staff very courteous, helpful and friendly. room was clean. however, supplies were skimpy. one bottle of water for a room with two people. exactly enough coffee for two people, with not enough creamer even for the two cups..room for two had only one chair.
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The shuttle instructions from the airport was not detailed enough. We found out there are two four points that pick up at the airport and we caught the wrong shuttle. The instructions should notify the customer to verify correct address and shuttle drivers should be asking the customers before they board the shuttle.
the renovations are nice (from last year). But there are details that make it look a bit cheap (crooked plug-ins, the sliding door put onto the old frame of the bathroom door).
Not many restaurants within walking distance. Hotel restaurant menu is limited.
I asked the front desk to give me a wake up call. But they did not. Luckily my flight was delayed. I am an extremely light sleeper and wake up easily. I asked the front desk why they did not call. The staff did not even apologize. He said he made 3 calls and the hotel phone volume cannot be changed. As I said, I am a light sleeper. If the phone had rung, I would have woken up right away
Staff were so efficient and friendly during the check in process
The shuttle service was prompt. The front desk was helpful and friendly.
Very convenient hotel within an easy walk to terminal 3
The upgrade to the hotel is amazing. A much better hotel to stay at
Asked for toilet paper waited 3 hours until housekeeper came
Very friendly staff and very convenient to the airport
Very nice and clean. Conveniently located from terminal 3 - 8 min walk.
Loud banging started very early in the morning. Sounded like hammering. Maybe inside, maybe outside but it was very disturbing. There was no notice given of any kind of construction.
The International Centre is within 2 miles (3 km) of Four Points by Sheraton Toronto Airport while other popular attractions such as Toronto Congress Centre are within 3 miles (5 km). This 205-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
The 205 accommodations feature sitting areas. Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free bottled water are other standard amenities.
At Four Points by Sheraton Toronto Airport, guests enjoy features like an indoor pool, a fitness center, and a spa tub. Self parking is available for CAD 20 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a conference center, and a business center.
We are delighted to have been your chosen hotel during your recent stay. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Four Points by Sheraton Toronto Airport and we hope you choose to create more memories with us whenever your travels bring you back to Mississauga.
staff very courteous, helpful and friendly. room was clean. however, supplies were skimpy. one bottle of water for a room with two people. exactly enough coffee for two people, with not enough creamer even for the two cups..room for two had only one chair.
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Toronto Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Four Points by Sheraton Toronto Airport and we hope you choose to create more memories here whenever your travels bring you back to Mississauga.
Thank you for choosing to stay with us at the Four Points by Sheraton Toronto Airport. Please accept our sincere apologies for falling short of your expectations. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We have conveyed your message to the appropriate departments in an effort to improve our service. Please give us another opportunity to better your experience, the next time your travels bring you to Toronto Airport.
Thank you for choosing to stay with us at the Four Points by Sheraton Toronto Airport. We are delighted to hear you had a great experience! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Allow us to serve you again the next time your visit brings you to Toronto Airport!
@dddsdffghjhgxcvjkkhcchjjhhicoyxoyxoyxyocoucigxiyxyoxoyxyod
Thank you for choosing to stay with us. We are delighted to hear you had a great experience! Allow us to serve you again the next time your visit brings you to Toronto Airport!
The shuttle instructions from the airport was not detailed enough. We found out there are two four points that pick up at the airport and we caught the wrong shuttle. The instructions should notify the customer to verify correct address and shuttle drivers should be asking the customers before they board the shuttle.
I do apologize for any confusion you had finding our shuttle bus. Our shuttle information is on our phone greeting and on our website. Other locations pick up for a different post nearby and does not pick up at the same post, to avoid this. Our shuttle also has our address and our driver does confirm with guests before boarding.
We appreciate your time to rate us!! Sincerely,
Thank you for your rating. Sincerely,
the renovations are nice (from last year). But there are details that make it look a bit cheap (crooked plug-ins, the sliding door put onto the old frame of the bathroom door).
Thank you so much for your review of our property! We look forward to having you here with us again soon
Thank you for choosing to stay with us at the Four Points by Sheraton Toronto Airport. We are delighted to hear you had a great experience! Allow us to serve you again the next time your visit brings you to Toronto Airport!