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Sutton Place Hotel Ueno

3.5 star property
Apartment with free parking, 9-minute walk to Ueno Park

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Photo gallery for Sutton Place Hotel Ueno

Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Property entrance
Dining
Interior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
7-8-23 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, Ueno Zoo
    ‪7 min walk‬
  • Place, Ameyoko Shopping District
    ‪7 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Room, 1 Semi-double Bed, Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 Semi-double Bed, Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Room, 1 Semi-double Bed, Non Smoking

Room, 1 Semi-double Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Room, 1 Semi-double Bed, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, 2 Single Beds, Smoking

Premium bedding, down comforters, in-room safe, desk

Twin Room, 2 Single Beds, Smoking

  • 185 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Twin Room, 2 Single Beds, Non Smoking

  • 185 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

Sutton Place Hotel Ueno places you in Ueno, within a leisurely stroll of popular sights such as Ueno Park and Ueno Zoo. This 50-room, 3.5-star apartment building has a restaurant along with conveniences like free in-room WiFi and free self parking.
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What's nearby

  • Ueno Park - 3 min walk - 0.2 miles
  • Ueno Zoo - 7 min walk - 0.4 miles
  • Ameyoko Shopping District - 7 min walk - 0.4 miles
  • Tokyo National Museum - 8 min walk - 0.5 miles
  • Sensoji Temple - 19 min walk - 1.0 mile

Getting around

  • Inaricho Station - 7 min walk
  • Keisei-Ueno Station - 9 min walk
  • Haneda Airport (HND) - 40 min drive

Restaurants

  • ‪晴々飯店 - ‬2 min walk
  • ‪恵園 - ‬2 min walk
  • ‪おわん - ‬2 min walk
  • ‪元長 - ‬1 min walk
  • ‪LA COCORICO - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Sutton Place Hotel Ueno

Apartment with free parking, 9-minute walk to Ueno Park
At Sutton Place Hotel Ueno, guests have access to free WiFi in public areas, express check-in, and express check-out. You can take advantage of free parking if you drive. Front-desk staff can assist with dry cleaning/laundry and luggage storage. Additional amenities include free newspapers, laundry facilities, and a vending machine.
Each apartment is air-conditioned and has an array of amenities, including a refrigerator, a safe, and a phone. Guests can expect to find 24-inch flat-screen TV with digital channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and the bathroom offers a soaking tub, a hair dryer, and free toiletries. In-room massages are available, and each apartment also includes a desk.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Babysitting

Food and drink

  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 24-inch flat-screen TV with digital channels
  • Pay movies

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Vending machine

Location highlights

  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 11 floors
  • 50 units
  • Built in 1985

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Sutton Place Ueno
Sutton Hotel Ueno
Sutton Place Hotel Ueno
Sutton Place Ueno
Sutton Place Ueno Hotel
Sutton Ueno
Sutton Ueno Hotel
Ueno Sutton Place
Ueno Sutton Place Hotel
Sutton Place Hotel Ueno Tokyo, Japan
Sutton Place Taito
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Apartment
Sutton Place Hotel Ueno Apartment Tokyo

Frequently asked questions

What is there to do within easy reach of Sutton Place Hotel Ueno?

This apartment is situated in Ueno within a short 9-minute walk of Ueno Park and also 13 minutes on foot from Ueno Zoo. You'll also find Sensoji Temple and Tokyo Dome within a short drive.

Is parking available on site at this apartment?

Yes, self parking is offered for free at the apartment.

Does Sutton Place Hotel Ueno have a casino?

No, Sutton Place Hotel Ueno doesn't have a casino.

Is there an indoor pool at Sutton Place Hotel Ueno?

No, there is no indoor pool at this apartment.

What amenities will couples enjoy at Sutton Place Hotel Ueno?

Amenities that appeal to couples at this apartment include in-room massages, a soaking tub, and premium bedding.

Does Sutton Place Hotel Ueno have a hot tub?

No, there isn't a spa tub at this apartment.

Does Sutton Place Hotel Ueno have a restaurant that serves breakfast?

No, Sutton Place Hotel Ueno doesn't have a restaurant that serves breakfast.

Will Sutton Place Hotel Ueno allow pets to stay for free?

No, pets aren't allowed at Sutton Place Hotel Ueno.

What is the closest airport to Sutton Place Hotel Ueno?

The closest major airport to Sutton Place Hotel Ueno is Haneda Airport (HND), which is 15.6 mi away (40 minutes by car).

Can I book a room with a balcony at Sutton Place Hotel Ueno?

No, there aren't any apartments with balconies at Sutton Place Hotel Ueno.

Sutton Place Hotel Ueno Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 155 out of 520 reviews
Rating 8 - Good. 250 out of 520 reviews
Rating 6 - Okay. 90 out of 520 reviews
Rating 4 - Poor. 17 out of 520 reviews
Rating 2 - Terrible. 8 out of 520 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jirayu

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location , very convenience clean place and nice service
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Overall acceptable for its location

Location from Ueno Station was within walking distance. Very well maintain.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sutton Place convenience

The location is very convenient. Breakfast service is good. Unfortunately the wifi could not connect in our room.
Stayed 3 nights in Aug 2019

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities

Very near to Ueno train station

I thought their 4:00 check in was too late and I wasn’t offered smoking or non when booking. I was given a smoking room - Ugh!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Po-lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Dr. Puongtip

Liked: Cleanliness
The room is very tiny but it is very clean. There are free drinks (hot and iced coffee/tea) on the 2nd floor. The toilet is very comfortable. However, it would be great if the bed and pillow are more comfortable. They are so hard! In addition, English channels are not available on television. And the breakfast must be taken to eat in your room.
Stayed 5 nights in Jul 2019

6/10 Okay

Terri

Traveled with partner
Liked: Cleanliness, staff & service
The rooms are very small as this was my first trip to Tokyo I have nothing to compare it to Breakfast was pastries which were fresh You had to return the key every time you went out then get it back when you returned meaning waiting for the lift twice each time. Great location very close to Ueno Station and park
Stayed 4 nights in Jul 2019

4/10 Poor

Ben, Chicago

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
1. Location is great, close to Ueno Station. 2. I realized after I was in the room the meaning of ; why are not you more honest and state ? That would make the description clearer and close to the reality. 3. The room is extremely small, no space for hanging a shirt.
Stayed 2 nights in Jun 2019

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Stayed 4 nights in Apr 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Love the close proximity to JR Ueno and also airport trains.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location as it close to the metro and close to several shops/restaurants. The staff is very pleasant and helpful. The room is a nice size and very clean.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Yen, singapore

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It was situated along the street, but took me a while to find it. Would be even more helpful to provide a visual map to the hotel. Friendly staff who also assisted with courier service. Croissants were lovely. Only thing is that the self operated coin dryer was not working too well.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

U.W., Bangkok, TH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Just 4 mins walk to JR Ueno station. Cleanliness and very big bathroom.
Stayed 3 nights in Feb 2019

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

teruhisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. ありがとう！

Workers were very helpful and super nice. We will stay for sure next time.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly big for a business hotel, the free breakfast was a bonus. Full size bath tub and good design of the room. Convenient to train station and shops.
Stayed 1 night in Dec 2018