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Shangri-La Hotel, Tokyo

5.0 out of 5.0

Recent guest reviews

Very nice hotel ,excellent location and very good service. the room was specious and the breakfast was very reach and fresh. If you are looking for a good business hotel ,this the right one for you and less for family & kids.

We finished off our Japan travels staying at the lovely Shangri-La Hotel Tokyo. Brilliant location within minutes’ walk to Tokyo station. Plenty of restaurant and shopping opportunities at your doorstep. The rooms are very comfortable, generous size, amazing views, lovely bright bathrooms with huge showers. Delicious breakfast choices with incredible service An outstanding guest experience from the moment you enter this truly magnificent property. The staff are exceptional, professional and very friendly nothing is too much trouble . Thank-you for making our stay a wonderful experience.

Another perfect stay in the best hotel in Tokyo! Room and bathroom were extremely comfortable. The view (I had the Bay view) was unobstructed. Staff were unpretentious- courteous and friendly yet not intrusive. Location was unparalleled- in the heart of Tokyo. I doubt there is a better hotel in Tokyo. Choose this hotel and you will not regret!

We stayed one night here and we chose it because it was just on top of Tokyo station so was very convenient for arrival from Narita and departure on Shinkansen. We thoroughly enjoyed our stay from check in to check out. The deluxe room had a great view of Tokyo Bay and was spacious with coffee/tea and a big bathroom. Room and hotel was quiet and relaxing. We had the kaiseki dinner in Nadaman which was fantastic. Most of all we enjoyed the quality breakfast with a good choice of buffet and hot dish. Mango pancake was delicious and so was the Eggs Benedict. We took advantage of their meet and greet service when we checked out and had staff take us right to the platform when we left by Shinkansen the next day. We will definitely be back again.

Had a great visit with friends and fabulous dinner at the hotel. Hotel dinning is over the top. Prices aren't cheap but you don't expect low prices at this great hotel. Great location right by the trains. Highly recommend. Staff is over the top friendly and they split servings to accommodate light dinners. Great rooms and views

They are many aspects that make a hotel stay perfect. The staff, estate design, location and attention to the little details all adds up. I must say Shangri la Tokyo comes close to being the epitome of perfection. From the attentiveness of the bell hop, to the lobby checkin or if you are staying at the horizon club the exclusivity and ostentatious classic design and offerings makes one feel simply welcomed and pampered. The location is ideal for shopping and food. Although the stay doesn't come cheap you pay for something that is close to perfection.

As many other hyper luxury hotels in Tokyo, the Shangri-la lobby sits on the 28th floor of a Marinouchi tower attached to the Tokyo Station. The lobby bar has stunning views of the city. Hotel staff is impeccable and so are the rooms, amenities and spa. Japanese restaurant Nadaman is 5-star. A lovely week in Japan at a lovely hotel.

We had a suite on the 36 level of this wonderful Hotel in Tokyo. It's situated right along side the Tokyo Train Station and it was wonderful to look down on all the activity at the Station with hundreds of trains coming and going from 5.00am to 2.00am the next day. Now to the Hotel - we found this to be a magnificent place to stay handy to everything we wanted and all within walking distance which we did a great lot of. We were their for a week and at all times we found the staff only to willing to help us out for all of our needs. We were very grateful for their service. Suite was wonderful as was the in house food

Great room.Wonderful view.The service is very good.The food in the Restaurant was good and fresh.The hotel is very well located-train station and The Ginza are at it's doorstep!! I feel refreshed before going back home.

The staff were amazing, really went out of their way to make the stay enjoyable. Facilities excellent. We had a deluxe Garden View Room and it was quite large with all the things you would need. Breakfast in the hotel was good. It is very close to Tokyo station but not many restaurants within walking distance. So had to get cabs or train to experience the hustle and bustle of Tokyo.

Marunouchi Trust Tower Main Tokyo Tokyo-to

Located in Chuo within a short walk of Tokyo Stock Exchange, Shangri-La Hotel, Tokyo is within a mile (2 km) of other popular sights such as Tokyo Imperial Palace. This 5-star hotel has 200 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool. Located centrally in Tokyo, it's also close to Tokyo Tower and Sensoji Temple.


This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.

The 200 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. 42-inch flat-screen TVs come with DVD players and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, safes, and phones.


At Shangri-La Hotel, Tokyo, guests enjoy a full-service spa, an indoor pool, and a 24-hour health club. Parking is JPY 3000 per day (JPY 4500 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for JPY 3100 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Property features

Room options

Deluxe Imperial Garden View King

King 1 | Sleeps 3

Deluxe Imperial Garden View Twin Room

Twin 2 | Sleeps 3

Premier King Room

King 1 | Sleeps 3

Deluxe King Room

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 1382 reviews