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Recent guest reviews

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The shuttle instructions from the airport was not detailed enough. We found out there are two four points that pick up at the airport and we caught the wrong shuttle. The instructions should notify the customer to verify correct address and shuttle drivers should be asking the customers before they board the shuttle.

the renovations are nice (from last year). But there are details that make it look a bit cheap (crooked plug-ins, the sliding door put onto the old frame of the bathroom door).

Not many restaurants within walking distance. Hotel restaurant menu is limited.

I asked the front desk to give me a wake up call. But they did not. Luckily my flight was delayed. I am an extremely light sleeper and wake up easily. I asked the front desk why they did not call. The staff did not even apologize. He said he made 3 calls and the hotel phone volume cannot be changed. As I said, I am a light sleeper. If the phone had rung, I would have woken up right away

Staff were so efficient and friendly during the check in process

The shuttle service was prompt. The front desk was helpful and friendly.

Very convenient hotel within an easy walk to terminal 3

The upgrade to the hotel is amazing. A much better hotel to stay at

Asked for toilet paper waited 3 hours until housekeeper came

Very friendly staff and very convenient to the airport

Loud banging started very early in the morning. Sounded like hammering. Maybe inside, maybe outside but it was very disturbing. There was no notice given of any kind of construction.

6257 Airport Rd Mississauga ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

The International Centre is within 2 miles (3 km) of Four Points by Sheraton Toronto Airport while other popular attractions such as Toronto Congress Centre are within 3 miles (5 km). This 3.5-star hotel has 205 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

All 205 air-conditioned accommodations feature sitting areas. 55-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free bottled water are also standard.


Property features

Guests of Four Points by Sheraton Toronto Airport have access to an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is CAD 20 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible, Garden View

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Four Points by Sheraton Toronto Airport

Everyone (14) Couples (1) Family (1)
3
Everyone

By on Sep 1, 2019

Review comment responded on Sep 1, 2019

Thank you for choosing to stay with us at the Four Points by Sheraton Toronto Airport. Please accept our sincere apologies for falling short of your expectations. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. We have conveyed your message to the appropriate departments in an effort to improve our service. Please give us another opportunity to better your experience, the next time your travels bring you to Toronto Airport.

5
Everyone

By on Aug 3, 2019

Review comment responded on Aug 3, 2019

Thank you for choosing to stay with us at the Four Points by Sheraton Toronto Airport. We are delighted to hear you had a great experience! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Allow us to serve you again the next time your visit brings you to Toronto Airport!

4
Everyone

@dddsdffghjhgxcvjkkhcchjjhhicoyxoyxoyxyocoucigxiyxyoxoyxyod

By on Jun 30, 2019

Review comment responded on Jul 9, 2019

Thank you for choosing to stay with us. We are delighted to hear you had a great experience! Allow us to serve you again the next time your visit brings you to Toronto Airport!

4
Families

The shuttle instructions from the airport was not detailed enough. We found out there are two four points that pick up at the airport and we caught the wrong shuttle. The instructions should notify the customer to verify correct address and shuttle drivers should be asking the customers before they board the shuttle.

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

I do apologize for any confusion you had finding our shuttle bus. Our shuttle information is on our phone greeting and on our website. Other locations pick up for a different post nearby and does not pick up at the same post, to avoid this. Our shuttle also has our address and our driver does confirm with guests before boarding.

4
Everyone

By on May 16, 2019

Review comment responded on May 17, 2019

We appreciate your time to rate us!! Sincerely,

4
Everyone

By on Mar 2, 2019

Review comment responded on Apr 7, 2019

Thank you for your rating. Sincerely,

4
Partner Couples Business Business Travelers

the renovations are nice (from last year). But there are details that make it look a bit cheap (crooked plug-ins, the sliding door put onto the old frame of the bathroom door).

By on Feb 19, 2019

Review comment responded on Mar 6, 2019

Thank you so much for your review of our property! We look forward to having you here with us again soon

4
Everyone

Not many restaurants within walking distance. Hotel restaurant menu is limited.

By on Jan 31, 2019

Review comment responded on Feb 3, 2019

Hello K, Thank you for sharing your experience!

3
Everyone

I asked the front desk to give me a wake up call. But they did not. Luckily my flight was delayed. I am an extremely light sleeper and wake up easily. I asked the front desk why they did not call. The staff did not even apologize. He said he made 3 calls and the hotel phone volume cannot be changed. As I said, I am a light sleeper. If the phone had rung, I would have woken up right away

By on Jan 6, 2019

Review comment responded on Jan 11, 2019

Hi there, Please accept our sincere apology that we were not able to wake you up. I have shared your feedback with our team to ensure the incident does not repeat again. Sincerely,

5
Everyone

Staff were so efficient and friendly during the check in process

By on Oct 6, 2018

Review comment responded on Oct 6, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Four Points by Sheraton Toronto Airport

6257 Airport Rd, Mississauga, ON L4V1E4
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