Shangri-La Tokyo

5.0 star property
Art Deco hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Shangri-La Tokyo

Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments
2 restaurants, breakfast, lunch, dinner served; international cuisine
Presidential Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds
Presidential Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Housekeeping

Explore the area

View in a map
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283
  • Place, Tokyo Imperial Palace
    ‪18 min walk‬
  • Place, Tokyo Dome
    ‪3 min drive‬
  • Place, Tokyo Tower
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

Horizon Club Deluxe Room

  • Sleeps 3

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Imperial Garden View 1 King

9.0 out of 10
Wonderful
(4 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Horizon Club, Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 732 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Imperial Garden View 2 Twins

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds

Horizon Club, Deluxe Room, 2 Twin Beds

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Horizon Club Deluxe Imperial Garden View King

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Horizon Club Deluxe Imperial Garden View Twin

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds

Horizon Club, Premier Room, 1 King Bed

  • 732 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Suite, 1 King Bed

  • 1292 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Shangri-La Suite

  • 1615 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • 2896 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite

  • Sleeps 2

Deluxe Imperial Garden View Room

  • Sleeps 2

Premier Room

  • Sleeps 3

Horizon Club Deluxe Imperial King Room with Garden View

  • Sleeps 3

Horizon Club Deluxe Imperial Twin Room with Garden View

  • Sleeps 2

Deluxe King Room

  • Sleeps 3

Deluxe Twin Room

  • Sleeps 3

Deluxe Imperial King Room with Garden View

  • Sleeps 3

Deluxe Imperial Twin Room With Garden View

  • Sleeps 3

Horizon Club Deluxe King Room

  • Sleeps 3

Horizon Club Deluxe Twin Room

  • Sleeps 2

Premier Suite Twin

  • Sleeps 2

Shangri La Suite

  • Sleeps 2

Presidential Suite

  • Sleeps 2

Premier Suite, 2 Twin Beds

  • 1292 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

Premier Suite 1 King bed

  • Sleeps 3

Horizon Club Premier Room 1 King

  • Sleeps 2

Deluxe Room

  • Sleeps 3

You may also like

About the neighborhood

Tokyo

Located in Chiyoda within 2 miles (3 km) of Tokyo Imperial Palace, Shangri-La Tokyo is within a few miles (5 km) of other popular sights such as Ueno Park. This 5-star hotel has 200 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Tokyo Imperial Palace - 18 min walk - 1.0 mile
  • Tokyo Dome - 3 min drive - 2.4 miles
  • Ueno Park - 4 min drive - 2.2 miles
  • Tokyo Tower - 4 min drive - 2.9 miles
  • Tokyo Skytree - 6 min drive - 3.5 miles

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 3 min walk
  • Narita Intl. Airport (NRT) - 62 min drive

Restaurants

  • ‪カレーショップ アルプス - ‬1 min walk
  • ‪梅もと - ‬1 min walk
  • ‪Sarabeth's - ‬1 min walk
  • ‪ラーメン豚山 - ‬1 min walk
  • ‪銀座アスター - ‬1 min walk

About this property

Shangri-La Tokyo

Art Deco hotel with 2 restaurants and a full-service spa
Shangri-La Tokyo features a full-service spa, an indoor pool, and a 24-hour gym. Parking is JPY 6000 per day (JPY 8000 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for JPY 3100 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 42-inch flat-screen TVs with digital channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include iPod docks, refrigerators, and minibars.
A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Chi has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (JPY 6,000 per day)
  • Valet parking on site (JPY 8,000 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 7,843 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nadaman
  • Piacere
  • The Lobby Lounge

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Banquet hall
  • Built in 100
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for JPY 22770.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: JPY 5000 per stay
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 7843 per person
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Self parking fee: JPY 6000 per day
  • Valet parking fee: JPY 8000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 22770.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Shangri-La Tokyo
Shangri-La Hotel Tokyo
Shangri-La Tokyo
Shangri-La Tokyo Hotel
Tokyo Hotel Shangri-La
Tokyo Shangri-La
Tokyo Shangri-La Hotel
Shangri La Chiyoda
Shangri La Tokyo
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri-La Hotel, Tokyo Japan
Shangri La Tokyo
Shangri La Chiyoda
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel
Shangri-La Tokyo Tokyo
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Shangri-La Tokyo?

Shangri-La Tokyo offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Tokyo?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Tokyo on Oct 31, 2025 start from $917.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Shangri-La Tokyo?

This hotel is situated in Chiyoda within a short 19-minute walk of Hibiya Park and also 19 minutes on foot from Ginza Six. You'll also find Tokyo Imperial Palace and Tokyo Dome within a short drive.

Is there parking available at Shangri-La Tokyo?

Yes, valet parking is offered for JPY 8,000 per day. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa at Shangri-La Tokyo?

Chi is the hotel's spa and services include deep-tissue massages, hot stone massages, body wraps, and couples treatments.

Does Shangri-La Tokyo include a casino at the property?

No, Shangri-La Tokyo doesn't have a casino.

Is there an indoor pool at Shangri-La Tokyo?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Shangri-La Tokyo?

This boutique hotel offers many amenities for couples, including in-room massages as well as an indoor pool and a bar.

Are there hot tubs at Shangri-La Tokyo?

Yes, this hotel has a spa tub.

Does Shangri-La Tokyo feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Tokyo has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Shangri-La Tokyo allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Tokyo though service animals are welcome.

Are there connecting rooms at Shangri-La Tokyo?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Shangri-La Tokyo?

The closest major airport to Shangri-La Tokyo is Haneda Airport (HND), which is 13.9 mi away (29 minutes by car).

Are there rooms with balconies at Shangri-La Tokyo?

No, at Shangri-La Tokyo, there aren't any guestrooms that list a balcony.

Does Shangri-La Tokyo host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La Tokyo.

Reviews

Shangri-La Tokyo Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 477 out of 585 reviews
Rating 8 - Good. 76 out of 585 reviews
Rating 6 - Okay. 23 out of 585 reviews
Rating 4 - Poor. 6 out of 585 reviews
Rating 2 - Terrible. 3 out of 585 reviews

Reviews

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel conveniently located next to Tokyo Station. Staff was attentive and friendly and cleanliness and service was top notch. Things that were not the greatest - charged a 2000 yen cover charge each for me and my husband (our two kids were not charged) for the live music in the Lobby Lounge even though the music didn't start until one hour after our dinner - which is right when we were leaving/ wrapping up. We paid extra for the Horizons Lounge - and while lovely and great service, the price did not commensurate with what was provided. When we reserved our room it stated that it slept four (we had stated that we had two adults, two kids) but when we arrived they only had one king - no "day bed" as listed and said that they were short of extra beds. After a little shuffling the moved us to a room with two beds but still tight...
Stayed 3 nights in Jul 2025

10/10 Excellent

Shuyuan

Perfect stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kun Woo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Shangri La was amazing. The level of service of both the concierge to housekeeping was excellent. Probably one of the best hotels we’ve stayed at.
Stayed 4 nights in Jun 2025

10/10 Excellent

JOHN

Stayed 2 nights in Jun 2025

10/10 Excellent

Hughie

Traveled with family
Liked: Amenities
Well worth the money.
Stayed 4 nights in May 2025

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous property. Staff was very nice everything was clean and very classy.
Stayed 1 night in Jun 2025

8/10 Good

priya

Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in convenient Tokyo location

Beautiful hotel with impeccable service that is very convenient to Tokyo Station. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

Luis, Laredo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Geeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Joey, Truganina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying with Shangri La Tokyo, room felt like a downgrade from our recent stay at Ascott Marunouchi Tokyo (2-bedroom executive suite). However, in comparison, the service at Shangri-La Tokyo staff was way better offering amenities for children, both hotels were able to provide 2PM late check out upon request during Cherry blossom season. Stand out feature was breakfast experience at Piacere - the Hayama Egg Benedict Original Recipe 1894 was perfection!! Wait Staff Thu Thu was truly memorable and elevated our experience. Check out was quick and the only faux pas was luggage was not sent down to our taxi within time, despite pre-booking.
Stayed 1 night in Apr 2025

10/10 Excellent

charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and courteous staff
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great way to visit tokyo
Stayed 2 nights in Apr 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean Marc

Traveled with partner
Liked: Amenities
Superb hotel. Can't go wrong. Service is impeccable. Rooms are large and very well maintained. Hotel Restaurants are great, but you also have good local food options within 5-10 min walk. Overall Great location right by Tokyo station.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a Famly stay Would come back
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Cristiano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Melanie, Oswego

Stayed 3 nights in Feb 2025