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Tokyo Garden Palace

3.0 out of 5.0

Recent guest reviews

Poor wifi, almost no English is spoken by staff, horrible AC (the room was like a dry sauna), no iron available (quite basic). Details: Late October, we had 2 nights booked for us by the organization that invited me, and had some issues with that, which the manager solved eventually, but was possible only due to my girlfriend that can speak Japanese. Otherwise, they barely speak English. We then got into the room which was hot and dry, AC is only heating, and you cannot open the window! only on the second day, we found a solution, someone suggested to unlock the window (only staff can open the window). I was speaking at a university the next day, and wanted to use an iron after taking my formal clothes out of my luggage. It's quite basic, and it's the first time I encounter an accommodation (hotel/hostel/B&B/Airbnb) that doesn't have an iron for the guests! I tried to find a solution, asking maybe the cleaning ladies have an iron but received a laugh at the front desk. Eventually, I found a solution outside the hotel, which was very inconvenient. The wifi was so weak and slow, that you can't really use it for work (sending out emails). The desk was also built in an uncomfortable way... Maybe all these are fine and normal for Japanese businessmen, but very different from my expectations.

The Tokyo garden palace hotel has clean rooms, professional and accommodating staff, and an enjoyable breakfast. I am currently staying here for 2 weeks from the United States for a conference/academic course. Unfortunately, right when you walk into the hotel the lobby smells of cigarette smoke, so it may be unpleasant to people who are especially sensitive. The odor is not too strong though, and you stop noticing it after a few minutes. It is similar to the smell of a casino hotel in Las Vegas. The most inconvenient aspect of the hotel is the wifi--it is so slow that it is virtually unusable. I have opted to use my expensive international cell phone data plan instead. The bathroom is nice, but there is almost no clothing storage (no closet, no drawers) in the non-smoking rooms. Also, oddly there is only one key available per room, so the easiest thing to do with a roommate is to leave it with the front desk staff when you are not in the room. Overall, nice enough place to stay but there are definitely a few aspects that could be improved, especially the wifi for international travelers.

Good restaurant (thought pricey, as one may expect). The room was small and somewhat outdated, but clean. The location is rather industrial-looking, but there is a convenient train station nearby. It was somewhat noisy with the medical school across the street. The reception staff were attentive and great, though.

just 5mins from Ocyanomizu stn. you can come from Akihabara stn but i don't recommend that simply up-hill-route. inverse case is fine. 오차노미즈에서 도보로 5분정도 걸립니다. 조금 걸으면 아키하바라 역에서도 호텔로 올 수 있습니다만, 오르막 길이기 때문에 짐이 많다면 추천하지 않습니다. 반대의 경우라면 내리막이기 때문에 괜찮습니다. 정확히 언제 오픈한 호텔인지는 모르겠지만 매우 오래된 역사가 느껴집니다. 로비의 분위기, 프론트의 시설 등 에서 시간이 흐른 느낌이 나네요 물론 리뉴얼도 하고 있습니다. 특히 엘리베이터와 객실 화장실은 전면적으로 보수한 느낌이 나네요. 특이한점은 카드키가 아닌 메탈키 (진짜 말 그대로 열쇠) 를 이용한 객실키 시스템인데 일부러 바꾸지 않는건지는 모르겠습니다만 오히려 그것이 운치가 있어 마음에 들었습니다. 매우 좋네요. 일본분들이 많고, 덕분에 중국 단체관광객 등이 없어 좋았습니다. 일본분들 눈에는 오히려 제가 눈엣가시 였을수도 있겠네요. 조식은 기본적인 것을 다 가지고 있습니다

Stayed one night for hospital check up nearby. Friendly and effizient staff. Restaurant good. Lounge cosy. A little off the center of town located. Used mainly by employees of the private schools' association.

I've stayed 2 nights in Tokyo Garden Palace hotel. It located near Ochanomizu station. There are convenient stores along the way to the hotel. The eateries and shops are located opposite the hotel's area, but walkable. I walked to Akihabara and it took about 20 minutes. Along the way, there is a shrine to be visited. Two thumbs up for the hotel breakfast. Wide varieties and they taste really delicious. The hotel provides a note for those tables which have occupied. So it won't be a problem for people to grab your seat (don't think this going to be happened in Japan, but as a precaution) if you are eating alone in the restaurant. The bed is firm and comfortable. The blanket is soft and comfy. Good sleep quality as the street is very quiet in late evening.

Location is convenient, room is slightly larger than Tokyo standard, shower toilet are all positve aspects while furnitrue is outdated, poor TV and almost zero view (a big building of univ disturbs the view from window) are negative points. Used to be a luxurious hotel considering spacious lobby etc, but needs renovation overall.

First off, our family has spent a lot of time in Tokyo on both business and personal travel. We did not choose this hotel; the reservations were made for us. I was OK with the hotel, but other family members who are accustomed to a higher level of comfort hated it. This is a hotel aimed Japanese travelers without the amenities typically found in tourist hotels. Rooms, particularly the single rooms, are very small (efficient, to be generous), no wi-fi (ethernet connection only), no free cable TV, courteous but not particularly friendly staff. (When I, in Japanese, asked the front desk to call a cab for my elderly father, I was first told I could flag one down myself). Eating options within the restaurant are limited -- although there is a convenience store two blocks away. It is centrally located geographically, but it is not near any tourist attractions or entertainment hubs like Shinjuku or Shibuya. That said, it is very conveniently (certainly by Japanese standards) located a few minutes walk from JR Ochanomizu Station/Metro Shinochanomizu. (5 minutes, not 15 or 20). You can even hoof it to Akihabara, if you like walking. There is a Starbucks with WiFi on the Medical Dental School campus across the street. And the cleaning staff, being largely Filipino, speak pretty good English and were friendlier than the front desk staff. So if all you need is basic, clean-enough lodging in Tokyo away from other tourists at a relatively decent rate and are happy using the excellent transit system, you'll be happy here.

Located across the street from Tokyo dental/medical school (forgot which one, but it's a big campus). This hotel was probably very nice in the 1980s or even 90s. Now it's a big old school with old school lobby and rooms to match. It's also billed as a wedding hotel, as well as a business convention hotel. It was certainly not bad for the rate I got though, under $100 for nearly central Tokyo location. Keys are still metal with a giant wood keychain. They don't require you to turn it in though, so you kind of walk around with a bulky key if you want to go out. I checked in pretty late, around 11pm, so no food places in the immediate area. Have to walk around the bridge to Ochanomizu station, about 15-20 minute walk, and many eateries and bars on that street. Very quiet at night, with apparently a hospital across the street. I wouldn't recommend this to leisure travelers, as it's not really that close to the Metro, and not really close to any attractions in Tokyo. Rooms are relatively large, but with small bathrooms. Old school furniture and appliances. All the room controls are at the bedside counter. Has a small sitting area with single chair and small table. I guess if you have business in the area and don't mind cabs, this is a pretty good place to rest your head in Tokyo.

Hotel is a 5-minute walk to the Ochanomizu Station and very accessible for trips to nearby cities/shopping malls. Hotel is clean and rates are reasonable. Front desk personnel were very courteous and helpful. Service was excellent. Room is spacious and clean. Facilities in room are available. We asked for a non-smoking room but none was available. Management saw to it that the room didn't have traces of cigarette smoke. The only difficulty I had was there were no leaflets in English (map) and I hope management attends to this concern. I suggest you have at least one (1) tv program in English for non-locals.

Room options

Double Room, Non Smoking

Full 1 | Sleeps 3

Twin Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

49% of guests recommend this hotel

Total of 100 reviews