Walked in the door horrible smell of some type of bad cleaner deodorizer, just as bad in the room, had to open the window to get rid of smell. Bad lighting in the room. Very small closet, no drawers for clothing, just badly sized cubbies. Carpeting had a large rip. No hand soap in the bathroom, dispenser was empty. On of the chairs was filthy and needed to be replaced. The pillows were useless, so soft I needed to use 3. Breakfast was the worst, only toast, granola bars, yogurt and cereal, and no spoons to eat them with. On the good side, there was a nice long counter, and room was clean except for the horrible smell.
Room was well cleaned. Staff attentive. Breakfast is cereal juice muffins. Breakfast was ready at 6 am both days i stayed. Bed was firm and comfortable. Room had coffee maker fridge and micro. There is an excellent Lebanese restsurant right next door and a great diner right down the block. Area is very safe and the hotel was vquiet even though full on the weekend.
Most annoying thing was the property description says "features a gym" and under amenities it says "features ... include a fitness center." It actually is a pass for a gym that is 1.3 miles away, a 29-minute walk from the hotel according to google. That gym might have been nice, but it was not practical for me to use. Hall carpets were dirty, not good smell. Room air conditioner was noisy. Coffee maker in our room had one teabag-sized packet of regular coffee that made less than a half-cup of coffee each for 2 people. (Similar amount of decaf coffee, which we did not use.)
The room was tide however the bathroom handrail was complete removed from the shower staff exposing the fiber glass and dry wall in the shower. Window area behind curtains had dead (for assuming a while) hornets.
Got a handicap accessible room on the first floor. Large room, bed a little soft. Pillows were great. Bathroom could use a vanity area but room was clean and large. Tub had great adjustable hand held showerhead.
For the money it was fine. $200.00 doesn't buy much these days!
Very good option for an affordable, short stay. The only surprise was they have no elevator, which was not a hindrance to this able-bodied couple in a two-floor hotel, but would be a major problem for those with mobility limitations.
Updated, clean, quiet, convenient. Comfortable beds and pillows. All the in-room conveniences you'd expect, and all new/working. Well-thought-out work desk with outlets, good lighting. Very pleasant stay. (Can't always say any/all of what I just wrote for other hotels in this price range.)
Room was very clean and updated at a great price. Staff was easy and gave us a late checkout while we were working.
Clean and friendly staff. But the pillows are not good and they don’t have extra pillows or blankets if you need them. The heater in our room was so noisy that you could barely sleep.
Multiple Staff cleaning and updated room
The property has plenty of ample parking for RV, or any longer trail combination. The area is quiet and easy to get to. I would stay here again if in the area.
Good
I brought my dogs on this stay and we were conveniently lodged close to the exit out to the dog area, which was greatly appreciated. The room was very neat and tidy as well, and our stay was quiet.
The staff there are amazing and always helpful . We stay here often
Located within a mile (2 km) of Western Connecticut Medical Group, Microtel Inn & Suites by Wyndham Bethel/Danbury is within 2 miles (3 km) of Berkshire Shopping Center. This 78-room hotel has free in-room WiFi, free self parking, and a gym.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Microtel Inn & Suites by Wyndham Bethel/Danbury features a gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Walked in the door horrible smell of some type of bad cleaner deodorizer, just as bad in the room, had to open the window to get rid of smell. Bad lighting in the room. Very small closet, no drawers for clothing, just badly sized cubbies. Carpeting had a large rip. No hand soap in the bathroom, dispenser was empty. On of the chairs was filthy and needed to be replaced. The pillows were useless, so soft I needed to use 3. Breakfast was the worst, only toast, granola bars, yogurt and cereal, and no spoons to eat them with. On the good side, there was a nice long counter, and room was clean except for the horrible smell.
Room was well cleaned. Staff attentive. Breakfast is cereal juice muffins. Breakfast was ready at 6 am both days i stayed. Bed was firm and comfortable. Room had coffee maker fridge and micro. There is an excellent Lebanese restsurant right next door and a great diner right down the block. Area is very safe and the hotel was vquiet even though full on the weekend.
Dear Sean,Thank you for taking the time to leave a perfect 5 out of 5 rating on Orbitz. We appreciate your positive feedback and are delighted to hear that you had a wonderful stay with us.It's fantastic to know that you found your room to be well-cleaned and our staff attentive. We're also pleased that you enjoyed the breakfast options and that it was available early for your convenience. Your comments about the bed's comfort, in-room amenities, and nearby dining options are much appreciated.We strive to provide a safe and quiet environment for all our guests, and we're thrilled that you had a peaceful stay even when the hotel was full.If there are any specific highlights or aspects of your stay that you'd like to share, please feel free to provide more details.We look forward to the pleasure of welcoming you back in the future for another exceptional stay.Best regards,Kalpesh PatelHotel Manager
Most annoying thing was the property description says "features a gym" and under amenities it says "features ... include a fitness center." It actually is a pass for a gym that is 1.3 miles away, a 29-minute walk from the hotel according to google. That gym might have been nice, but it was not practical for me to use. Hall carpets were dirty, not good smell. Room air conditioner was noisy. Coffee maker in our room had one teabag-sized packet of regular coffee that made less than a half-cup of coffee each for 2 people. (Similar amount of decaf coffee, which we did not use.)
Dear Sherwin,Thank you for sharing your feedback and providing a rating of 3 out of 5 on Orbitz. We appreciate your comments, and we apologize for the inconveniences you experienced during your stay.We understand your frustration with the gym situation, and we apologize for any confusion in our property description. Your feedback will help us improve our communication to ensure that future guests have accurate information regarding our amenities.We also apologize for the cleanliness issue with the hall carpets and the unpleasant smell. Additionally, we regret any disturbance caused by the noisy air conditioner in your room. Our maintenance team will be alerted to address these concerns promptly.Regarding the coffee maker, we apologize for the limited coffee supplies in your room. We'll review our in-room amenities to ensure that guests have an adequate supply of coffee for their needs.Your feedback is valuable to us as we work to enhance our services and improve the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.Best regards,Kalpesh PatelHotel Manager
The room was tide however the bathroom handrail was complete removed from the shower staff exposing the fiber glass and dry wall in the shower. Window area behind curtains had dead (for assuming a while) hornets.
Dear Rosalyn,Thank you for your review and for choosing our motel for your stay. We appreciate your feedback, and we apologize for the issues you encountered during your visit.We're sorry to hear about the bathroom handrail being removed and the condition of the shower area. This is not the level of comfort and safety we aim to provide, and we will address this immediately to ensure it is rectified for future guests.Additionally, we apologize for the presence of hornets near the window area. Our team will take the necessary measures to address this issue promptly and prevent such occurrences in the future.We value your input, as it helps us identify areas for improvement. We would like to extend our sincerest apologies for any inconvenience caused during your stay.If you decide to give us another chance in the future, we'd be grateful for the opportunity to provide you with a better experience. Please feel free to reach out to us directly if you have any further comments or questions.Thank you again for staying with us and sharing your feedback.Best regards,Kalpesh PatelMotel Manager
Got a handicap accessible room on the first floor. Large room, bed a little soft. Pillows were great. Bathroom could use a vanity area but room was clean and large. Tub had great adjustable hand held showerhead.
Dear Ginger,Thank you for sharing your positive review of your stay at the motel! We're delighted to hear that you had a great experience overall and that you found the handicap accessible room on the first floor to be spacious. We appreciate your feedback regarding the bed being a little soft, and we'll take it into consideration as we strive to provide the most comfortable experience for our guests. It's wonderful to know that you enjoyed the pillows and the adjustable hand-held shower head in the bathroom. We'll also consider your suggestion for a vanity area in the bathroom for future improvements. Thank you for choosing our motel, and we hope to welcome you back again for another excellent stay!Best Regards,Kalpesh PatelManager.
For the money it was fine. $200.00 doesn't buy much these days!
Dear Kevin,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your rating and understand your perspective on the value for money.We strive to provide our guests with a comfortable and enjoyable experience at a fair price. We constantly review our rates and offerings to ensure they align with market standards and provide good value for our guests.We appreciate your understanding that 200.00 may not stretch as far as it used to in today's economy. We continually work to enhance our offerings and amenities while maintaining competitive pricing. We value your input and will take it into consideration as we make future adjustments.If you have any further comments or suggestions on how we can improve the value for money, please feel free to share them with us. Your feedback is important to us as we continuously strive to enhance the guest experience.Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,Kalpesh PatelManager.
Thanks for staying with us. We appreciate your feedback!
Very good option for an affordable, short stay. The only surprise was they have no elevator, which was not a hindrance to this able-bodied couple in a two-floor hotel, but would be a major problem for those with mobility limitations.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback.
Updated, clean, quiet, convenient. Comfortable beds and pillows. All the in-room conveniences you'd expect, and all new/working. Well-thought-out work desk with outlets, good lighting. Very pleasant stay. (Can't always say any/all of what I just wrote for other hotels in this price range.)
Thanks for staying with us. We appreciate your feedback.
Dear Christopher, Our sincerest apologies for the discomfort you experienced during your stay. We've addressed the cleaning solutions being used to sanitize our rooms to ensure there isn't a strong residual odor lingering in the room. We've also emphasized with our team the importance of cleaning soiled furniture after a guest has departed. Aside from these issues, I'm pleased to hear the rest of the room was in a clean and safe condition. Thank you for taking the time to leave us your feedback. It is important to us.