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Casa Gitano

3.5 star property
Beachfront hotel with spa services
VIP Access

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Photo gallery for Casa Gitano

Private beach, white sand, beach bar
JUNGLE LOFT KING WITH TERRACE | Premium bedding, down comforters, memory foam beds, minibar
OCEANFRONT VILLA WITH PRIVATE POOL | View from room
Restaurant
Private beach, white sand, beach bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Tulum-Bocapaila KM 9.5, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪11 min drive‬
  • Place, Tulum Mayan Ruins
    ‪17 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪87 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for OCEANFRONT VILLA WITH PRIVATE POOL

OCEANFRONT VILLA WITH PRIVATE POOL | Premium bedding, down comforters, memory foam beds, minibar

OCEANFRONT VILLA WITH PRIVATE POOL

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANFRONT SUITE WITH TERRACE

OCEANFRONT SUITE WITH TERRACE | Premium bedding, down comforters, memory foam beds, minibar

OCEANFRONT SUITE WITH TERRACE

  • 538 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANVIEW SUITE WITH TERRACE

OCEANVIEW SUITE WITH TERRACE | Premium bedding, down comforters, memory foam beds, minibar

OCEANVIEW SUITE WITH TERRACE

7.4 out of 10
Good
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE LOFT KING WITH TERRACE

JUNGLE LOFT KING WITH TERRACE | Premium bedding, down comforters, memory foam beds, minibar

JUNGLE LOFT KING WITH TERRACE

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for JUNGLE LOFT DOUBLE KING

JUNGLE LOFT DOUBLE KING | Premium bedding, down comforters, memory foam beds, minibar

JUNGLE LOFT DOUBLE KING

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for JUNGLE SUITE WITH TERRACE

JUNGLE SUITE WITH TERRACE | Premium bedding, down comforters, memory foam beds, minibar

JUNGLE SUITE WITH TERRACE

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Casa Gitano is adjacent to Tulum Beach and within a 10-minute walk of other popular attractions like Sian Ka'an Biosphere Reserve. This 17-room, 3.5-star hotel has a restaurant, a private beach, and free self parking.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 2 min drive - 2.0 miles
  • Las Palmas Public Beach - 10 min drive - 6.6 miles
  • Playa Paraiso - 11 min drive - 7.1 miles
  • Tulum Mayan Ruins - 17 min drive - 9.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 74 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬2 min drive
  • ‪ARCA - ‬2 min drive
  • ‪Secrets Tulum Beach Club - ‬2 min drive
  • ‪Casa Banana - ‬2 min drive
  • ‪Philosophy - ‬2 min walk

About this property

Casa Gitano

Beachfront hotel with spa services
Guests of Casa Gitano enjoy features like a private beach, free WiFi in public areas, and spa services. There's free parking if you drive. The front desk has multilingual staff that can help with securing valuables and concierge services. Other amenities at this beach hotel include express check-out, a terrace, and a reception hall.
Memory foam beds with premium bedding and down comforters ensure a restful night, and bathrooms offer rainfall showers and hair dryers. IPod docks, minibars, and coffee makers are also available.
Recreational amenities at the hotel include a private beach.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Exterior
Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 77 reviews
$169 nightly
The price is $208
Dec 21 - Dec 22
Total with taxes and fees
Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 30 to 60 for adults and USD 30 to 60 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Free beach club

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs only
  • 2 total (33 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Gitano Hotel
Casa Gitano tulum
Casa Gitano Hotel tulum

Frequently asked questions

Is a free cancellation option available at Casa Gitano?

Casa Gitano offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What can I see within easy reach of Casa Gitano?

This hotel is situated in Zona Hotelera within a 10-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. You'll also find Tulum National Park and Ven a la Luz Sculpture within a short drive.

Will I be able to park at Casa Gitano?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Casa Gitano?

Spa services at the hotel include massages.

Does Casa Gitano include a casino?

No, Casa Gitano doesn't have a casino.

Is there an indoor pool at Casa Gitano?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Casa Gitano?

This beachfront hotel offers many amenities for couples, including in-room massages as well as a private beach and a beach bar.

Are there hot tubs at Casa Gitano?

No, there isn't a spa tub at this hotel.

Does Casa Gitano have a restaurant that serves breakfast?

Yes, Casa Gitano serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Casa Gitano allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Casa Gitano for a fee of USD 50 per accommodation, per night.

Does Casa Gitano have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Casa Gitano?

The closest major airport to Casa Gitano is Tulum Intl. Airport (TQO), which is about 12.9 mi away.

Can I book a room with a balcony at Casa Gitano?

No, there aren't any guestrooms with balconies at Casa Gitano.

Does Casa Gitano host weddings?

Take advantage of the wedding venue at Casa Gitano if you plan to say "I do" during your trip.

Casa Gitano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 47 out of 75 reviews
Rating 8 - Good. 10 out of 75 reviews
Rating 6 - Okay. 4 out of 75 reviews
Rating 4 - Poor. 7 out of 75 reviews
Rating 2 - Terrible. 7 out of 75 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Esmirna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

Mikail

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our stay at Casa Gitano was only one night and it was far down the single road going into Tulum (about 30 mins). We enjoyed the beautiful beach view from our room. The room was smaller than we imagined at 500 sq ft but we had just enough space for two. The major issue was the water. We had no hot water the entire time. It got lukewarm at best. But overall we still enjoyed our stay.
Stayed 1 night in Jul 2025

4/10 Poor

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware of sargasso...

When in season, they should avise the upcoming clients about the sargasso invasions, because it makes impossible the use of the seashore. Also, pay attention to your bills, there's the tendency in the area to overcharge the visitors.
Stayed 7 nights in Jun 2025

4/10 Poor

Joyce

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The place was nice but the people there take advantage with the exorbitant prices of food. Since there is not many places to eat they make sure to charge higher prices than California restaurants. They are nice and friendly but it doesn’t make up for the bad feeling of being taken advantage of. The taxis dominate the region no Uber is allowed so they also take advantage and since no other restaurants are near by it comes out to be a rip off. We should have just stayed at an all inclusive resort. Plus they don’t even try to clean up the seaweed like other places. They have a pool they share with another hotel that is 10 minutes away by taxi. The little personal pool we had was a nice idea but the water wasn’t clean. I liked the hammock on our property and the glass sliding door that I could see the ocean from our room. The roof was nicely designed so we could hear the waves all night that was fantastic. And there was air conditioning in the room which made our relaxation time comfortable. There was no phone in room to call front desk but they used WhatsApp to communicate which was convenient. We would return if it was all inclusive and if the taxis didn’t monopolize the transportation system. The housekeeping lady was nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maira

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

elle

Stayed 4 nights in Jun 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was great except the food and drinks were not up to par for the prices.
Stayed 5 nights in Jun 2025

4/10 Poor

Kathryn

Traveled with family
There were no snacks in the bar and we think they tried to charge us. The food and drink were very overpriced! Not even complimentary coffee in the room. There was no one hardly staying there. I loved Coco Beach last time we stayed Great food and nice people. Don’t recommend staying here!
Stayed 1 night in May 2025

10/10 Excellent

monija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Larry

I’d recommend staying here to anyone. The staff is unbelievable
Stayed 4 nights in May 2025

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay highly recommend
Stayed 5 nights in Apr 2025

2/10 Terrible

Pam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RUN AWAY

The room was advertised on hotels.com at $178/night. We only stayed one night because it was not as advertised. The hotel then charged our AmEx card $4,071.00 for a one night stay! Needless to say, I am disputing the charge.
Stayed 7 nights in Apr 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was amazing and all the hotel stagf
Stayed 3 nights in Apr 2025

10/10 Excellent

Breana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend staying here enough! If you plan on visiting Tulum look no further than this picturesque property. All of the staff was immensely kind and helpful! The beach is beautiful, with staff cleaning seaweed daily, and the restaurant food is DELICIOUS!
Stayed 7 nights in Apr 2025

10/10 Excellent

Sundiata, Jamaica

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Kao nou

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough but potential to do better

We loved how we were welcomed. Both individuals at the reception were really nice and gave us all a welcome cocktail. We also had a sweet lady clean our room and never took anything. We really wanted to like everything about this place and spend as much money and time here, but our very first morning at the restaurant was a disaster. My friends ordered coffee (basic coffee) but they did not receive the first coffee for at least 45 minutes. I don't know why the waitress did not share that the coffee machine was broken as soon as she noticed it. It wasn't until half hour later when my friends asked, she shared that information. They could have decided to go elsewhere for breakfast and save her the stress. We also had a couple orders gone wrong. Two of us had ordered huevos rancheros. One order came with the fried eggs as the menu mentioned but the other order came with scrambled eggs. When I told her that my order came with scrambled eggs for some reason, she responded by saying that's how huevos rancheros are made. I don't understand why she would make up that lie to ruin a good experience. She could have just apologized and fixed that order. My friend had requested omellete with everything which includes a green on the menu but it came out without the vegetable listed. She then stated that everything meant only ham and cheese. I don't know why she just didn't clarify that when my friend ordered an omelette with everything. we really avoided the restaurant after that.
entrance to the restaurant
view from the beach
view from the room
Stayed 4 nights in Apr 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dzmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Andrew, Nashville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Alan & Armando really did do all they could to resolve issues. I could tell they cared and that’s all that matters to me! It’s a beautiful setting. All these places on the coast get battered by wind, so the ocean front buildings look beaten up (but it’s understandable) The beach has more seaweed than they could handle removing - which was a bummer. But we would definitely stay there again at a different time of year.
Stayed 6 nights in Mar 2025

10/10 Excellent

Dareen

Traveled with partner
Liked: Cleanliness, amenities
The staff and host were so incredible to us! The location is perfect it’s near all the good restaurants and it’s away from the noise. Will definitely come back here specifically
Stayed 4 nights in Apr 2025

10/10 Excellent

VALENTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Refilwe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great service, beautiful beach area
Stayed 3 nights in Mar 2025