Had a few things that should be advised. 1. Shower drain backed up and drained really slow 2. The front door did not seal and had a notice gap between the outside and inside letting cold air 3. There was a lot of cob webs along corners and ceilings Other then that the place was great!
Beautiful property. Can spend the whole day at the property and relax and rejuvenate while on vacation. Loved the room and having hard wood floor instead of carpet.
Overall this is not a bad place to visit and stay. Rooms are clean and it is located in a quiet part of the smokies. My family and I usually go 2-3 times a year to stay and enjoy going to Tremont Lodge but I will not go back there again. On our most recent visit on 3/11/22 I was double charged with pending charges. I didn’t think anything about it and then both charges posted on 3/13/22 for the amount of the stay. I stayed one night but was charged for 2. I called the office explained what happened and was told it would take 2-10 business days to receive a refund. Exactly 10 business days later no refund and bank shows no activity of one. It took one business day to take my money but they have yet to give it back. They have lost a repeat customer and I will no longer recommend them to my friends.
There were a variety of buildings and room options on a sprawling campus. The staff was very friendly and helpful. The indoor pool and hot tub were wonderful features in winter.
Bed was comfy. Lady at front desk is super kind. Spacious room, classy.
Room had a serious smoke odor from the fireplace, lots of noise from rooms above
Clean rooms and spacious grounds. A few things were a little dated, but not anything that made us regret staying there. However, the mattress on the sofa bed was even more uncomfortable than most sofa beds. That would be my only real complaint. Overall, a great place to stay close to the National Park.
It’s the first time I’ve stayed there, although I’ve driven by it for many years on my way to Cade’s Cove. I’m glad we finally decided to stay there, and enjoy Townsend area, and then drive to the Cove to bike around it on a Saturday morning, it was very pleasant, and I’m happy that we stayed there. The property is very large and well kept. The breakfast was great and was very clean. I am considered a local, from Powell, but I am sure we will stay there again.
Clean rooms and campgrounds ,pools have not been cleaned in awhile and breakfast was not much option other then biscuits and cereal but good experience
It was a very nice property. If I had to do it again, I would stay in Gatlinburg only because the surrounding restaurants weren't open consistent hours. However, it was nice and peaceful and there are several places within walking distance.
Pretty property, if we'd been there longer, I'd have enjoyed checking out the pools and the movie. One night stay - lplenty of room to spread out, the kids enjoyed having their own space. Lots of clean towels. Dog in room next door whined for a bit in the early evening (owners out to dinner?) but we didn't hear him at all during the night. Would love to stay again for a longer visit.
Will definitely be staying here again - 2 outdoor pools, outdoor pavilion & free children/family movies at dusk, indoor pool, comfortable rooms/beds, friendly staff.
Musty smell and very dark inside. Nice staff. Very close to Townsend restaurants and Smoky Mountain entrance.
we all had a great time at the cabin other than the fact that we could not get the tub to hold water, other than that we had a great time and it was sooo beautiful.
Wonderful stay in the off site Cabins- beautifully appointed cabin in surrounding woods- clean,comfortable - modern yet rustic. Staff was very helpful. At the time the whirlpool bath was not working and they put in the effort to try a fix it. Other than that a great stay- thank you staff!!!
Room was very nice except it was in the building with the pool which put the pool right outside our door and the noise, humidity and smell of chlorine was terrible. The same room in a different building would have been great. The room was clean the bed was comfortable so I have no complaints about that. The noise from the pool was gone by 9:30 - 10:00 so sleeping was not a problem after that. Hotel is in a very good location and I would go back and stay just not in any rooms in building 4.
Great place! Room was comfortable. Staff was friendly.
Tremont Lodge & Resort places you next to The Little River Railroad and Lumber Company Museum and within a 10-minute walk of Dark Island Swinging Bridge. This 132-room, 3-star lodge has conveniences like an indoor pool, free in-room WiFi, and free self parking.
TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Microwaves, coffee makers, and phones are other standard amenities. Limited housekeeping is available.
Tremont Lodge & Resort features an indoor pool, free WiFi in public areas, and a conference center. If you drive, take advantage of free parking. Additional amenities include a seasonal outdoor pool, a terrace, and barbecue grills.