10 Excellent

Sharday

Traveled with group

May 21, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome!

Great customer service and a comfortable place to stay. It is far from downtown tulum but it was awesome

Stayed 2 nights in May 2022

8/10 Good

Alyssa

Traveled with group

Mar 20, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Modern luxury feel for a good price. The staff was super kind. We had a problem with the running water for the showers - one of the two showers seemed to never get hot. The staff was attentive to addressing the issue, but it was only resolved after about 4 days. Also, we had to keep bugging the staff for more towels/washcloths as our room only came with a limited number and housecleaning didn’t show up until the third day in our stay. Overall, would book again with them as the staff made the stay really enjoyable, but there are some improvements in the service I would like to see first.

Stayed 6 nights in Mar 2022

10/10 Excellent

Tiffany

Mar 1, 2022

Stayed 3 nights in Feb 2022

8/10 Good

Erico

Feb 2, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum 2022

Nice hotel, responsive staff. No TV channels, only Apps.

Stayed 1 night in Jan 2022

10/10 Excellent

Gilberto, Hidalgo

Traveled with partner

Sep 27, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great area, nice place

Stayed 3 nights in Sep 2021

4/10 Poor

Steeven

Jan 6, 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly f J

Dec 24, 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Traveled with partner

Jul 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We hadden onze eigen auto, wat wel een vereiste was in Tulum. Hotel ligt in Tulúm pueblo dus een stuk van het strand verwijderd. Accomodatie was echt perfect! Zo een mooi appartement hebben we niet verder gezien in Mexico, met eigen mini zwembad

Stayed 3 nights in Jul 2024