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Aparthotel

Koom

4.5 star property

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Photo gallery for Koom

Premium bedding, down comforters, in-room safe, blackout drapes
A modern kitchen with a central island, built-in appliances, and a minimalist design.
A compact kitchen with a central island, bar stools, a built-in oven, a coffee maker, and a refrigerator.
A modern kitchen with a central island, a staircase with integrated lighting, and a patterned wall.
A compact living space with a dark blue sofa, a dining table with black chairs, and a mirrored wardrobe.

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Calle 9 Bis Poniente s/n, Supermanzana 15, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪14 min walk‬
  • Place, Tulum Beach
    ‪11 min drive‬
  • Place, Tulum Mayan Ruins
    ‪15 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Classic Apartment, Pool Access

A bedroom with a stone wall, a red headboard, a bed with white linens, and a wall-mounted air conditioner.

Classic Apartment, Pool Access

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Apartment

A bedroom with a bed, a ceiling fan, a bedside table, and a view of the outdoors.

Comfort Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment

A bedroom with a bed, curtains, a wall-mounted lamp, and a textured wall.

Deluxe Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Tulum

Located in La Veleta within a short walk of Holistika Art Walk, Koom is within 2 miles (3 km) of Hospital de Tulum. This 6-room, 4.5-star aparthotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and a rooftop terrace.
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What's nearby

  • Holistika Art Walk - 14 min walk - 0.8 miles
  • Tulum Beach - 11 min drive - 3.1 miles
  • Playa Paraiso - 14 min drive - 5.1 miles
  • Tulum Mayan Ruins - 15 min drive - 5.1 miles
  • Xel-Há Park - 21 min drive - 15.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Vaivén - ‬15 min walk
  • ‪Cántaro Y Comal - ‬3 min drive
  • ‪El Aguajito Marisqueria - ‬17 min walk
  • ‪Delicia - ‬3 min drive
  • ‪La Baguette - ‬18 min walk

About this property

Koom

2 outdoor pools, a rooftop terrace, and free WiFi in public areas are featured at Koom. There's limited parking and a free beach shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury aparthotel include a microwave in a common area, a refrigerator in a common area, and laundry facilities.
Each apartment is individually decorated and features a kitchen and a balcony. Guests can expect to find free WiFi and a 55-inch Smart TV with cable channels. Beds are dressed in premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a coffee maker, a ceiling fan, and a safe. Change of towels is available on request.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • 24-hour pool access
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Onsite parking available only on request
  • Limited onsite parking
  • Onsite parking includes off-street options

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen island
  • Microwave
  • Spices
  • Stovetop
  • Toaster

Dining

  • Champagne service
  • Chef service
  • Couples/private dining
  • Private picnics

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 55-inch smart TV with cable channels
  • Art gallery
  • TV in common areas

Outdoor areas

  • Balcony
  • Gas grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 22 lbs per pet)
  • Pets stay free

Suitability/Accessibility

  • No elevator
  • Smooth flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a village
  • In the city center

Things to do

  • Scooter/moped rentals
  • Fishing nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 6 units
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors, and return the keys

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • There are no elevators.

Property is also known as

Koom TULUM
Koom Aparthotel
Koom Aparthotel TULUM

Frequently asked questions

What can I see within easy reach of Koom?

This aparthotel is situated in La Veleta within a short 14-minute walk of Holistika Art Walk. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Will I be able to park at Koom?

Yes, though parking is available on request.

Are there luxury amenities available at Koom?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a chef service, and couples/private dining at this aparthotel.

Does Koom have a casino on the premises?

No, Koom doesn't have a casino.

Is there an indoor pool at Koom?

No, this aparthotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have 24-hour pool access.

What will couples enjoy most about a stay at Koom?

There are many amenities for couples at this aparthotel, including a chef service and champagne service as well as 2 outdoor pools.

Does Koom have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Koom have a restaurant that serves breakfast?

No, Koom doesn't have a restaurant that serves breakfast.

Does Koom allow pets to stay for free?

Yes, cats and dogs can stay for free at Koom.

Does Koom have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

How far is the airport from Koom?

The closest major airport to Koom is Tulum Intl. Airport (TQO), which is 25.5 mi away (43 minutes by car).

Can I book a room with a balcony at Koom?

Yes, every apartment at Koom comes with a balcony and some offer garden and pool views.