Skip to main content
Beginning of main content

Recent guest reviews

The hotel was in a nice area, looked good from the outside, but the rooms were not what I expected. I expected a room at a rate of $139/night . Using my discount of 50%, I paid $54/night which was advertised on the sign outside. The bathroom sink was held up by 2x4's and when cleaning crew took used towels, left non for the next day, didn't empty garbage, or make beds.. The worst part was the people hanging in the hallways. It wasn't a comfortable feeling. The staff was very friendly and helpful though. I didn't get a discount at all, I paid more than full price. My mistake was I didn't read the reviews.

They advertised a pool but never said it's close for renovation. The beds sunk in the middle when you sit on them. The extra cover they had stored was thrown in the closet. Looked like it had it been washed. The towels were very hard and needed replacing. They have soft spots in the floor and my shoe heel kept going into the carpet.

It was close to the casino. Breakfast was served extra early and ended early,and there indoor pool was closed and they didn't advertise that cause otherwise would have went else where

Everything the room the food good work I’ll book there again soon

The hotel rooms and pool were nice, but the parking lot lighting was not sufficient, and the television remote controls worker poorly.

Rooms are very outdated, carpets are worn out, curtains are not even in the rods, there was hair in the tub drain. It was close to the casino if that why you are there just to sleep for the night it's good for the price that orbits had.

Worst hotel I've ever booked. I was in the room for 1 hour and checked out. I told the front desk I will just eat the cost of it. Heater blew cold air, torn carpet, clock didnt work, tv's the size of PC monitors, neighbors fighting in the hallway, I swear drug deals were going down here. I think some people even live here. It's that bad

The room was dirty and clearly older. I was excited to go take a dip in the pool but come to find out the pool was closed and has been for over a year yet nothing about it is on the website and they even had “indoor pool” on their sign outside. I had very loud neighbors above me after 10pm so I called the front desk to complain and nothing was done. It had snowed the night I was staying here but no one had even shoveled the sidewalk. All in all an awedule experience at this hotel! I will never stay here ever again.

The mattress sinks in the middle. The bathroom had not been swept. I tried to order from happy pizza the place that is advertised on the room keys. They do not deliver to that inn.

sooooo bad, had booked for two nights stay one and left.

We were so impressed with the comfort of this room. We took our grandchildren to the Toledo Zoo then came to Sleep Inn for the night. The kids loved the swimming pool and the jacuzzi bathtub. We really appreciated the sitting area which allowed us more room. Thanks sleep inn.

Do not be deceived! When I booked this hotel I thought I was getting a good deal. A high price was crossed out and a much lower price was in its place. It is NOT a good deal. The room was gross. The shower curtain rod was falling off the wall, lots of paint was peeling off the ceiling in the bathroom, the phone didn't work (even when plugged in), and the bed sheets and comforter were old and mismatched. When we told the staff person at the front desk, he was very helpful and got us into a nicer room. The nicer room's tv remote didn't work, so therefore neither did the tv, lampshades were torn, and there was old food in the refrigerator. THE SWIMMING POOL IS NOT OPEN, so do not choose this hotel based on the fact that it has a pool. The pool was shut down by the Health Department over a year ago for non-compliance and has not yet been fixed. The free continental breakfast was frozen tater tots heated up in a microwave and a few other very unappetizing items that were almost gone when we arrived more than thirty minutes prior to breakfast being over. I am a thrifty shopper when it comes to hotels, but I will never stay in this one again!

after checking in, me and my wife went to the room and due to the overall poor condition of the hotel lobby and building we checked the room carefully. Under the bed spread the sheet had dirt and hair on it. The sheets had burn holes and the pillows looked like someone had just slept on them. The carpet was dirty and the bathroom was in a sorry state also. We immediately went back to the front desk where it took 5 minutes to locate the manager. I told him we would not be able to stay in his hotel. He offered to show us two more rooms and we reluctantly went with him to view the other rooms. They were in better condition but the air conditioners was making a terrible noise and the overall condition of the rooms were not much better. I told him we would not be using the rooms and were leaving. He offered to refund the room charge which we accepted. The manager was as helpful as he could be considering the poor condition of the facility. We didn't stay at the Bridge Pointe Inn. This was an unfortunate experience. I rated the room comfort as terrible only because the field was required. As I stated we didn't use the hotel.

under construction but major renovations are required before this would rank as 3/5 stars

Not a place you would want to stay. Very disappointed!!! Not clean!!!!

Everything was good except pool was closed for non compliance and the bed was too soft and when you got into bed my girlfriend and I both rolled to the middle. The bed was horrific and not a good nights sleep. .Cheap stay, but not comfortable.p

The property was a little run down and the rooms were a little outdated. The WIFI did not work during the evening as well. The staff was courteous which was a plus but would have stayed in a Chain hotel if they were not all booked up due to a large convention.

Let me start with the cops being there when we arrived, there was trash everywhere, garbage cans were over flowing, i wasnt made aware the pool was out of order for an entire year because they failed compliance. The bed was broke and bulging out of the side, i got bit all over my body my arms are very swollen and i may have to go to the hospital. When we informed the manager he moved us three doors down and barely an apology. I would recommend going anywhere else but bridge pointe!!!

Hotel was horrible other than location. Lights didn't work, tv didn't work, pool was closed, didn't even bother to check out the breakfast. Hotel needs a lot of help to compete with others. I don't plan on staying there again.

Lauren Lane Northwood OH

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour business center

Located 2.2 mi (3.5 km) from Hollywood Casino, Toledo BridgePointe Inn & Suites By Hollywood Casino, Downtown, Owens College is within a 5-minute drive of other popular attractions like Fifth Third Field. This 82-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast offered each morning. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 82 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, ironing boards, and desks are other standard amenities.


Property features

Toledo BridgePointe Inn & Suites By Hollywood Casino, Downtown, Owens College features free WiFi in public areas, a meeting room, and a 24-hour business center. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.

Room options

Standard Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 5

Single Room, 1 Queen Bed, Smoking

1 Queen Bed | Sleeps 3

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 5

Single Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Guest reviews for Toledo BridgePointe Inn & Suites By Hollywood Casino, Downtown, Owens College

Everyone (26) Business (6) Couples (21) Family (20) Other (6) Friends (3)
2
Partner Couples Family

The hotel was in a nice area, looked good from the outside, but the rooms were not what I expected. I expected a room at a rate of $139/night . Using my discount of 50%, I paid $54/night which was advertised on the sign outside. The bathroom sink was held up by 2x4's and when cleaning crew took used towels, left non for the next day, didn't empty garbage, or make beds.. The worst part was the people hanging in the hallways. It wasn't a comfortable feeling. The staff was very friendly and helpful though. I didn't get a discount at all, I paid more than full price. My mistake was I didn't read the reviews.

By on Feb 28, 2020

Review comment responded on Mar 4, 2020

Thanks for your feedback we sincerely apologize for any inconvenience, however will do the necessary improvement so our guest has a pleasant stay experience , thanks again for staying with us we appreciate your business travel safe.

1
Family with small children Family

They advertised a pool but never said it's close for renovation. The beds sunk in the middle when you sit on them. The extra cover they had stored was thrown in the closet. Looked like it had it been washed. The towels were very hard and needed replacing. They have soft spots in the floor and my shoe heel kept going into the carpet.

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

Thanks for your feedback we sincerely apologize for any inconvenience, however will do the necessary improvement to have our guest have a pleasant stay, we appreciated your business, thanks again for staying with us travel safe.

3
Partner Couples

It was close to the casino. Breakfast was served extra early and ended early,and there indoor pool was closed and they didn't advertise that cause otherwise would have went else where

By on Oct 31, 2019

Review comment responded on Oct 31, 2019

Thanks for your feedback we sincerely apologize for any inconvenience, we appreciate your business, thanks again for staying with us travel safe.

5
Family Family

Everything the room the food good work I’ll book there again soon

By on Oct 4, 2019

Review comment responded on Oct 8, 2019

we appreciate your Awesome positive feedback and were very happy to see your family and friends had a pleasant experience while enjoying the stay,thanks again for staying with us we appreciate your business travel safe and will see you soon.

3
Everyone

By on Sep 1, 2019

Review comment responded on Sep 2, 2019

Thanks for your review, we sincerely apologize for any inconvenience, thanks again for staying with us we appreciate your business, travel safe.

4
Everyone

The hotel rooms and pool were nice, but the parking lot lighting was not sufficient, and the television remote controls worker poorly.

By on Jul 30, 2019

Review comment responded on Jul 30, 2019

Thanks for your review, we apologize for any inconvenience, we work hard to fix the issue, thanks again for staying with us, we appreciate your business, travel safe.

2
Everyone

Rooms are very outdated, carpets are worn out, curtains are not even in the rods, there was hair in the tub drain. It was close to the casino if that why you are there just to sleep for the night it's good for the price that orbits had.

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

Thanks for taking time to write the review, we sincerely apologize for any inconvenience you encountered during your stay, we work hard to fix the issue you have experienced,thanks for letting us know, , we appreciate your business, thanks again for staying with us travel safe.

1
Everyone

Worst hotel I've ever booked. I was in the room for 1 hour and checked out. I told the front desk I will just eat the cost of it. Heater blew cold air, torn carpet, clock didnt work, tv's the size of PC monitors, neighbors fighting in the hallway, I swear drug deals were going down here. I think some people even live here. It's that bad

By on Mar 9, 2019

Review comment responded on Mar 9, 2019

Thanks for taking time to write the review,we sincerely apologize for any inconvenienced you encountered during your stay, we work hard to fix the issue you experienced,we appreciate your business thanks again for staying with us,travel safe.

2
Everyone

The room was dirty and clearly older. I was excited to go take a dip in the pool but come to find out the pool was closed and has been for over a year yet nothing about it is on the website and they even had “indoor pool” on their sign outside. I had very loud neighbors above me after 10pm so I called the front desk to complain and nothing was done. It had snowed the night I was staying here but no one had even shoveled the sidewalk. All in all an awedule experience at this hotel! I will never stay here ever again.

By on Jan 29, 2019

Review comment responded on Jan 29, 2019

Thanks for taking time to write the review, we sincerely apologize for any inconvenience you have encountered during your stay we work hard to fix the issue you just experienced thanks for letting us know,thanks again for your business travel safe.

3
Everyone

The mattress sinks in the middle. The bathroom had not been swept. I tried to order from happy pizza the place that is advertised on the room keys. They do not deliver to that inn.

By on Sep 11, 2018

Review comment responded on Sep 15, 2018

Thanks for taking time to write the review, we sincerely apologize for any inconvenience you encountered during your stay, we will work hard to fix the issue you have experienced thanks for letting us know.thanks again for your business, Travel Safe.

Toledo BridgePointe Inn & Suites By Hollywood Casino, Downtown, Owens College

2600 Lauren Lane, Northwood, OH 43619
url importing http://www.orbitz.com/Toledo-Hotels-Toledo-BridgePointe-Inn-&-Suites-By-Hollywood-Casino,-Downtown,-Owens-College.h660349-p2.Hotel-Reviews
There was an error importing /Toledo-Hotels-Toledo-BridgePointe-Inn-&-Suites-By-Hollywood-Casino,-Downtown,-Owens-College.h660349-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Toledo-Hotels-Toledo-BridgePointe-Inn-&-Suites-By-Hollywood-Casino,-Downtown,-Owens-College.h660349-p2.Hotel-Reviews