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Recent guest reviews

Very nice room & nice pool, hot tub & sauna Staff very nice

Very happy with front desk & staff. Great pool, hot tub & sauna, good location

not worth staying, the rooms are dirty and the carpets are super sticky

Room was clean and comfortable, but there was only one operational elevator for the West Tower during the duration of the stay. One elevator for 12 floors made for some long waits!

The staff were excellent and suggested things to make my stay better. Room service was excellent.....fast and the food was great. Even though I ordered very little food the presentation was beautiful complete with complimentary perks. The location was very central to shopping and transportation. It seemed more upscale than a typical three star hotel. The room came with lots of pillows of varying firmness which was fantastic!!! The room interior was a little dated however it had absolutely no impact on my stay.

A bit pricey - but friendly and clean. Close to mall. Traffic in Toronto is bad.

Terrific customer service. Always greeted with a big smile.

Nice location. However a lot of traffic due to construction

It was very cold the temperature was set with the weather outside but they give me another room the last nite I spent there

Very helpful and professional staff. Reasonably good quality services but wifi quality needs improvement. Homely feeling.

I had booked this hotel with Orbitz. For a price specified except parking charges but up to this time I'm still going to dispute it with my Visa card coz they keep charging me everyday of my stay when all they should charge is the parking . I'm so disappointed with this hotel . Another instance during breakfast coz part of our booking with Orbitz was breakfast so the hotel gave us vouchers for this , the first day with breakfast food was excellent and everything was great but on the second day as we presented our voucher with the server she told us to keep it which we did. We enjoyed our breakfast and left to go to the lobby. All of a sudden here comes another server saying we did not pay for our breakfast. I showed her our voucher and told her the other server said we could keep it . We were so embarrassed by that incident. They need to communicate with each other before embarrassing the guests .

Relaxing and comfortable accommodations. Parking not the greatest. Had problems getting in and out of the parking lot. Hotel was old, but seemed clean and well taken care of. The first room they gave us had a bag of garbage in front of the door which we had to move. When we opened the door, the maid met us and said the roon was not ready yet and we would have to go back to the desk and get another room. Wasn't too happy about that.

Rooms and hall are dated, they charge you to park which was a major turn off

Parking is not the greatest. You have to enter through a car dealership and then exit by going around the back of the hotel.

Restaurant and restaurant manager were very attentive. Nice to have the pool and hot tub to relax and entertain the kids. Room was clean and beds were comfortable. Bathroom was small, but well maintained.

3450 Dufferin St Toronto ON

Hotel highlights

  • Walking distance to Yorkdale Shopping Centre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in North York within a short walk of Yorkdale Shopping Centre, Holiday Inn Toronto Yorkdale is within a few miles (5 km) of other popular sights such as Downsview Park. This 370-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.


Dining

Enjoy dining at Cafe Monterey, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. To-go breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

The 370 rooms are soundproofed and have an array of amenities, including coffee makers, free newspapers, and safes. Guests can expect to find free WiFi and 27-inch TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

Guests staying at Holiday Inn Toronto Yorkdale enjoy access to a full-service spa, an indoor pool, and an indoor tennis court. Self parking is offered for CAD 22.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Guest reviews for Holiday Inn Toronto Yorkdale

Everyone (14) Couples (1) Family (2) Friends (2)
5
Family

Very nice room & nice pool, hot tub & sauna Staff very nice

By on Feb 19, 2020

Review comment responded on Feb 21, 2020

Thank you for leaving us such a positive review. We are happy to hear that you had enjoyed our pool and hot tub. We hope to see you again soon!

5
Family

Very happy with front desk & staff. Great pool, hot tub & sauna, good location

By on Jan 19, 2020

Review comment responded on Jan 20, 2020

Thank you for leaving us your fantastic feedback! We are so happy to hear you have received exceptional service from our friendly staff! We hope to see you again soon!

4
Everyone

By on Sep 17, 2019

Review comment responded on Sep 17, 2019

Thank you for leaving us your feedback! We are delighted to hear you had enjoyed your stay and we look forward to seeing you again soon!

1
Business Business

not worth staying, the rooms are dirty and the carpets are super sticky

By on Sep 16, 2019

Review comment responded on Sep 17, 2019

Thank you for leaving us your review! I am sorry to hear about your disappointments, I will definitely forward your comments over to our Directors of Housekeeping to improve and we do hope to see you again to show you our improvements.

4
Everyone

By on Sep 12, 2019

Review comment responded on Sep 13, 2019

Thank you for leaving us your score! We look forward to seeing you again soon!

5
Everyone

By on Aug 31, 2019

Review comment responded on Sep 5, 2019

Thank you for your review! We hope to see you again!

4
Partner Couples

Room was clean and comfortable, but there was only one operational elevator for the West Tower during the duration of the stay. One elevator for 12 floors made for some long waits!

By on Aug 19, 2019

Review comment responded on Aug 19, 2019

Thank you for your review! I am sorry about the inconvenience we have caused. We hope to see you again to show you our improvements.

5
Everyone

The staff were excellent and suggested things to make my stay better. Room service was excellent.....fast and the food was great. Even though I ordered very little food the presentation was beautiful complete with complimentary perks. The location was very central to shopping and transportation. It seemed more upscale than a typical three star hotel. The room came with lots of pillows of varying firmness which was fantastic!!! The room interior was a little dated however it had absolutely no impact on my stay.

By on Aug 2, 2019

Review comment responded on Aug 2, 2019

Thank you for your fantastic review! We are so delighted to hear you had an awesome stay with us. We take pride in delivering exceptional service to our guests and it is always great to hear directly from our guests! We look forward to seeing you again soon!

5
Friends Business Business

A bit pricey - but friendly and clean. Close to mall. Traffic in Toronto is bad.

By on Jun 28, 2019

Review comment responded on Jul 2, 2019

Thank you for your lovely feedback! We look forward to seeing you again soon!

5
Everyone

By on Jan 28, 2019

Review comment responded on Jan 29, 2019

Thank you for perfect score! We look forward to seeing you soon!

Holiday Inn Toronto Yorkdale

3450 Dufferin St, Toronto, ON M6A 2V1
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