Local cuisine breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 14.80 for adults and EUR 9.50 for children
Family friendly
In-room crib
In-room kitchenette
In-room microwave
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
Laundry facilities
Outdoors
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
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Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
80-cm flat-screen TV with digital channels
iPod dock
MP3 dock
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Toaster
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Air conditioning (climate-controlled)
Electrical adapters
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [A 5 minutes en voiture]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
This property welcomes pets for free
Service animals exempt from fees
Children and extra beds
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: EUR 0.55 per person, per night. This tax does not apply to children under 18 years of age.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for local cuisine breakfast: approximately EUR 14.80 for adults and EUR 9.50 for children
Self parking fee: EUR 20 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18
Driving? This property offers parking (fees apply).
Property Registration Number 103870002628C, 10387000266A4, 1038700026392, 103870002659E, 10387000275DA, 1038700026498
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Additional information about polices, regulations, and more:
Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
Reservations need to be made in advance for massage services. Contact the guesthouse at the phone number listed on your booking confirmation.
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Lovely, quirky place to stay, lots of original features in keeping with the beautiful town of Troyes. Great location. Check in a couple streets away but all very easy & very helpful with recommendations on nearby parking & places to eat.
Not a luxury apartment but really enjoyed being in the heart of the town in place full of character
The hotel manager didn't care. All he wanted was money. The apartment we booked was for 4 motorcycle friends on a tour. We booked the apartment because it had 4 beds.
The instructions by Expedia said contact the property 24 hours before arrival. Someone would then meet you at the property. We did this telling them we were arriving on motorcycles. We had no reply from the property manager. This was repeated 12 hours before arrival. Again no reply. We arrived at the apartment and phoned them. They told us we had to go to another location (St George Hotel) to get the keys. We left the bikes at the apartment and walked. When we arrived at the hotel we were told there was no parking and only two places at the hotel. We managed to find one at the apartment and fitted the other three into a small space at the hotel.
We were given the keys to the apartment after a tangle over payment. We had paid in advance but they were asking for payment. That was sorted. We were given a key. Now at the apartment, the key didn't fit any of the doors. By luck we opened a garage door and found the apartment. Access was via a narrow and unsafe staircase. On entry it was dark and uninviting. There was no bedding for the sofa bed. The hotel manager was contacted and wanted more money for bedding. I ended up sleeping in my clothes with no bedding. There are so many other things to list, unsafe electrics, broken smoke detector. To much to list. Extremely poor. Why do Expedia promote this property?
Keith
Stayed 1 night in May 2025
10/10 Excellent
deb
Apr 16, 2024
deb
Stayed 1 night in Apr 2024
8/10 Good
Ailsa
Traveled with family and small children
Oct 22, 2023
Liked: Cleanliness, staff & service, amenities
The property is very quaint and in the pedestrianised part of the old town, which is lovely and handy for an evening stroll. Our apartment was on the top floor, which was a little bit of a challenge with a baby and pram/luggage (no lift, so beware when booking). The apartment was clean but a bit "unfinished" looking with some raw edges to the kitchenette counters and a very exposed water tank in the bathroom. The shower and cubicle weren't very practical for anyone taller than 5ft5 and led to a LOT of water ending up on the floor. In addition, the towels smelled a bit off, so I am unsure of the washing process. Overall, it was a nice place, but there is a bit of a snagging list of things that need "finishing" for it to be in tip top condition.
We had a cell phone and data problem and had trouble locating it. The proprietor came down in a timely manner and let us in. He was very helpful. What a fascinating old neighborhood!
The aparthotel is convenient to touring the city of Troyes and is located on the pedestrian route of the city. While the stairs to the apartments are steep and narrow, that was a minor concern for us. The apartment was very quiet, the bed was incredibly comfy, and we thought it was a perfect base for exploring Troyes! The management of the hotel were extremely welcoming and helpful. We will definitely return!
Brand new conversion, but some areas not finished. Great location. Lovely ancienne building. Old stairs not great for large suitcases so use smaller cabin/hand luggage type or soft bags. Our main concerns are a clean bathroom and a good mattress. 5 stars on both.
This was the worst hotel experience of my life, and I have stayed in thousands of hotels.
We had arranged a late check in, as we were a family of 4 travelling from the Cote dâAzur. However, not only was the hotel closed when we arrived, but the manager (who had called us only 45 minutes before we arrived) deliberately switched his phone off so as to make it impossible for us to get into our rooms (we had booked and paid for 3 rooms in advance). In fact he laughed at our predicament. Amazingly, they had called several times earlier in the day, to get a credit card to pay for breakfast the following morning - which was a breakfast that we never saw - let alone got to eat. As far as I am concerned, these people are thieves. Do not stay here! We had to sleep in out car - yes including my young children - as all the other hotels in the town were full.
We have contacted our bank to get them to extract a refund - as we never saw the rooms or the breakfasts either!! See photos below.