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Smile Hotel Sugamo

3.0 star property

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Photo gallery for Smile Hotel Sugamo

Lobby
Down comforters, memory foam beds, in-room safe, desk
Property grounds
Lobby sitting area
Breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Place, Shinshoji Temple
    ‪3 min walk‬
  • Place, Rikugien Garden
    ‪9 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Down comforters, memory foam beds, in-room safe, desk

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Down comforters, memory foam beds, in-room safe, desk

Single Room, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room

Down comforters, memory foam beds, in-room safe, desk

Semi Double Room

  • Sleeps 2

View all photos for Adjacent Single Rooms-non-smoking

Down comforters, memory foam beds, in-room safe, desk

Adjacent Single Rooms-non-smoking

  • Sleeps 2

View all photos for Single Room

Down comforters, memory foam beds, in-room safe, desk

Single Room

  • Sleeps 1

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About the neighborhood

Tokyo

Located in Toshima, Smile Hotel Sugamo is within a few miles (5 km) of popular sights such as Tokyo Dome and Ueno Park. The 126 rooms at this 3-star hotel include refrigerators, TVs, and memory foam beds.

What's nearby

  • Shinshoji Temple - 3 min walk - 0.2 miles
  • Rikugien Garden - 9 min walk - 0.5 miles
  • Sunshine City Shopping Mall - 4 min drive - 1.2 miles
  • Sunshine Aquarium - 4 min drive - 1.3 miles
  • Yanaka Ginza Shopping Street - 7 min drive - 2.1 miles

Getting around

  • Sugamo Station - 3 min walk
  • Sengoku Station - 13 min walk
  • Haneda Airport (HND) - 55 min drive

Restaurants

  • ‪サイゼリヤ - ‬2 min walk
  • ‪しゃぶ葉 - ‬2 min walk
  • ‪福島家 - ‬2 min walk
  • ‪やきとん 多吉 巣鴨店 - ‬1 min walk
  • ‪ほていちゃん 巣鴨店 - ‬1 min walk

About this property

Smile Hotel Sugamo

Guests staying at Smile Hotel Sugamo enjoy free WiFi in public areas, laundry facilities, and a vending machine. Self parking is offered for JPY 2000 per night. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry.
Guests can expect TVs with pay movies, along with free WiFi and wired Internet. Memory foam beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, safes, and phones are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-5:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Frequently asked questions

Is free cancellation available at Smile Hotel Sugamo?

Smile Hotel Sugamo provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Smile Hotel Sugamo?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Smile Hotel Sugamo on Mar 30, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Smile Hotel Sugamo?

This hotel is situated in Toshima, close to Tokyo Dome, Ueno Park, and Nippon Budokan. You'll also find Tokyo Imperial Palace and Sensoji Temple within a short drive.

Is there parking available at Smile Hotel Sugamo?

Yes, parking is offered for JPY 2,000 per night. Wheelchair-accessible parking is also available for guests.

Does Smile Hotel Sugamo include a casino on the premises?

No, Smile Hotel Sugamo doesn't have a casino.

Is there an indoor pool at Smile Hotel Sugamo?

No, there is no indoor pool at this hotel.

Is Smile Hotel Sugamo a good place to stay for couples?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, in-room massages, and a down comforter.

Does Smile Hotel Sugamo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Smile Hotel Sugamo feature a restaurant that includes a breakfast menu?

Yes, Smile Hotel Sugamo serves breakfast for a surcharge from its restaurant.

Will Smile Hotel Sugamo allow pets to stay free of charge?

No, pets aren't allowed at Smile Hotel Sugamo.

Does Smile Hotel Sugamo have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Smile Hotel Sugamo?

The closest major airport to Smile Hotel Sugamo is Haneda Airport (HND), which is 18.2 mi away (55 minutes by car).

Are there rooms with balconies at Smile Hotel Sugamo?

No, you won't find guestrooms with balconies at Smile Hotel Sugamo.

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 335 out of 758 reviews
Rating 8 - Good. 295 out of 758 reviews
Rating 6 - Okay. 97 out of 758 reviews
Rating 4 - Poor. 21 out of 758 reviews
Rating 2 - Terrible. 10 out of 758 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Irvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2025

10/10 Excellent

CHUN-PIN

Stayed 3 nights in Dec 2025

8/10 Good

Jessie

Liked: Cleanliness
Location: Good (close to JR Sugamo, around 5 mins walk), 24 hrs Supermarket (Seiyu), 24 hrs Convenience stores in 1-2 mins walk Services: Good Facilities: Average (some facilities are dated) It is not my first time to stay at this hotel, and not the last time for sure. Will choose this hotel again when I am at Tokyo next time
Stayed 7 nights in Nov 2025

8/10 Good

Seung Hwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One big downside of the room was that the air conditioning only blew hot air, and there wasn’t even an option to use just the fan without the heat.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cole

Stayed 1 night in Nov 2025

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
Great for the price point, but the lack of airflow and subpar cleaning made it feel more like a dirty sauna than a hotel room.
Stayed 4 nights in Nov 2025

10/10 Excellent

eiki

Stayed 2 nights in Nov 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities
The room was ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Yasser Mostafa

Liked: Cleanliness, amenities, property conditions & facilities
very polite and supportive staff. Clean hotel. The location is excellent, as it is close to Sugamo Station, from which you can easily access various areas and places in Tokyo.
Stayed 13 nights in Nov 2025

10/10 Excellent

YA-CHIEH

Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Stayed 4 nights in Oct 2025

10/10 Excellent

PIK LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Callum

Stayed 5 nights in Oct 2025

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice a quiet and very convenient to the train station and the yamanote
Stayed 4 nights in Oct 2025

2/10 Terrible

TSUJINO

Disliked: Property conditions & facilities, room comfort
お風呂にお湯を貯めて、2分ほど目を離した間にたくさんだったはずのお湯がカラになってました…入浴剤買ってきて入れてたのに。 Wi-Fiは時間によってかなり遅くなります。
Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of little gems surrounded in the area. Staff super friendly and helpful laundry is also convenient
Stayed 4 nights in Sep 2025

6/10 Okay

Joshua l

Stayed 4 nights in Sep 2025

10/10 Excellent

Astrid Carolina Mercado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just around 5 minutes to the Yamanote line, clean rooms, and friendly staff.
Stayed 6 nights in Sep 2025

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly nice area lots of restaurants to check out
Stayed 3 nights in Sep 2025

8/10 Good

Maika

Stayed 1 night in Sep 2025

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スマイルホテル巣鴨は、私のお気に入りのホテルです。

ここのホテルは立地がとても良く、買物、交通、食事には非常にに便利です。またスタッフの方は親切で、親しみがあってとても対応が良いです。東京に行く度に毎回10〜14日間滞在しています。スマイルホテル巣鴨は私のお気に入りのホテルです。
Stayed 10 nights in Sep 2025

10/10 Excellent

Gail

Stayed 6 nights in Sep 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haf the best stay. The staff was very nice and the room was very clean and comfortable!
Stayed 4 nights in Sep 2025