Hotels in New Preston

"Rooms were ok, place seems outdated needs a good update. The room was not very updated, was clean so I'll give them that. Breakfast was not included, so have to pay additional for that. It was ok, typical hotel breakfast, so overpriced in my opinion since they could've just added it to the room pricing and had just included breakfast in general. Staff was friendly, and helpful though. Went mostly for the interest in the pool. Kids had fun it is small, but it was a good time because not too many people."

"The room was mercifully nice, clean, and functioning, but hooo boy this hotel... First of all apparently the communication between Expedia and the hotel is terrible, because while I adjusted the date of my stay on Expedia, it did NOT translate to the hotel system. The front desk man repeatedly told me how the error was NOT HIS FAULT and IT HAPPENS ALL THE TIME and it's all on Expedia. I was told to call Expedia and had a 30 MINUTE wait until it was resolved eventually between being passed around on the phone. Meanwhile the A/C is non existent in the lobby and I'm having a sweaty old time. The guy did give us cold water bottles which was nice. The hotel is "currently under renovations" but I have a feeling that it's been like this. The breakfast area is torn up. The lobby tables are all wobbling. He gives us a 4th floor room because you can't use the 3rd floor via elevator because THAT is broken. The hotel pool was green. "It's under weekly maintenance, should be ready in an hour" they say... 3 days later it was still like that. Also the one main driveway had caution tape across it and was busted up forcing you to use the weird long side driveway. Breakfast was adequate though? "

"Breakfast was great, we had a wonderful time "