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Hotel X Toronto, a Destination by Hyatt Hotel

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Outdoor pool, a heated pool, open 7:00 AM to 11:00 PM, sun loungers
Creator video
Outdoor pool, a heated pool, open 7:00 AM to 11:00 PM, sun loungers
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
In-room dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
111 Princes' Boulevard, Toronto, ON, M6K 3C3
  • Place, Exhibition Place
    ‪1 min walk‬
  • Place, Enercare Centre
    ‪2 min walk‬
  • Place, Ontario Place
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 760 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite, 1 Bedroom

  • 760 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Corner

9.2 out of 10
Wonderful
(7 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

View from room

Deluxe Room, 1 King Bed, Roll-in Shower

  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(19 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Lake view

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(15 reviews)
  • 379 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Deluxe Room, 2 Queen Beds, Roll-in Shower | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Roll-in Shower

10.0 out of 10
Exceptional
(3 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Deluxe Room, 2 Queen Beds (High Floor) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds (High Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Lake View

Lake view

Premium Room, 2 Queen Beds, Lake View

9.8 out of 10
Exceptional
(27 reviews)
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 King Bed with Sofa bed

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for One-Bedroom Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

One-Bedroom Suite

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Toronto

Located in Old Toronto, Hotel X Toronto, a Destination by Hyatt Hotel is adjacent to Exhibition Place and within a 10-minute walk of other popular attractions like Ontario Place. This 404-room, 4.5-star hotel has 3 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to the convention center in central Toronto and also close to Rogers Centre and CN Tower.

What's nearby

  • Exhibition Place - 1 min walk - 0.0 miles
  • Enercare Centre - 2 min walk - 0.1 miles
  • Ontario Place - 6 min walk - 0.4 miles
  • RBC Amphitheatre - 6 min walk - 0.4 miles
  • Rogers Centre - 3 min drive - 2.5 miles

Getting around

  • Fleet St At Strachan Ave Stop - 5 min walk
  • Exhibition Station - 9 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 27 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Catalyst - ‬10 min walk
  • ‪The Playbook Commons - ‬3 min walk
  • ‪OEB Breakfast Co - ‬15 min walk
  • ‪Food Building - ‬10 min walk

About this property

Hotel X Toronto, a Destination by Hyatt Hotel

Hotel X Toronto, a Destination by Hyatt Hotel features a full-service spa, an outdoor pool, and a 24-hour gym. Parking is available for CAD 39.55 per night (CAD 56.50 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include indoor tennis courts, free WiFi in public areas, and meeting rooms.
Guests can expect 55-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, refrigerators, and espresso makers.
4 indoor tennis courts and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guerlain Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 5 km
  • Self parking on site (CAD 39.55 per night; includes in/out privileges)
  • Valet parking on site (CAD 56.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; CAD 20 to 50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Café X
  • ROSES Social
  • The Playbook Commons
  • Valerie

Things to do

  • 24-hour health club
  • 4 indoor tennis courts
  • Art gallery
  • Basketball
  • Books
  • Fitness classes
  • Full-service spa
  • Heated pool
  • Indoor pickleball court
  • Library
  • Outdoor pool
  • Pilates classes
  • Racquetball/squash
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (60,000 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Low-height counter and sink (34 inches high)
  • Raised toilet seat (17 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers airport shuttle pickup service from Billy Bishop Toronto City Airport only.

Renovations and closures

The following facilities or services will be unavailable from April 9 2026 to May 11 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 100.00 per accommodation, per week
  • Pet weight must not exceed 25 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 50 per person
  • Self parking fee: CAD 39.55 per night (in/out privileges)
  • Valet parking fee: CAD 56.50 per night (in/out privileges)
  • Pet fee: CAD 100.00 per accommodation, per week
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel X Toronto Library Hotel Collection

Hotel X Library Hotel Collection

X Toronto Library Collection

X Library Collection

Hotel X Toronto

Hotel X Toronto by Library Hotel Collection

Hotel X Toronto, a Destination by Hyatt Hotel Hotel

Hotel X Toronto, a Destination by Hyatt Hotel Toronto

Hotel X Toronto, a Destination by Hyatt Hotel Hotel Toronto

Frequently asked questions

Are free cancellation options available at Hotel X Toronto, a Destination by Hyatt Hotel?

Hotel X Toronto, a Destination by Hyatt Hotel provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel X Toronto, a Destination by Hyatt Hotel?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel X Toronto, a Destination by Hyatt Hotel on Jun 10, 2026 start from $384, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel X Toronto, a Destination by Hyatt Hotel?

This hotel is situated in Old Toronto, just steps from Exhibition Place, and within a 10-minute walk of Lake Ontario and RBC Amphitheatre. You'll also find Rogers Centre and CN Tower within a short drive.

Will I be able to park at Hotel X Toronto, a Destination by Hyatt Hotel?

Yes, valet parking is offered for CAD 56.50 per night with in/out privileges and self parking is available for CAD 39.55 per night with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is a spa located at Hotel X Toronto, a Destination by Hyatt Hotel?

Guerlain Spa is the hotel's spa and services include sports massages, deep-tissue massages, detox wraps, and couples treatments.

Are there luxury amenities available at Hotel X Toronto, a Destination by Hyatt Hotel?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and 4 indoor tennis courts at this hotel.

Does Hotel X Toronto, a Destination by Hyatt Hotel feature a casino on the premises?

No, Hotel X Toronto, a Destination by Hyatt Hotel doesn't have a casino.

Is there an indoor pool at Hotel X Toronto, a Destination by Hyatt Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 11:00 PM. Note though that pool facilities will be unavailable from April 9 2026 until May 11 2026 (subject to change).

What do couples enjoy most about Hotel X Toronto, a Destination by Hyatt Hotel?

This lakeside hotel offers plenty of amenities for couples including an al fresco restaurant, an outdoor pool, and a poolside bar.

Does Hotel X Toronto, a Destination by Hyatt Hotel have a hot tub?

No, but this hotel does have a heated pool.

Does Hotel X Toronto, a Destination by Hyatt Hotel feature a restaurant that includes a breakfast menu?

Yes, Hotel X Toronto, a Destination by Hyatt Hotel has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Hotel X Toronto, a Destination by Hyatt Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel X Toronto, a Destination by Hyatt Hotel for a fee of CAD 100.00 per accommodation, per week. The property also provides food and water bowls.

Does Hotel X Toronto, a Destination by Hyatt Hotel have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Hotel X Toronto, a Destination by Hyatt Hotel?

The closest major airport to Hotel X Toronto, a Destination by Hyatt Hotel is Billy Bishop Toronto City Airport (YTZ), which is within a mile. Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 14.9 mi away (27-minute drive).

Can I book a room with a balcony at Hotel X Toronto, a Destination by Hyatt Hotel?

No, there aren't any guestrooms with balconies at Hotel X Toronto, a Destination by Hyatt Hotel.

Does Hotel X Toronto, a Destination by Hyatt Hotel host weddings?

There are wedding services available at Hotel X Toronto, a Destination by Hyatt Hotel if that's in your vacation plans.

Hotel X Toronto, a Destination by Hyatt Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2052 out of 2578 reviews
Rating 8 - Good. 313 out of 2578 reviews
Rating 6 - Okay. 121 out of 2578 reviews
Rating 4 - Poor. 51 out of 2578 reviews
Rating 2 - Terrible. 41 out of 2578 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Deo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome venue great staff especially door team Ben , tennis was great !! Room was clean stocked and great view!! Will return !! Cafe a bit pricy but convenient.
Stayed 1 night in Feb 2026

10/10 Excellent

RUBY

Stayed 1 night in Feb 2026

10/10 Excellent

Rachelle

Stayed 3 nights in Feb 2026

10/10 Excellent

Norman

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The whole entire facility is great, except the food quality on their 28th floor restaurant. They should change the menu and better options for that quality view.
Stayed 3 nights in Feb 2026

8/10 Good

Justin

Liked: Cleanliness, amenities
Nice hotel. Cool rooftop bar with open pool. Not on par with the top hotels in the city. But a nice hotel nonetheless
Stayed 1 night in Feb 2026

8/10 Good

Egor

Awesome hotel, service is great, restaurants are great, room with the view was awesome. Downside - hotel of that caliber doesn’t have a sauna, and the pool was a disappointment.
Stayed 1 night in Feb 2026

10/10 Excellent

Bang

Liked: Cleanliness, staff & service, amenities
Great
Stayed 3 nights in Feb 2026

10/10 Excellent

Raj

Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
PROS: Room was absolutely spotless. cleaners came in daily to refresh towels and remake bed. You can book a ride in the Tesla for short trips (remember to book it when you arrive). Tennis was fun, roof top pool was amazing and screening room was more fun that i can tell you. Food great, service great.CONS: the pool had 2 loungers beside it (it is winter) and 2 small chairs. They could really use more as there was a lot of space and not enough chairs, even for the few people that used the indoor/outdoor pool in -20C weather! Also, the mattresses were a bit too hard and there should be more pillows on the beds (2 per bed is not enough - should be more as they were rather flat) - all in all - excellent experience and i would definitely go back again
Stayed 2 nights in Feb 2026

10/10 Excellent

Nidhi

Stayed 1 night in Feb 2026

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
Very accommodating, great room, comfy bed, love the little perks like shuttle and free water bottles, one less thing to think about on our trip.
Stayed 2 nights in Feb 2026

10/10 Excellent

louis

Great service
Stayed 1 night in Jan 2026

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful space, quiet, well-maintained. Would definitely stay again
Stayed 1 night in Feb 2026

10/10 Excellent

John

Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

devon

Stayed 1 night in Feb 2026

6/10 Okay

Michael

My husband requested a shuttle from the airport to the hotel. They wouldn’t pick him up. Then he requested that night a shuttle for the morning back to the airport. They said the were unable to do that. So needless to say he had to pay for an uber to take him to the airport. The shuttle was the only reason I booked this hotel. So not only was it an inconvenience it cost him for transportation. We will not book here again unless we are compensated for our unexpected expenses.
Stayed 1 night in Jan 2026

8/10 Good

travis

Liked: Cleanliness, amenities, property conditions & facilities
Good location to the Enercare Centre. Nice restaurant, food was Okay. Hotel room lighting system may require a engineering degree to work. Water pressure was not great.
Stayed 1 night in Jan 2026

8/10 Good

Joseph

Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Easy and smooth check in the warm smiles
Stayed 1 night in Jan 2026

2/10 Terrible

Brett

Stayed 3 nights in Dec 2025

10/10 Excellent

LOUIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility. Highly recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness , staff hospitality and . A1.
Stayed 2 nights in Jan 2026

6/10 Okay

Tarlan

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed because I had an early morning meeting. The staff was very nice. However, the hotel restaurant and bar had both closed hours early, which is crazy for an international hotel of this caliber, especially one that’s not close to anything else. The TV in my room did not support streaming and staff were unable to fix it. They did upgrade me to a suite because of this. In the morning, I realized there were no coffee mugs in the room. The pool is on the rooftop, but the steam room is on the 4th floor? The bar and restaurant by the pool were not operating. The year-round “heated pool” was not at all hot. Every step I took to have a convenient stay actually resulted in further delays, which was very disappointing. I would have been better off staying home.
Stayed 1 night in Jan 2026

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Jan 2026

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