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Recent guest reviews

This place is a dump. It looks like the ghetto. The staff are automatically on an offensive mindset for trouble makers to check in. They go to great lengths to verbally assault you with how they're going to charge you 100 00 for every violation of they're do not allow rules. Even if the person checking in assures them of their non intentions to violate their policies. I respect people's property and their personal rules. For safety and protection of guests and property. But this was excessive to the point of the management almost guaranteeing I would loose my security deposit due till some infraction regardless of who's at fault in the matter. All this before checking in. I don't recommend this place AT ALL.

The staff was extremely rude. I cancelled my booking upon check in

This property was the worst hotel experienced i ever had. The front desk agent was rude and doesn’t know anything at all, and this is what they call hospitality management business? When my friend greeted her before checking in he looked at her like nobody and did not say anything. The front desk agent did not give us the key to our room, every question we have ‘online, online’ saying he doesnt know anything. Did not even try to fix anything at all. Lazy!! He was busy watching some movie on his phone.. Never book at this property!!

Please call me on my cell nr I have NEVER had suck a bad experience in any hotel in 24 years of travelling. I would really like to speak to any one that CARES at OYO

Management was extremely rude. There were no toiletries in the bathroom and the shower head wasn’t attached to the wall. There were stains on the bedding and the door didn’t lock properly.

The room was not clean- floors were dirty and water was leaking from the shower head and apparently water leaked through the bathroom wall into bedroom floor and created a puddle from a single shower. The ac/heater unit did not work properly and was super noisy when it turned on and the knobs were broken. The single pane windows rattled all night with the wind. Super small restroom.

The hotel room was dirty. The bed sheets had stains. There was a trail of ants from outside headed under and on top of the bed. The bathroom was dirty, look like someone smeared poop on the wall behind the door. The bathroom towels smelled like mildew. Not a good place!

Liked nothing. Check in bad. Room bad. Cleanliness bad. Nothing worked.

Quiet room. Room was comfortable but needed some repairs. Overall good stay.

For the price is ok. My only advice is to supervise the cleaning team, room wasn't clean

Nothing to like the property needs a complete over haul inside and out

It started out good. Friendly staff at check in. That is all that was good. The room door in to the room had to be hit with your shoulder to get it to open. The bed was supposed to be a queen, she was a small queen. The mirror over the sink had a very large piece missing, the water dribbled out of the faucet, no water pressure ever!. No phone, microwave, no fridge. Beat up furniture. Door into the bathroom had half of the edge missing and would not close. The latch was twisted out of the frame and hit the door frame. The toilet was from a dwarfs home. It was very low and small. We are not big people, but we had trouble sitting on it. The tub had big stains and burn marks in it. We were afraid to even try the shower. The elevator to the second floor was noisy, but worked. It was small and cramped, two people was a crowd, And the floor was wet with some kind of liquid. Also big sign on building facing I-10 said recently renovated rooms, that hadn't happened in our room ever! There were cigarette burns in the unvacuumed carpet, there were several other problems but no need to go any further. The room was way overpriced at $83.31 a night! We were not happy, can you tell?

We did not stay in the hotel after seeing a. Purple of rooms.

S Freeway Rd. Tucson AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located in Downtown Tucson, OYO Hotel Tucson Downtown is within 2 miles (3 km) of popular attractions such as Tucson Convention Center and Fox Theatre. This 98-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a computer station.


Rooms

OYO Hotel Tucson Downtown's 98 air-conditioned rooms provide phones. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Free toiletries are also available.


Property features

Guests staying at OYO Hotel Tucson Downtown enjoy free WiFi in public areas, a computer station, and a communal living room. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Apartment, 1 Bedroom

1 Queen Bed | Sleeps 2

Room, 1 Double Bed, Accessible

1 Double Bed | Sleeps 2

Room, 1 Double Bed

1 Double Bed | Sleeps 2

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for OYO Hotel Tucson Downtown

Everyone (5) Couples (3) Family (8)
1
Family Family

This place is a dump. It looks like the ghetto. The staff are automatically on an offensive mindset for trouble makers to check in. They go to great lengths to verbally assault you with how they're going to charge you 100 00 for every violation of they're do not allow rules. Even if the person checking in assures them of their non intentions to violate their policies. I respect people's property and their personal rules. For safety and protection of guests and property. But this was excessive to the point of the management almost guaranteeing I would loose my security deposit due till some infraction regardless of who's at fault in the matter. All this before checking in. I don't recommend this place AT ALL.

By , from Tucson, Az on Jun 23, 2020

Review comment responded on Jun 24, 2020

Hello, we are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Chris

1
Partner Couples Family

The staff was extremely rude. I cancelled my booking upon check in

By on Jun 14, 2020

Review comment responded on Jun 16, 2020

Thank you for bringing this to our notice. As stated, the behavior of the staff was not pleasant to you. This is certainly not acceptable and we will take corrective action against the same to avoid this in the future. Regards, Joe

1
Friends

This property was the worst hotel experienced i ever had. The front desk agent was rude and doesn’t know anything at all, and this is what they call hospitality management business? When my friend greeted her before checking in he looked at her like nobody and did not say anything. The front desk agent did not give us the key to our room, every question we have ‘online, online’ saying he doesnt know anything. Did not even try to fix anything at all. Lazy!! He was busy watching some movie on his phone.. Never book at this property!!

By , from San Francisco on May 27, 2020

Review comment responded on May 28, 2020

Sorry for the unpleasant experience you had with us, Freddie! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Marie!

1
Partner Couples Business Business

Please call me on my cell nr I have NEVER had suck a bad experience in any hotel in 24 years of travelling. I would really like to speak to any one that CARES at OYO

By , from Tuscon on Feb 16, 2020

Review comment responded on Feb 18, 2020

Hi, We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Cheshta

2
Everyone

By on Feb 10, 2020

Review comment responded on Feb 11, 2020

Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

1
Business Business

Management was extremely rude. There were no toiletries in the bathroom and the shower head wasn’t attached to the wall. There were stains on the bedding and the door didn’t lock properly.

By on Feb 8, 2020

Review comment responded on Feb 9, 2020

Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

2
Everyone

By on Feb 3, 2020

Review comment responded on Feb 4, 2020

Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

1
Family with small children Family

The room was not clean- floors were dirty and water was leaking from the shower head and apparently water leaked through the bathroom wall into bedroom floor and created a puddle from a single shower. The ac/heater unit did not work properly and was super noisy when it turned on and the knobs were broken. The single pane windows rattled all night with the wind. Super small restroom.

By , from Texas on Jan 31, 2020

Review comment responded on Jan 31, 2020

Something like this should not have happened, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted within our team to take necessary measures so that such issues do not repeat. Regards, Cheshta

1
Family with small children Family

The hotel room was dirty. The bed sheets had stains. There was a trail of ants from outside headed under and on top of the bed. The bathroom was dirty, look like someone smeared poop on the wall behind the door. The bathroom towels smelled like mildew. Not a good place!

By on Jan 28, 2020

Review comment responded on Jan 28, 2020

Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

1
Family

Liked nothing. Check in bad. Room bad. Cleanliness bad. Nothing worked.

By on Jan 17, 2020

Review comment responded on Jan 17, 2020

Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

OYO Hotel Tucson Downtown

1222 S Freeway Rd., Tucson, AZ 85713
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